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Communications Major Jobs in Riverside, CA (NOW HIRING)

Meriplex Communications

Lead Managed Services

Irvine, CA · On-site

$80K - $100K/yr

Coordinate cross-functional resources during major incidents, escalations, and service-impacting events. * Facilitate effective communication between technical teams, leadership, and customers.

Tower Communications Expert Careers

Crew Leader

Upland, CA · On-site

$30 - $35/hr

Experience with all major carriers (TMOBILE, Verizon, AT&T) * OSHA 30 (Best to Have) * NWSA TT1, TT2, Foreman (Preferred) * Comtrain and Rigging * Knowledge and experience using test Equipment, ODM ...

Tower Communications Expert LLC

Crew Leader

Upland, CA · On-site

$30 - $35/hr

Experience with all major carriers (TMOBILE, Verizon, AT&T) * OSHA 30 (Best to Have) * NWSA TT1, TT2, Foreman (Preferred) * Comtrain and Rigging * Knowledge and experience using test Equipment, ODM ...

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All JobsCommunications Major JobsCommunications Major Jobs in Riverside, CA

Communications Major information

See Riverside, CA salary details

$32.3K

$76K

$259.3K

How much do communications major jobs pay per year?

As of Jul 15, 2026, the average yearly pay for communications major in Riverside, CA is $75,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,100.00 and $76,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Communications Major, and why are they important?

To thrive as a Communications Major, you need strong writing, public speaking, and media literacy skills, typically supported by coursework or a degree in communications or a related field. Familiarity with digital media tools, social media platforms, and content management systems is often expected. Creativity, critical thinking, and interpersonal skills set individuals apart in this field. These competencies are vital for crafting compelling messages, engaging diverse audiences, and succeeding in today's fast-evolving media landscape.

What can you do with a Communications major?

A Communications major opens up a wide range of career opportunities in fields such as public relations, marketing, journalism, advertising, corporate communications, and media production. Graduates often work as public relations specialists, communications coordinators, content writers, social media managers, or broadcast journalists. The skills learned, such as effective writing, public speaking, and strategic messaging, are highly valued in many industries. Additionally, a Communications major can provide a strong foundation for graduate studies or specialized training in related areas.

How Can I Get a Job as a Communications Major?

The primary qualifications for getting a job as a communications major are your college degree and some experience working with an aspect of communications. Many people use internships to get experience in areas like journalism or public relations before applying for a full-time job. A bachelor's degree is enough for most roles, but senior-level positions may require a master's degree. It is possible to get a doctorate in communications, but this is more than necessary for most positions outside of academia and research. Fulfilling the responsibilities and duties of a communications major requires research skills, speaking skills, creativity, and flexibility.

What is the difference between Communications Major vs Public Relations Specialist?

AspectCommunications MajorPublic Relations Specialist
Required CredentialsBachelor's degree in communications, media, or related fieldBachelor's degree in communications, public relations, or related field; certifications like APR (Accredited in Public Relations) are common
Work EnvironmentClassroom, media organizations, corporate communication departmentsPublic relations firms, corporate communication teams, media outlets
Industry UsageEducational background for various communication rolesSpecific role focused on managing public image and media relations

While a Communications Major provides foundational knowledge applicable to many communication roles, a Public Relations Specialist focuses specifically on managing an organization's public image and media relations. The major prepares students for diverse careers, whereas the specialist role involves targeted PR strategies and media interactions.

What types of entry-level positions are commonly available to communications majors, and how do these roles support long-term career growth?

Communications majors often start their careers in entry-level roles such as public relations assistant, marketing coordinator, content writer, or social media specialist. These positions provide hands-on experience with crafting messages, managing media channels, and engaging diverse audiences. Early exposure to cross-functional teamwork and project management skills helps build a strong foundation for advancement into roles like communications manager or director. Proactive involvement in various projects and continuous skill development are key for career growth in the communications field.
More about Communications Major jobs
What are the most commonly searched types of Communications Major jobs in Riverside, CA? The most popular types of Communications Major jobs in Riverside, CA are:
What job categories do people searching Communications Major jobs in Riverside, CA look for? The top searched job categories for Communications Major jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Communications Major jobs? Cities near Riverside, CA with the most Communications Major job openings:
Communications Major jobs near you
Lead Managed Services

