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Communication Engineer Jobs in New York (NOW HIRING)

SHI

Sr. IT Engineer - Unified Communications

Somerset, NJ · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

The engineer serves as a technical escalation point for complex UC issues, leads modernization ... Communication: Can effectively communicate complex ideas and information to diverse audiences and ...

Actalent

Structural Engineer

Carlstadt, NJ

Communicate engineering concepts and design intent effectively to drafters, designers, and other engineers, ensuring accurate translation into drawings and models. * Check and approve drawings at all ...

Handshake

Platform Engineer, Handshake AI Enterprise

New York, NY · On-site

$155K - $300K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders * Build a massive, fast-growing business with billions in revenue About Handshake ...

Ametek

Process Engineer

Montvale, NJ · On-site

Generates reports to document and communicate Engineering activities. * Works with Maintenance and others to originate Capital Appropriation Requests. * Performs Root Cause/Failure Analysis of ...

Miller Proctor Nickolas, Inc.

Be Seen First

Application Engineer

Sleepy Hollow, NY · On-site

$105K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Participate in project meetings and communicate engineering concepts to both technical and non-technical stakeholders. * Construction & Implementation Support * Review submittals, shop drawings, and ...

Miller Proctor Nickolas, Inc.

Be Seen First

Applications Engineer

Rye Brook, NY · On-site

$105K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Participate in project meetings and communicate engineering concepts to both technical and non-technical stakeholders. * Construction & Implementation Support * * Review submittals, shop drawings ...

Miller Proctor Nickolas, Inc.

Be Seen First

Applications Engineer

Mount Kisco, NY · On-site

$105K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Participate in project meetings and communicate engineering concepts to both technical and non-technical stakeholders. * Construction & Implementation Support * * Review submittals, shop drawings ...

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All JobsCommunication Engineer JobsCommunication Engineer Jobs in New York

Communication Engineer information

See New York salary details

$68.4K

$121.1K

$150.4K

How much do communication engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for communication engineer in New York is $121,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,400.00 and $142,200.00 per year, depending on experience, location, and employer.

What is a communication engineer?

Communication Engineers are professionals who design, develop, and maintain systems that transmit information, such as telecommunication networks, wireless communications, and data transmission systems. They work with technologies like fiber optics, satellites, and radio frequency systems to ensure efficient and reliable communication. Their responsibilities may include planning network infrastructure, troubleshooting signal issues, and implementing new technologies. Communication Engineers play a vital role in industries such as telecommunications, broadcasting, and IT, helping people and organizations stay connected.

What are the key skills and qualifications needed to thrive as a communication engineer?

To thrive as a Communication Engineer, you need a strong background in telecommunications, signal processing, and electronic circuit design, typically supported by a degree in electrical or communications engineering. Familiarity with industry-standard tools such as MATLAB, network analyzers, and wireless communication protocols, as well as certifications like CCNA or IEEE membership, is often required. Strong analytical thinking, problem-solving abilities, and effective teamwork are important soft skills in this field. These competencies ensure reliable communication systems design, efficient troubleshooting, and successful project delivery in a rapidly evolving technology landscape.

What are some common challenges communication engineers face when working on large-scale network projects?

Communication Engineers often encounter challenges such as integrating new technologies with legacy systems, ensuring minimal downtime during upgrades, and coordinating with cross-functional teams like IT security, software developers, and project managers. Managing tight deadlines while maintaining high reliability and security standards can also be demanding. Effective communication and problem-solving skills are essential for navigating these complexities and delivering robust, scalable solutions.

What is the difference between Communication Engineer vs Network Engineer?

AspectCommunication EngineerNetwork Engineer
CredentialsBachelor's in Communications, Electrical Engineering, or related fields; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related fields; certifications like CCNA, CCNP
Work EnvironmentTelecom companies, broadcasting, satellite, and wireless service providersIT firms, data centers, internet service providers, corporate networks
Industry UsageDesigning, installing, maintaining communication systems and infrastructureDesigning, implementing, troubleshooting computer networks and infrastructure

While both roles involve network and system knowledge, Communication Engineers focus on communication systems like radio, satellite, and wireless networks, whereas Network Engineers specialize in computer and data network infrastructure. The roles often overlap in skills and certifications, but their primary focus and work environments differ.

How much does a communication engineer get paid?

The average salary for a communication engineer varies by location and experience but typically ranges from $60,000 to $100,000 annually. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries, especially in industries like telecommunications and networking.

Is communication engineering in demand?

Communication engineering is in high demand due to the growth of telecommunications, wireless networks, and internet infrastructure. Professionals in this field with skills in network design, signal processing, and relevant certifications are sought after across various industries worldwide.

What are popular job titles related to Communication Engineer jobs in New York?

For Communication Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Communication Engineer jobs in New York look for?

The top searched job categories for Communication Engineer jobs in New York are:

Communication Engineer jobs near you
Infographic showing various Communication Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $121,102 per year, or $58.2 per hour.

Sr. IT Engineer - Unified Communications

SHI International Corp.

