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Commission Robotics Field Service Engineer Jobs in Massachusetts

Tutor

Robotics Field Solutions Engineer

Watertown, MA · On-site

Required : • 2-5+ years of experience in a technical customer-facing role: applications engineering, field engineering, robotics deployment, solutions engineering, technical account management, or ...

CredTALENT

Field Service Engineer

Boston, MA · On-site

$100K - $140K/yr

Field Service Engineer - Medical Imaging (MRI/CT) Term: Permanent | Experience: 10+ Years Salary: $100,000-$140,000 Base + 10-30% Overtime + Company Vehicle + Full Benefits Position Summary A leading ...

Gator Bio

Field Service Engineer

Boston, MA · On-site

$90K - $120K/yr

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both ...

Orison

Field Service Engineer

Boston, MA · On-site

Field Service Engineer III MRI/CT LOCATION: Greater New England/ Conneticut/ Rhode Island Summary/ Objectives Provider of medical imaging repair and maintenance seeks an experienced Service Engineer ...

Danaher

Field Service Engineer- Boston

Marlborough, MA

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Cambridge, MA

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Waltham, MA

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Marlborough, MA · On-site

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Boston, MA

$68K - $71K/yr

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Boston, MA · On-site

$68K - $71K/yr

The Field Service Engineer i s responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Boston, MA · Remote

$68K - $71K/yr

The Field Service Engineer i s responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

SMA America

Field Service Engineer (Northeast)

Boston, MA · Hybrid

Field Service Engineer (Northeast) WORK AUTHORIZATION Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any ...

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All JobsRobotics Field Service Engineer JobsCommission Robotics Field Service Engineer JobsCommission Robotics Field Service Engineer Jobs in Massachusetts

Commission Robotics Field Service Engineer information

What is the difference between Commission Robotics Field Service Engineer vs Robotics Maintenance Technician?

AspectCommission Robotics Field Service EngineerRobotics Maintenance Technician
CredentialsRelevant technical certifications, engineering degree often preferredTechnical diploma or certification in robotics or electronics
Work EnvironmentOn-site installation, commissioning, and troubleshooting of new robotic systemsRoutine maintenance and repairs of existing robotic systems
Employer & IndustryManufacturers, automation companies, industrial facilitiesManufacturers, factories, industrial plants

The Commission Robotics Field Service Engineer primarily focuses on installing, commissioning, and troubleshooting new robotic systems, requiring specialized certifications and engineering knowledge. In contrast, Robotics Maintenance Technicians handle ongoing maintenance and repairs of existing systems. Both roles are essential in industrial automation, but they differ mainly in their scope of work and stage of system lifecycle.

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Infographic showing various Commission Robotics Field Service Engineer job openings in Massachusetts as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Robotics Field Solutions Engineer

Tutor Intelligence

Watertown, MA

$80K - $135K/yr

Full-time

Re-posted 27 days ago

Job description

The Company
Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines.
 
Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy.
 
The Role

We're looking for a technically credible, customer-oriented engineering thinker to own a portfolio of customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance teams trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time.

This is not a traditional Customer Success role, and it's not a product engineering role either. You won't be writing application code, designing novel robotic applications, or doing core feature development. What you will do is develop deep working knowledge of our systems, diagnose issues across software, mechanical, and process dimensions in your customers' real-world environments, and partner with engineering to execute technical improvements that make your customers successful. The work is genuinely technical — you need to understand how our robots work well enough to be the credible technical voice on the customer side — but the goal is to help customers operationally and technically utilize the product we've built, not to extend it.

The role is also genuinely relationship-driven. The customers in your portfolio will know you, trust you, and call you first when they need help. You'll spend meaningful time on-site at your facilities, remote time on technical diagnosis and tuning, and ongoing time partnering with your customers' engineering and operations leaders. Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap.

This role sits at the intersection of robotics, operations, and customer partnership. The right person is energized by all three.

Responsibilities
  • Own a portfolio of customer sites end-to-end: be the primary technical partner for each, build deep trust with their operations, engineering, and maintenance teams, and be accountable for the operational and technical success of those deployments
  • Develop deep working knowledge of our robot systems — software, hardware, and operational characteristics — sufficient to diagnose issues credibly and partner with engineering on resolution
  • Diagnose and resolve operational and technical issues in your customers' real-world environments, working through software configuration, mechanical adjustments, process changes, and root-cause analysis
  • Partner with our engineering team to execute technical improvements that benefit your customers — bringing context, prioritization, and field validation, rather than writing the code yourself
  • Track the health and performance of your assigned fleet — uptime, reliability, throughput, customer satisfaction — and proactively act on signals
  • Translate field reality into product insights for our engineering and product teams; be the voice of your customers in our internal roadmap conversations
  • Partner with Account Executives on expansion conversations where customer success creates natural opportunities for growth
Requirements
  • 2–5+ years of experience in a technical customer-facing role: applications engineering, field engineering, robotics deployment, solutions engineering, technical account management, or similar
  • Technical depth in at least one of: robotics, industrial automation, controls, mechatronics, manufacturing systems, or warehouse/logistics technology
  • Comfort working hands-on with both software and physical systems, especially in real-world operational environments
  • Aptitude for developing deep working knowledge of complex technical systems built by others — you don't need to build it from scratch, you need to understand it deeply enough to diagnose, tune, and improve outcomes
  • Genuine relationship orientation — you take pride in being trusted by customers over time, not just in delivering projects
  • Strong communication skills; able to be technically credible with customer engineering and ops teams, and clear with non-technical operators and leaders
  • Willingness to spend meaningful time on-site at customer facilities
Nice to haves (zero or more)
  • Direct experience deploying or supporting robotics in production environments
  • Background in warehouse, manufacturing, or other industrial operations
  • Experience working closely with engineering teams to diagnose and resolve technical issues — bringing field context to engineering decisions
  • Deep interest in robotics, automation, or the future of physical AI
Why This Role Is Unique
  • Work at the intersection of cutting-edge robotics and real-world industrial operations, helping bring advanced AI systems into factories and warehouses
  • Own the success of real customers running real robots in production — your work directly determines whether the future of physical AI happens in their facility
  • Join Tutor during a period of rapid growth and expanding deployments, where this function plays a central role in scaling our fleet
  • Help build and shape what this function looks like at Tutor, working closely with engineering, product, and operations teams
Tutor Intelligence is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team. All offers include fully covered health + dental and unlimited PTO.