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Communications Operator Dispatcher Jobs in Decatur, AL

Port of Huntsville

Dispatcher

Huntsville, AL · On-site

$49K - $74K/yr

Duties include operating multiple technology systems such as the multi-channel radio system, fire ... Position is responsible for maintaining communication throughout emergency situations, including ...

IMC Companies LLC

Intermodal Dispatcher

Huntsville, AL · On-site

Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet ... Maintain A to B dispatching. * Complete lines of dispatch in computer system from paperwork that ...

Port of Huntsville

Public Safety Dispatcher

Huntsville, AL · On-site

$49K - $74K/yr

Duties include operating multiple technology systems such as the multi-channel radio system, fire ... Position is responsible for maintaining communication throughout emergency situations, including ...

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All JobsCommunications Operator Dispatcher JobsCommunications Operator Dispatcher Jobs in Decatur, AL

Communications Operator Dispatcher information

See Decatur, AL salary details

$10

$21

$41

How much do communications operator dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for communications operator dispatcher in Decatur, AL is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.33 per hour, depending on experience, location, and employer.

What is a communications operator dispatcher?

Communications Operator Dispatchers, often known as emergency dispatchers or 911 operators, are professionals responsible for receiving emergency and non-emergency calls, gathering critical information, and coordinating the appropriate response by dispatching police, fire, or medical services. They act as the vital communication link between the public and first responders, ensuring that help is sent quickly and efficiently. This role requires strong multitasking, communication, and decision-making skills, often in high-pressure situations. Dispatchers also document call details and provide instructions to callers until help arrives.

What skills and qualifications are needed to thrive as a communications operator dispatcher?

To excel as a Communications Operator Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency communication protocols is essential, and some positions may require specific certifications such as APCO or EMD. Outstanding interpersonal skills, calmness under pressure, and clear verbal communication are crucial soft skills for managing stressful situations. These competencies ensure accurate information relay, rapid emergency response, and effective coordination with public safety personnel.

What challenges do communications operator dispatchers face during high-pressure situations, and how can they manage them?

Communications Operator Dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or relaying critical information quickly to first responders. These scenarios can be challenging due to the need for rapid decision-making, clear communication, and emotional composure. To manage these pressures effectively, dispatchers rely on thorough training, strong teamwork, and established protocols. Developing resilience, practicing stress management techniques, and seeking support from colleagues or supervisors are also important for long-term success in this demanding role.

What is the difference between Communications Operator Dispatcher vs Emergency Dispatcher?

AspectCommunications Operator DispatcherEmergency Dispatcher
Required CredentialsHigh school diploma, FCC licensing often preferredHigh school diploma, emergency communication certifications
Work EnvironmentDispatch centers, call rooms, radio communication911 call centers, emergency response facilities
Employer & IndustryPublic safety agencies, transportation companiesPublic safety agencies, law enforcement, fire departments
Common Search & ComparisonOften compared for communication roles in transportation and public safetyFocused on emergency response coordination

Communications Operator Dispatchers and Emergency Dispatchers share similar roles in communication and dispatching. However, Emergency Dispatchers specifically handle urgent 911 calls and emergency situations, requiring specialized training. Communications Operator Dispatchers may work in transportation or non-emergency settings, focusing on routine dispatch tasks. Both roles require strong communication skills and certifications, but Emergency Dispatchers are more involved in life-saving responses.

Is it hard to get hired as a communications operator dispatcher?

Getting hired as a communications operator dispatcher can vary depending on the location and employer requirements, but generally, it requires good communication skills, the ability to handle stressful situations, and often some prior experience or training. Many positions also require certifications such as CPR or emergency dispatch training, and candidates may need to pass background checks and assessments. Competition can be moderate, but having relevant skills and certifications improves employment prospects.
Communications Operator Dispatcher jobs near you

Dispatcher

Huntsville, AL • On-site

Port of Huntsville
See more jobs at Port of Huntsvilleexternal

$49K - $74K/yr

Full-time

Medical, Life, Retirement

Posted 11 days ago

Job description

Salary Range: ($49,432 - $74,147)The Huntsville-Madison County Airport Authority is accepting applications for the position of Public Safety Dispatcher. Duties include operating multiple technology systems such as the multi-channel radio system, fire/life safety control system, access control system/badging software, automated emergency notification system, records management system, video management software, public address system, TTY/TDD and multi-line phone systems to disseminate information to appropriate personnel. Position is responsible for maintaining communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and air traffic control (ATC) tower. Activates the emergency recall plan when required.A Two-Year Associates' Degree or Four-Year Bachelor's Degree from an accredited university is preferred . Previous dispatch experience and bi-lingual skills are preferred as well.. Applicant will need to have ability to be certified by the Alabama Department of Public Safety in National Crime Information Center (NCIC) operations within 6 months of employment and recertify every 2 years. Must be able to work a flexible schedule, which will include working all shifts, weekends, and holidays.Applicant should have the following:• Knowledge of emergency communications principles and practices.• Knowledge of emergency dispatch procedures.• Knowledge of radio and telecommunications equipment.• Knowledge of ACJIC/NCIC policies and procedures.• Skill in the use of computers and job-related software programs.• Skill in oral and written communications.• Knowledge of local geography, street names, and municipal boundaries.• Ability to prioritize and complete multiple tasks simultaneously.• Ability to coordinate communications quickly and effectively.• Ability to communicate effectively using the airport authority's radio channels.• Ability to speak clearly and concisely on the radio.• Ability to listen effectively.• Ability to remain calm in emergencies.• Ability to make sound judgements under stressful conditions.• Skill in establishing and maintaining effective working relationships.Minimum Qualifications• Must be at least 19 years of age.• High school diploma or GED.• Two-Year associate degree or bachelor's degree from an accredited university preferred.• Previous police/dispatch communications experience preferred. Bilingual skills are preferred.Licenses or Certificates:• Must possess a valid Driver's License.• Must possess National Crime Information Center (NCIC) operations certification or obtain same certification within 6 months of employment and recertify every two years.• Must complete the Association of Public-Safety Communications Officials (APCO) Public Safety Telecommunicator course within 6 months.The Airport Authority's excellent benefits include: Local Government Health Insurance (BCBS), Health Reimbursement Account, State Retirement, 100% Employer Paid Long-Term Disability, Educational Assistance, and Employer Paid Life Insurance.Submit applications at http://flyhuntsville.applicantpro.com Equal Opportunity Employer, Drug Free Workplace
Job Posted by ApplicantPro