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Commission Remote Quality Analyst Jobs (NOW HIRING)

Firstsource

Bilingual Quality Analyst

$20.73/hr

Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Performs daily quality audits of the call center and/or operations personnel including monitoring ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly ...

Dane Street, LLC

Legal Quality Analyst

JOB SUMMARY The Legal Quality Analyst is responsible for managing the various aspects of the ... Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast ...

Lateral Insights LLC

Quality Analyst II

Great Falls, VA · Remote

Senior Quality Analyst Local Candidates only - Atlanta GA / Georgia Area Work Schedule: 8 to 5 Mon ... Remote but at minimum once a quarter, but more frequently as needed based on project needs. The ...

Ryde Technologies, LLC

Q/A Analyst

Phoenix, AZ · Remote

Quality Analyst (Manual & Automation) Overview We are seeking a detail-oriented Quality Analyst to ... Remote work environment * Standard business hours, with occasional extended hours or weekends based ...

Dewberry

Geospatial Quality Analyst

Fairfax, VA · On-site +1

Dewberry is currently seeking a Quality Analyst to support operations within our Geospatial ... Bachelor's degree in Geography, GIS, or related field * 5+ years of experience in the GIS/Remote ...

Dewberry

Geospatial Quality Analyst

Tampa, FL · On-site +1

Dewberry is currently seeking a Quality Analyst to support operations within our Geospatial ... Bachelor's degree in Geography, GIS, or related field * 5+ years of experience in the GIS/Remote ...

CVS Health

Proposal Quality Analyst (Medicaid)

$75K - $165K/yr

The Proposal Quality Analyst (Medicaid) will play a critical role in the quality of our RFP ... This position is eligible for a CVS Health bonus, commission or short-term incentive program in ...

kgs

Service Now Quality Analyst

Washington, DC · On-site +1

Work will be performed at the client's facility or customer approved remote locations during Eastern Time core business hours. The ServiceNow QA Analyst will support quality assurance across ...

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How much do commission remote quality analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for commission remote quality analyst in the United States is $35.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.07 per hour, depending on experience, location, and employer.

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The most popular types of Remote Quality Analyst jobs are:

Commission Remote Quality Analyst jobs near you
Infographic showing various Commission Remote Quality Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $74,823 per year, or $36 per hour.

Bilingual Quality Analyst

Firstsource

Remote

$20.73/hr

Full-time

Re-posted 11 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

Location: Remote

Pay Rate:  $20.73/hr. bilingual

Job Type: Full-time Temporary

Schedule: 40 hour work week scheduled between Monday-Friday 7am-8pm CST, Saturday 8am-3pm CST & Sunday 10 AM-3 PM Central

 

Position Overview

Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.

 

Key Responsibilities

  • Performs daily quality audits of the call center and/or operations personnel including monitoring of inbound and/or outbound telephone calls and other correspondence.
  • Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit returns, debit returns, rejects, etc.
  • Provides accurate and timely quality monitoring reports on quality issues, performance measures and/or call center representatives. Provides feedback to managers regarding areas for improvement and recommends educational opportunities for staff. May provide feedback directly to staff as required.
  • Monitors audit schedule to ensure compliance to the quality audit plan.
  • Recommend policy and procedure changes or quality audit plan updates based on quality monitoring trends.
  • Assists in the evaluation of quality audit disputes.
  • Assists training specialists with updates to manuals and other job aids and may assist with training as necessary.
  • Consults with senior peers and/or management on non-complex projects to learn through experience.
  • Other related duties assigned as needed.

 

Required Qualifications

  • High school diploma or equivalent
  • Fluent in both English and Spanish (verbal and written communication)
  • Previous call center experience required
  • Knowledge of quality concepts, terminology, and objectives
  • Knowledge of MS Office, e.g., Word, Excel and Access required
  • Thorough knowledge of the various call center areas and daily duties of personnel within the groups being audited
  • Proficiency in the online tools required for the position being audited
  • Excellent verbal and written communication skills
  • Excellent customer service, problem solving, organizational, and multi-tasking skills
  • Strong analytical skills and the ability to see trends and patterns in data
  • Ability to work both independently and in a team environment

 

Preferred Qualifications

  • Previous experience in banking, financial services, or customer support environments.

 

Firstsource is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's I-9 to confirm work authorization.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

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