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Communications Operator Dispatcher Jobs (NOW HIRING)

Pascua Yaqui Tribe

Communications Operator

Tucson, AZ · On-site

$40K/yr

The Communications Operator, under direct supervision, responds to all 911 emergency and non ... Assign the appropriate dispatch priority to a call for service based on the criteria presented by ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Works under the supervision of the Manager Emergency & Communication Operations. The Operator/Dispatcher must determine the nature and location of calls requesting medical, public safety, fire ...

JJC Enterprises

Communications Operator

Campus, IL · On-site

$21.74 - $23.04/hr

Communications Operator STATUS:Full Time DEPARTMENT: Campus Police DIVISION: President's Office ... Operates and monitors various computer systems and networks as necessary to perform dispatching ...

22nd Century Technologies Inc. (TSCTI)

Be Seen First

Operator / Dispatcher

Glenwood Springs, CO · On-site

$26.26/hr

Communicate directly with maintenance and Safety Patrols for travelers, as well as state, county, and municipal Law Enforcement, Fire, and Emergency Medical, coordinating multi-agency response to ...

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Communications Operator Dispatcher information

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How much do communications operator dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for communications operator dispatcher in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What is a communications operator dispatcher?

Communications Operator Dispatchers, often known as emergency dispatchers or 911 operators, are professionals responsible for receiving emergency and non-emergency calls, gathering critical information, and coordinating the appropriate response by dispatching police, fire, or medical services. They act as the vital communication link between the public and first responders, ensuring that help is sent quickly and efficiently. This role requires strong multitasking, communication, and decision-making skills, often in high-pressure situations. Dispatchers also document call details and provide instructions to callers until help arrives.

What skills and qualifications are needed to thrive as a communications operator dispatcher?

To excel as a Communications Operator Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency communication protocols is essential, and some positions may require specific certifications such as APCO or EMD. Outstanding interpersonal skills, calmness under pressure, and clear verbal communication are crucial soft skills for managing stressful situations. These competencies ensure accurate information relay, rapid emergency response, and effective coordination with public safety personnel.

What challenges do communications operator dispatchers face during high-pressure situations, and how can they manage them?

Communications Operator Dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or relaying critical information quickly to first responders. These scenarios can be challenging due to the need for rapid decision-making, clear communication, and emotional composure. To manage these pressures effectively, dispatchers rely on thorough training, strong teamwork, and established protocols. Developing resilience, practicing stress management techniques, and seeking support from colleagues or supervisors are also important for long-term success in this demanding role.

What is the difference between Communications Operator Dispatcher vs Emergency Dispatcher?

AspectCommunications Operator DispatcherEmergency Dispatcher
Required CredentialsHigh school diploma, FCC licensing often preferredHigh school diploma, emergency communication certifications
Work EnvironmentDispatch centers, call rooms, radio communication911 call centers, emergency response facilities
Employer & IndustryPublic safety agencies, transportation companiesPublic safety agencies, law enforcement, fire departments
Common Search & ComparisonOften compared for communication roles in transportation and public safetyFocused on emergency response coordination

Communications Operator Dispatchers and Emergency Dispatchers share similar roles in communication and dispatching. However, Emergency Dispatchers specifically handle urgent 911 calls and emergency situations, requiring specialized training. Communications Operator Dispatchers may work in transportation or non-emergency settings, focusing on routine dispatch tasks. Both roles require strong communication skills and certifications, but Emergency Dispatchers are more involved in life-saving responses.

Is it hard to get hired as a communications operator dispatcher?

Getting hired as a communications operator dispatcher can vary depending on the location and employer requirements, but generally, it requires good communication skills, the ability to handle stressful situations, and often some prior experience or training. Many positions also require certifications such as CPR or emergency dispatch training, and candidates may need to pass background checks and assessments. Competition can be moderate, but having relevant skills and certifications improves employment prospects.

What cities are hiring for Communications Operator Dispatcher jobs?

Cities with the most Communications Operator Dispatcher job openings:

What states have the most Communications Operator Dispatcher jobs?

States with the most job openings for Communications Operator Dispatcher jobs include:

What are popular job titles related to Communications Operator Dispatcher jobs?

For Communications Operator Dispatcher jobs, the most frequently searched job titles are:

Communications Operator Dispatcher jobs near you

COMMUNICATIONS OPERATOR

Williamsburg, VA • On-site

State of Virginia
Executive Offices and Legislative Bodies • 10K+ employees
Learn more about State of Virginiaexternal

Full-time

Posted 13 days ago

State Of Virginia rating

8.0

Company rating: 8.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

Job description

COMMUNICATIONS OPERATOR

Apply now Job no: 5104815
Work type: Full-Time (Salaried)
Location: Williamsburg, Virginia
Categories: Public Safety

Title: COMMUNICATIONS OPERATOR

State Role Title: Emergency Coordinator I

Hiring Range: Negotiable, Commensurate with Experience

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Eastern State Hospital

Agency Website: Jobs.virginia.gov

Recruitment Type: General Public - G

Job Duties

Provide a customer service oriented central reception function for the hospital that disseminates routine and emergency incident information. 24 hours a day/7 day a week. Mobilize emergency services and personnel in response to crisis situations involving life or property. This position is considered essential personnel and would be required to work in the event of an emergency, pandemic, or facility need. All ESH positions are required to work different shifts to include nights, weekends and holidays, and/or overtime as requested.
Successful candidate should possess:
Be able to satisfactorily complete or resolve simultaneous requests or tasks.
Extensive years of experience in customer service with the ability to communicate clearly and
professionally both verbally and in writing.
Possess a strong work ethic and team player mentality.
Ability to be flexible and able to work rotating shifts as well as weekends, holidays and occasional overtime.
Ability to act in the capacity of essential personnel during emergency/crisis situations.

Minimum Qualifications

Experience providing customer service.
Able to attend Telecommunications School at the Hampton Roads Criminal Justice Academy after start of employment.

Additional Considerations

Experience using multi-line telephone system and various office equipment.
Experience in a medical setting.
Experience in a Security Control Center.
Experience dispatching calls for security or law enforcement.
Experience monitoring fire alarm systems.

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: EASTERN STATE HOSPITAL

Phone: 757-208-7717

Email: Email application material not accepted

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 28 Aug 2026 Eastern Daylight Time
Applications close:

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