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Communication Manager Jobs in Madison, WI (NOW HIRING)

Brewinc Events

Communications Agent

Madison, WI

Ensure messaging consistency in all communication channels. * Monitor feedback and share insights with management to improve communication strategies. Qualifications: * High school diploma or ...

Alphabe Insight Inc

Communications Agent

Madison, WI · On-site

$54K - $58K/yr

Strong written and verbal communication skills * Excellent organizational and time-management abilities * High attention to detail and accuracy * Ability to work independently and collaboratively ...

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All JobsCommunication JobsCommunication Manager JobsCommunication Manager Jobs in Madison, WI

Communication Manager information

See Madison, WI salary details

$41.3K

$86.5K

$146.6K

How much do communication manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for communication manager in Madison, WI is $86,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $98,300.00 per year, depending on experience, location, and employer.

What does a communication manager do?

A Communication Manager is responsible for developing and implementing communication strategies to promote an organization's message, brand, and values. They oversee internal and external communications, manage media relations, create press releases, and ensure consistent messaging across all channels. Communication Managers also coordinate with other departments to support marketing initiatives and crisis communications. Their role is essential in shaping public perception and maintaining a positive image for the organization.

How does a communication manager typically collaborate with other departments within an organization?

Communication Managers frequently work cross-functionally, partnering with departments such as marketing, human resources, and executive leadership to ensure consistent messaging and support organizational goals. They may coordinate with HR on internal communications, work with marketing on brand messaging, and assist leadership with public statements or crisis communications. This collaboration requires strong interpersonal skills and the ability to tailor messages for different audiences. Being proactive and adaptable in managing multiple stakeholders is key to success in this role.

What are the key skills and qualifications needed to thrive as a communication manager, and why are they important?

To thrive as a Communication Manager, you need expertise in strategic communication, content creation, public relations, and typically a bachelor’s degree in communications or a related field. Familiarity with media monitoring tools, content management systems, and analytics platforms is usually required. Outstanding interpersonal skills, creativity, and crisis management abilities help differentiate top performers in this role. These skills are crucial for effectively shaping an organization’s public image, ensuring consistent messaging, and managing stakeholder relationships.

How much do communication managers get paid?

Communication managers typically earn a median annual salary of around $70,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on the size of the organization and the complexity of communication strategies required, with higher pay often associated with senior roles or specialized skills such as media relations or digital communication tools.

What is the role of a communication manager?

A communication manager is responsible for developing and implementing an organization’s internal and external communication strategies. They manage media relations, create content, oversee branding, and ensure consistent messaging across channels, often using tools like media monitoring software. Strong writing, strategic thinking, and project management skills are essential for this role.

What skills should a communication manager have?

A communication manager should have strong written and verbal communication skills, proficiency in media relations, and the ability to develop strategic messaging. They also need skills in project management, familiarity with communication tools and platforms, and the ability to analyze audience data to tailor messages effectively.

What are the most commonly searched types of Communication jobs in Madison, WI?

The most popular types of Communication jobs in Madison, WI are:

What cities near Madison, WI are hiring for Communication Manager jobs?

Cities near Madison, WI with the most Communication Manager job openings:

Communication Manager jobs near you
Infographic showing various Communication Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $86,525 per year, or $41.6 per hour.

Implementation Engineer - Unified Communications, Contact Center Solutions

Jobtailor

Oregon, WI • On-site

$95 - $130/hr

Other

Posted 3 days ago

New

Job description


  • Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.

  • Perform assessments of existing customer systems and provide feedback on migrations or upgrade level of effort.

  • Integrate Avaya Aura with Call Center solutions, as needed.

  • Configure SIP circuits between Aura and SBCs such as AudioCodes.

  • Support Microsoft Teams Calling using Direct Routing.

  • Oversee Carrier Voice Network Management and third‑party connectivity.

  • Perform infrastructure patching and maintenance activities to ensure a secure and stable telephony environment.

  • Configure E911 as required for compliance with FCC rules.

  • Collaborate with the managed services team to support complex customer issues and P1 tickets.


Requirements

  • 5+ years of experience managing enterprise voice systems.

  • Proven expertise in the management, implementation and upgrades of the Avaya Aura suite (CM, AES, SMGR, SM, Client, Messaging).

  • Hands‑on experience with Session Border Controllers.

  • Strong understanding of Microsoft Teams Calling with Direct Routing.

  • Experience with Genesys Cloud and Genesys Engage platforms.

  • Familiarity with Carrier Voice Network Management.

  • Knowledge of voice security, fraud detection, and third‑party telephony integrations.

  • Willingness to support on‑call rotation, including after‑hours and weekends.

  • Strong written and verbal communication skills for proposals, scopes of work, RFP/RFI responses, design summaries, workshops, and internal enablement.

  • Strong analytical, collaboration, problem‑solving, prioritization, and follow‑through skills.

  • Willingness to travel.


Core Competencies

Demonstrates extensive expertise in managing and implementing the Avaya Aura suite of products, including Communication Manager and Session Border Controllers, while ensuring compliance with voice security standards and effective integration with Microsoft Teams Calling. Strong analytical and communication skills are essential for collaborating with teams and addressing complex customer issues.


Highest-signal resume keywords

  • Avaya Aura Suite Management

  • Session Border Controller Configuration

  • Microsoft Teams Calling with Direct Routing

  • Carrier Voice Network Management

  • Voice Security and Fraud Detection


ATS Optimization Keywords
Hard Skills

  • Avaya Aura Communication Manager

  • Avaya Aura Application Enablement Services

  • Avaya Aura System Manager

  • Avaya Aura Session Manager

  • Avaya Aura Messaging

  • SIP Circuit Configuration

  • E911 Compliance

  • Genesys Cloud

  • Genesys Engage

  • Infrastructure Patching


Soft Skills

  • Strong Written Communication

  • Strong Verbal Communication

  • Analytical Skills

  • Collaboration Skills
  • Problem‑Solving Skills


Industry Keywords

  • Enterprise Voice Systems

  • Telephony Environment

  • Compliance with FCC Rules

  • On-Call Support

  • Customer System Assessments


Tools & Technologies

  • AudioCodes SBC

  • Microsoft Teams

  • Telephony Integrations

  • Managed Services Platforms

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