Lead Managed Services

Meriplex Communications

Irvine, CA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

The Lead, Managed Services serves as the operational and technical leader for the TAC team, ensuring the effective management of escalations, incidents, and service delivery outcomes. This role provides day-to-day coordination, and oversight of technical resources to drive timely resolution of customer issues, maintain SLA performance, and deliver exceptional client experiences.
The Lead collaborates closely with TAC management, shared services teams, and customer stakeholders to manage high-impact incidents, remove delivery obstacles, improve operational processes, and develop team capabilities. While this role maintains a strong technical background and serves as a senior resource, its primary responsibility is ensuring the right resources are engaged, incidents are effectively managed, and customer commitments are met.
The ideal candidate possesses strong technical knowledge, exceptional incident management skills, operational leadership experience, and a passion for developing technical teams while driving service excellence.
Job Responsibilities:
Technical Leadership & Escalation Management
  • Own the coordination and management of complex technical escalations and critical customer incidents.
  • Serve as the primary point of accountability for escalated issues, ensuring appropriate technical resources are engaged and resolution efforts remain on track.
  • Lead incident response activities during service disruptions, coordinating cross-functional teams and maintaining stakeholder communication.
  • Drive root cause analysis and post-incident reviews to identify corrective and preventive actions.
  • Provide technical guidance and oversight to teams working through complex customer issues.
  • Review escalation trends and identify opportunities to improve service delivery and reduce recurring incidents.
  • Act as a senior technical advisor for TAC-supported services and customer environments.

Team Development & Mentorship
  • Provide guidance, coaching, and leadership to TAC team members.
  • Assist with onboarding, training, and development of technical staff.
  • Identify skill gaps and collaborate with management on development plans.
  • Promote adherence to technical standards, operational procedures, and service management best practices.
  • Support certification and professional development initiatives across the team.

Service Delivery & Operational Excellence
  • Monitor and drive SLA performance across assigned customers and service teams.
  • Oversee ticket escalation workflows, workload balancing, and incident prioritization to ensure service commitments are achieved.
  • Partner with TAC management to maintain high levels of customer satisfaction and operational performance.
  • Proactively identify risks to service delivery and coordinate remediation efforts.
  • Participate in customer operational reviews, service reviews, and technical discussions as needed.
  • Ensure customer-impacting incidents are effectively communicated, documented, and managed through resolution.
  • Recommend operational improvements that enhance service quality, efficiency, and customer experience.

Documentation & Process Improvement
  • Ensure accurate documentation of customer environments, incidents, root cause analyses, and operational procedures.
  • Develop and improve incident management processes, escalation procedures, and knowledge management practices.
  • Identify recurring service issues and coordinate initiatives to reduce operational risk.
  • Participate in operational reviews and continuous improvement programs.

Cross-Functional Collaboration
  • Work closely with Service Desk, NOC, SOC, Professional Services, and Account Management teams to support customer success.
  • Coordinate cross-functional resources during major incidents, escalations, and service-impacting events.
  • Facilitate effective communication between technical teams, leadership, and customers.
  • Support service transition, onboarding, and implementation activities for new customer environments and services.

Required Qualifications:
  • 5+ years of progressive IT support, technical operations, or managed services experience.
  • 2+ years of experience leading technical teams, managing escalations, or coordinating incident response activities.
  • Strong understanding of incident management, escalation management, and service delivery practices.
  • Demonstrated ability to lead complex technical issues through resolution using cross-functional teams.
  • Strong technical knowledge across multiple technology platforms and infrastructure domains.
  • Excellent customer service, communication, and stakeholder management skills.
  • Strong organizational, analytical, and decision-making abilities.
  • Ability to prioritize multiple competing priorities in a fast-paced environment.
  • Ability to lead technical discussions and influence outcomes without direct authority.

Desired Qualifications:
  • Experience in a Managed Service Provider (MSP) environment.
  • Previous experience as a technical lead, service delivery lead, incident manager, or escalation manager.
  • Strong understanding of ITIL principles, particularly Incident, Problem, and Change Management.
  • Experience with ticketing systems, monitoring platforms, and remote management tools.
  • Knowledge of networking, cloud platforms, cybersecurity, Microsoft technologies, and enterprise infrastructure.
  • Experience presenting technical issues and service impacts to customers and executive stakeholders.

Education:
Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent combination of education and work experience.
Desired Certifications:
  • ITIL Foundation
  • Microsoft Certifications
  • Cisco Certifications
  • CompTIA Network+, Security+, or equivalent industry certifications

Benefits & Compensation
Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses.
Current Pay Range: $80,000-$100,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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