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How much do commission work from home customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for commission work from home customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a commission work from home customer service representative?

A Commission Work From Home Customer Service job involves providing customer support or sales services remotely, often via phone, email, or chat. Unlike salaried positions, compensation is primarily based on commissions, meaning you earn money according to the sales you make or the successful customer interactions you complete. This role typically requires strong communication skills, self-motivation, and the ability to work independently from home. Tasks may include answering customer inquiries, resolving issues, processing orders, or upselling products and services. It's important to verify the legitimacy of such opportunities, as commission-based remote jobs can vary widely in pay structure and reliability.

How does working on commission impact the day-to-day responsibilities of a work from home customer service representative?

In a commission-based Work From Home Customer Service role, your daily focus often shifts toward achieving sales or upsell targets in addition to handling customer inquiries. This means you'll not only provide support but also identify opportunities to promote products or services during customer interactions. Balancing excellent service with sales goals can be demanding, but it also offers the potential for higher earnings based on your performance. Collaboration with sales teams or supervisors is common to share strategies and best practices, and regular performance reviews help track progress toward commission goals.

What are the key skills and qualifications needed to thrive as a commission work from home customer service representative?

To thrive as a Commission Work From Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and online chat tools is typically required for managing customer interactions and tracking performance. Strong time management, self-motivation, and resilience under pressure are standout soft skills in this role. These competencies ensure customer satisfaction, drive commission-based earnings, and support productivity in a remote environment.

What is the difference between Commission Work From Home Customer Service vs Inbound Customer Service Representative?

AspectCommission Work From Home Customer ServiceInbound Customer Service Representative
CredentialsBasic customer service skills, sometimes sales or product knowledgeCustomer service skills, sometimes specific product or system training
Work EnvironmentRemote, home-based setupTypically remote or call center environment
Employer & IndustryVarious companies, sales-focused or service-orientedMany industries, primarily service sectors
Search & Comparison IntentUnderstanding commission-based remote customer service rolesLearning about inbound customer service jobs

Commission Work From Home Customer Service roles focus on providing support while earning commissions on sales or upsells, combining customer service with sales incentives. Inbound Customer Service Representatives primarily handle incoming customer inquiries without a sales component. Both roles require strong communication skills and remote work setups, but the commission-based role emphasizes sales performance, whereas inbound roles focus on support and issue resolution.

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Commission Work From Home Customer Service jobs near you
Infographic showing various Commission Work From Home Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work from Home: Customer Service Representative (Healthcare)

Sagility

Tampa, FL • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers

Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

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