Somerset, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 hours ago

Job description

About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary
The Sr. IT Engineer - Unified Communications (UC) is a senior individual contributor responsible for the architecture, engineering, and operational excellence of enterprise voice, video, and collaboration platforms. This role owns the design, deployment, and ongoing support of Microsoft Teams and Cisco Unified Communications platforms, ensuring reliable, secure, and scalable communications services across global environments.
The engineer serves as a technical escalation point for complex UC issues, leads modernization efforts from legacy telephony to cloud-based collaboration, and partners with Network, Security, AV, Service Desk, and business stakeholders to deliver a consistent, high-quality user experience.
This position is required to report to the Somerset, NJ location on a hybrid basis.
Role Description
As a senior IC and platform owner, this role acts as an escalation point and technical leader (without direct people management responsibility), driving UC services end-to-end from design through operations.
Enterprise Unified Communications Platforms (Core Scope)
  • Engineer, administer, and support Microsoft Teams (chat, meetings, Teams Phone, Teams Rooms) and Cisco Unified Communications platforms, including CUCM, Unity Connection, and Webex (Calling, Meetings, and collaboration services).
  • Own hybrid and cloud collaboration architectures, including coexistence and migration strategies between Cisco UC and Microsoft Teams.
  • Define standards, reference architectures, and lifecycle strategies for UC platforms, endpoints, and services.

Enterprise Voice, Telephony, and Call Control
  • Design, implement, and operate enterprise telephony services across Microsoft Teams Phone and Cisco CUCM environments.
  • Engineer PSTN connectivity using Direct Routing, Operator Connect, SIP trunking, and carrier integrations.
  • Configure and maintain dial plans, numbering strategies (DIDs), call routing, call admission control, and resiliency/failover designs across UC platforms.
  • Manage voicemail, call forwarding, hunt groups, and enterprise call flows across mixed Cisco and Microsoft environments.

Session Border Controllers (SBC), SIP, and Telecom Integration
  • Deploy, configure, and operate Session Border Controllers (SBCs) supporting SIP trunking and Teams Direct Routing.
  • Troubleshoot complex signaling and media issues (SIP/RTP, one-way audio, call failures, codec negotiation).
  • Partner with telecom carriers to manage circuits, SIP trunks, number porting, outages, and SLA reviews.

Auto Attendants, Call Queues, and Contact Center Enablement
  • Design and maintain Microsoft Teams Auto Attendants and Call Queues aligned to business requirements.
  • Support Cisco call routing constructs (hunt groups, translation patterns, route lists/patterns).
  • Collaborate with contact center teams and vendors to integrate UC platforms with call center solutions where applicable.

Conference Rooms, AV, and Collaboration Endpoints
  • Engineer and support Microsoft Teams Rooms (MTR) and Cisco collaboration room technologies.
  • Define room standards, lifecycle refresh strategies, monitoring, and operational support models.
  • Partner with Facilities and AV teams to ensure consistent conferencing experiences globally.

Emergency Calling, Compliance, and Reliability
  • Implement and maintain E911 / emergency calling capabilities across Teams and Cisco platforms (including dynamic/nomadic location where applicable).
  • Ensure UC platforms meet audit, compliance, and operational control requirements, including change tracking and documentation.
  • Participate in major incident response, lead deep-dive root cause analysis (RCA), and drive corrective actions.

Operations, Change Management, and Documentation
  • Execute all UC changes through established ITIL / ITSM change management processes (ServiceNow).
  • Develop and maintain technical documentation, including runbooks, call flows, standards, diagrams, and troubleshooting guides.
  • Serve as a senior escalation point and mentor junior engineers and support teams.

Automation and Continuous Improvement
  • Leverage PowerShell, APIs, and automation to streamline UC administration, provisioning, and reporting.
  • Evaluate new UC technologies, features, and vendors; provide recommendations aligned to enterprise strategy.
  • Drive modernization initiatives, including migration from legacy Cisco voice to Teams where appropriate.

Behaviors and Competencies
  • Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
  • Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
  • Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.
  • Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.
  • Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.
  • Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
  • Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
  • Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
  • Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.
  • Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions.

Skill Level Requirements
  • Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate
  • Expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet - Intermediate
  • Experience in managing and maintaining computer systems and networks to ensure optimal performance and security. - Intermediate
  • Familiarity with tools such as Puppet, KernelCare, Tenable, and/or Tanium for automating and managing cloud environments. - Intermediate
  • Understanding of directory services such as Active Directory and LDAP for efficient user and resource management. - Intermediate
  • Ability to implement and manage DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams preferred - Intermediate

Other Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • 5+ years of experience engineering and supporting enterprise Unified Communications / VoIP platforms.
  • Hands-on experience with Cisco Unified Communications (CUCM, Unity, Webex) and Microsoft Teams.
  • Strong understanding of SIP, RTP, call routing, QoS, and voice troubleshooting methodologies.
  • Proven experience supporting production, business-critical collaboration environments.

Certification
  • Cisco Collaboration certifications (CCNA/CCNP Collaboration) or Microsoft Teams/Voice certifications.

Preferred
  • Experience with Teams Phone, Direct Routing, Operator Connect, and SBC platforms.
  • Experience with Teams Rooms, Cisco room systems, and enterprise AV integrations.
  • Scripting/automation skills (PowerShell preferred).
  • Strong familiarity with ITIL/ITSM operating models.

The estimated annual pay range for this position is $120,000- $170,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
SHI International logo

About SHI International

Sourced by ZipRecruiter

SHI International, located in Somerset, NJ, US, is a global provider of technology products and services. Operating in the Information Technology and Services industry, SHI offers comprehensive IT solutions ranging from software and hardware procurement, deployment planning, cloud-based services, IT asset management, and more to a diverse client base. Founded in 1989 by Thai Lee, the company has grown exponentially, amassing a deep pool of expertise and earning recognition as one of North America's top 15 largest IT solutions providers. Driven by a mission to help customers select, deploy, and manage technologies that drive productivity, profitability, and innovation, SHI cherishes its reputation as a cost-effective, customer-centric technology partner.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Somerset, NJ, US

Year founded

1989

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