Communication Analyst Jobs in Oregon (NOW HIRING)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! We are hiring a Data Analyst (Research Analyst 3) to join our Office of Training, Investigations and Safety (OTIS) team at the Salem office.In thiss position, you will assist ODHS and OHA programs and their designees in developing systems to organize, manage, and track data that supports informed decision making concerning the abuse of vulnerable children and adults in Oregon. This requires consulting with users to identify, plan, and develop processes for the collection, analysis, and use of data. Apply today!

Summary of Duties

As a Data Analyst, you will:

• Analyze data through compiling reports, dashboards, graphs and tables to support performance and data driven decision making.

• Organize, summarize, and present information, conclusions and recommendations to individuals and groups in writing and orally.

• Utilize approved software packages to retrieve, edit, and tabulate data from various databases and files.

• Produce visualizations, dashboards, and reports that support performance management; apply forecasting techniques to historical and current data to predict fiscal or program impact; presents information to display trends, patterns, and progress.

• Plan projects within OTIS and across programs to provide agency leadership with accurate and timely information that support data informed decision making.

• Initiate and manage projects by identifying and gathering pertinent information using existing ODHS and OHA computer systems and reports.

• Interact with ODHS/OHA staff and partners to gather and review technical information including state statute and rules related to project planning and implementation.

• Provide oversight of the distribution of work within the unit; assist with the prioritization of work; provide coaching and mentoring to other team members.

• Monitor quality assurance and process improvement activities to maintain accurate and complete data sets.

• NOTE: There is no work with data pipelines, machine learning, building/using AI tools, NO Snowflake, Python or R coding, NO programming or building of software tools)

Minimum Qualifications

A valid driver's license and acceptable driving record are required for this position.

A Bachelor's Degree in any discipline that included six-quarter units in statistics or quantitative analysis methods and procedures, and one year experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports.

OR

Four years of research experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports.

In addition to the above requirements, some positions require one or more of the following:

Essential Attributes

We are looking for candidates with:

• Experience working with heterogeneous data sources NOT associated with automated pipelines or machine learning.

• Demonstrated experience building custom queries using SQL across heterogeneous data sources to merge data.

• Advanced proficiency using Excel, including Power Query and Power Pivot, for accessing, modeling and conforming data for analysis.

• Strong experience using Power BI for creating visualizations and dashboards to communicate data.

• Strong critical thinking and problem-solving skills to assist in making data-driven decisions and address data quality issues.

• Demonstrated communication and collaboration skills with diverse data consumer groups that include individuals with varying levels of comfort and experience interpreting and using data.

• Experience assigning and directing work and managing priorities across a team.

Attention all candidates! A cover letter and resume are required. Clearly describe how you meet the minimum qualifications and essential attributes listed above in your application materials. Your application materials will be evaluated to determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Work is performed in office in our Salem location

• Ability to work in an area of moderate noise level with many distractions and maintain good working relationship with other employees in the unit is needed.

• The majority of the day is spent sitting at a desk working on a computer.

• Position involves a high workload volume that can be unpredictable and fast paced requiring the ability to prioritize to meet required deadlines.

• Some work is performed under pressure with tight timelines or adverse circumstances.

• This position may require communication with state and federal government agencies in order to provide or obtain information.

• Rare travel, overnight stays and working before or after normal work hours may occasionally be required.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition number.

• Email: Amy.Acree@odhs.oregon.gov