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Communication Switchboard Operator Jobs (NOW HIRING)

Innovation At Work Inc

Switchboard Operator

Bronx, NY

$15.75 - $19.75/hr

... Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical ... This role is responsible for managing high-volume incoming calls, routing communications accurately ...

Innovation At Work

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY.

Pennsylvania Medicine

Switchboard Operator

Doylestown, PA · On-site

$14.75 - $18.50/hr

The Switchboard Operator runs the telephone system console to facilitate communication. Promotes a positive image of Penn Medicine/Lancaster General Health and provides quality service to all ...

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI

$13.75 - $17.50/hr

Uses various Communication platforms to notify physicians and staff members as needed. Answers ... Previous experience/training as a Switchboard Operator Clerical skills Computer training ...

Pennsylvania Medicine

Switchboard Operator

Doylestown, PA · On-site

$14.75 - $18.50/hr

The Switchboard Operator runs the telephone system console to facilitate communication. Promotes a positive image of Penn Medicine/Lancaster General Health and provides quality service to all ...

Lifepoint Health

Switchboard Operator

Warrenton, VA · On-site

$15 - $17/hr

As a Switchboard Operator, you're embracing a vital mission dedicated to making communities ... staff communication across the organization. Fauquier Health is a 97-bed acute care hospital ...

Lifepoint Health

Switchboard Operator

Beckley, WV · On-site

$14.75 - $18.75/hr

As the Switchboard Operator joining our team, you're embracing a vital mission dedicated to making ... Operate multiple communication systems (switchboard, radios, phones, paging systems, and computer ...

116508 Innovation At Work

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY.

St. Joseph Medical Center

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

St Joseph Medical Center - Kansas City, MO We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is ...

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Communication Switchboard Operator information

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How much do communication switchboard operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for communication switchboard operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What is a communication switchboard operator?

A Communication Switchboard Operator is responsible for managing telephone switchboards and routing calls to the appropriate departments or individuals within an organization. They handle incoming and outgoing calls, provide information to callers, take messages, and may also perform administrative tasks such as logging calls or updating directories. These operators play a key role in ensuring smooth communication within businesses, hospitals, or other large organizations. Strong communication skills, attention to detail, and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a communication switchboard operator?

To thrive as a Communication Switchboard Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with telephone systems, intercoms, and computer-based switchboard software is typically required. Professionalism, patience, and strong organizational skills help operators manage high call volumes and address inquiries efficiently. These skills ensure that information flows smoothly, callers receive prompt assistance, and organizational communication remains uninterrupted.

What are some common challenges faced by communication switchboard operators, and how can they be managed effectively?

Communication Switchboard Operators often handle a high volume of calls, which can sometimes be overwhelming, especially during peak hours or emergency situations. Successfully managing this requires strong multitasking abilities, excellent listening skills, and the capacity to remain calm under pressure. Operators also need to be quick in routing calls accurately and courteously, while sometimes dealing with difficult or distressed callers. Regular training, familiarity with the switchboard system, and supportive teamwork can help operators manage these challenges effectively.

What is the difference between Communication Switchboard Operator vs Receptionist?

AspectCommunication Switchboard OperatorReceptionist
Primary RoleManage and route incoming calls, operate switchboardsGreet visitors, answer phones, perform administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsFront desk, office reception areas
Required SkillsCommunication, multitasking, technical switchboard knowledgeCommunication, organization, customer service

The main difference is that Communication Switchboard Operators focus on managing communication systems and routing calls, while Receptionists handle visitor interactions and perform administrative duties. Both roles require strong communication skills and are commonly found in office and corporate environments.

What cities are hiring for Communication Switchboard Operator jobs?

Cities with the most Communication Switchboard Operator job openings:

What states have the most Communication Switchboard Operator jobs?

States with the most job openings for Communication Switchboard Operator jobs include:

What are popular job titles related to Communication Switchboard Operator jobs?

For Communication Switchboard Operator jobs, the most frequently searched job titles are:

Infographic showing various Communication Switchboard Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.

Switchboard Operator

Lapeer, MI • On-site

McLaren Health Care Corporation
Health Care and Social Assistance • 1 - 5K employees
Learn more about McLaren Health Care Corporationexternal

$13.75 - $17.50/hr

Part-time

Re-posted 16 days ago

McLaren Health Care rating

6.7

Company rating: 6.7 out of 10

Based on 221 frontline employees who took The Breakroom Quiz

Job description

Part Time Evenings
Shift Times: 6am-2:30pm, 1pm-9:30pm, 9:30pm-6am
Position Summary:
Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming calls to McLaren Lapeer Region. Monitors the alarms and answers the emergency phone lines in the Communications area. Uses various Communication platforms to notify physicians and staff members as needed. Answers calls for MHG satellites (Hospice, Home Care and Infusion) after hours. Processes and delivers all forms and central copy jobs, as needed for departments. Performs central copy and mailroom functions. Delivers mail, test results, medical records and informational data to all departments. Delivers and exchanges patient telephones and other communication equipment as needed for departments. Assists with various communication and other department projects.
Essential Functions and Responsibilities:
  • Operates the call attendant Cisco Phone system (switchboard)
  • Monitors all alarms in the Communications area, and uses various paging systems to page/notify physicians and staff members
  • Answers and handles emergency telephone calls
  • Utilizes and updates the on line MHG and physician call schedule as needed.

Required:
• High school diploma or equivalent
• Must be able to alphabetize and file
• Ability to read and write
Preferred:
• Previous experience/training as a Switchboard Operator
• Clerical skills
• Computer training - Microsoft Office application
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

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