Commission Remote Chat Support Agent Jobs in Wisconsin

Location: Remote (in Maine)

Schedule: Per diem, flexible shifts

Are you a licensed clinician looking for flexibility and purpose? Join the Maine Crisis Line (MCL) team and make an impact when it matters most. MCL is part of Maine's continuum of crisis intervention and stabilization services, providing 24/7 telephone, text, and chat support for individuals and families experiencing mental health crises. Our trained crisis support specialists offer free, confidential assistance to help callers navigate difficult moments and connect to appropriate resources.

We are seeking a Relief Clinical Supervisor to join our team on an as-needed basis. This role provides real-time clinical leadership and support to crisis support specialists during active contacts, ensuring high-quality, compassionate care for those in crisis.

What You'll Do

• Act as the clinical lead during assigned shifts, offering immediate guidance and support to staff handling crisis calls and chats.
• Assist with risk assessment, triage, and intervention planning to ensure safe, effective outcomes.
• Monitor ongoing contacts and provide timely clinical input.
• Support operational needs, including staffing adjustments and quality assurance reviews.
• Communicate emergent issues to program leadership as needed.

What We're Looking For

• Master's degree in Social Work or a related field.
• Clinical license in Maine (LCSW or LCPC preferred; conditional license accepted).
• Ability to obtain MHRT-CSP certification within 30 days of hire.
• Flexible availability for evenings, weekends, and occasional overnights.
• Strong clinical judgment and knowledge of DSM-5.
• Excellent communication, organizational, and technical skills.
• Crisis work and supervisory experience preferred.

Why Join Us?

• Flexible scheduling - choose shifts that fit your life.
• Fully remote position (Maine-based), with required training and ongoing virtual support.
• Opportunity to make a meaningful impact during critical moments for individuals and families.

Training commitment: Approximately 10 hours per week until fully trained. After training, at least two shifts per month are required to maintain skills and stay current with updates.

About The Opportunity Alliance

The Opportunity Alliance (TOA) is a dynamic nonprofit organization serving Maine with a mission to build stronger communities and empower individuals and families to thrive. Through more than 50 programs, TOA provides essential services in mental health, crisis intervention, housing, and community development. When you join TOA, you become part of a team that values collaboration, innovation, and compassion-working together to make a real difference in people's lives.

Ready to help make a difference? Apply today and join a team dedicated to providing hope and support when it matters most.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement -offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under thePublic Service Loan Forgiveness (PSLF)program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are...

The Opportunity Alliance is "Helping People Reach for a Brighter Future".

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports.Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency.TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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If you are viewing this posting on a third-party site, please visit our website athttps://opportunityalliance.wd1.myworkdayjobs.com/Careersto apply.

Please submit a cover letter and resume along with your application.

Thank you!