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Recovery Agent — Phoenix, Arizona

RSX is growing, and we're looking for experienced Recovery Agents who want to work, earn, and grow with us.

The right candidate takes pride in their work, understands the demands of vehicle recovery, and is willing to go the extra mile for our clients. If you have experience in auto recovery, towing, or PPI and want to be part of a team where your effort is recognized and rewarded, we want to hear from you.

If you're looking to simply punch a clock and do the bare minimum, this probably isn't the right fit.

Job Requirements

• Must be 25 years of age or older.
• No felony convictions within the past 7 years.
• Valid driver's license with a clean driving record.
• Must successfully pass a 5-year MVR review.
• Minimum 1 year of wheel-lift experience — required.
• Clearplan experience — required.
• RDN experience — required.
• CARS certification — preferred.
• Previous tow truck experience preferred.
• Strong computer skills and the ability to complete case updates and documentation electronically.
• Ability to provide accurate and timely updates to clients.
• Strong communication skills and a professional demeanor when interacting with clients, debtors, law enforcement, and the public.
• Team-oriented and dependable. We're building a team, not looking to babysit one.
• Ability to maintain, operate, and keep an assigned company vehicle clean and in good working condition.
• Willingness to work extended or long hours when operational demands require it.
• Professional references required.

Schedule

• 4-day work schedule.
• Day and night shift opportunities available.
• Weekends may be included based on the operational schedule and assigned rotation.
• Schedule may include extended hours based on recovery volume and client requirements.
• Reliable attendance and flexibility are essential.

Why RSX?

• Competitive base pay + commission and bonus opportunities.
• No cap on earning potential for agents who consistently perform.
• Growing company with opportunities for advancement.
• A team-focused environment where dependable, productive agents are valued.
• The opportunity to grow with a company that is actively expanding its recovery operations.

Experience

• Tow Truck: 1 year preferred
• Wheel Lift: 1 year required
• Clearplan: Required
• RDN: Required

License & Certification

• Valid Driver's License: Required
• CARS Certification: Preferred

Shift Availability

• Day Shift
• Night Shift
• 4 days per week
• Weekend availability as required by the schedule

Benefits

• 401(k)
• Health Insurance
• Dental Insurance