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Commission Rbc Customer Service Representative Jobs in Ashburn, VA

Sila Services

Customer Service Representative

Sterling, VA · On-site

$18 - $22/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

Sila

Customer Service Representative

Hamilton, VA · On-site

$18 - $22/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Sila

Customer Service Representative

Sterling, VA · On-site

$18 - $22/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

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All JobsRbc Customer Service Representative JobsCommission Rbc Customer Service Representative JobsCommission Rbc Customer Service Representative Jobs in Ashburn, VA

Commission Rbc Customer Service Representative information

See Ashburn, VA salary details

$10

$19

$27

How much do commission rbc customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for commission rbc customer service representative in Ashburn, VA is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Commission Rbc Customer Service Representative vs Rbc Banking Advisor?

AspectCommission Rbc Customer Service RepresentativeRbc Banking Advisor
CredentialsHigh school diploma or equivalent; some roles may require financial certificationsHigh school diploma; financial certifications preferred
Work EnvironmentCall centers, branch support, customer service centersBranch offices, client meetings, financial advisory settings
Employer & Industry UsageUsed across banking and financial services for customer support rolesUsed in banking for client relationship management and financial planning

The main difference is that Commission Rbc Customer Service Representatives focus on handling customer inquiries and support, often via phone or online, while Rbc Banking Advisors provide personalized financial advice and manage client accounts. Both roles require strong communication skills, but Banking Advisors typically have more financial credentials and engage directly with clients for financial planning.

Does a commission RBC customer service representative get paid by commission?

Commission RBC Customer Service Representatives typically do not earn their entire salary through commissions; they usually receive a base pay with potential bonuses or incentives based on performance. Their compensation structure may include sales targets or customer engagement metrics, but a fixed salary is common for this role. It is advisable to review specific job postings for detailed pay structures.

What skills are needed for Commission RBC Customer Service Representative jobs?

A Commission RBC Customer Service Representative needs strong communication and interpersonal skills to assist clients effectively. They should have good problem-solving abilities, attention to detail, and familiarity with banking products and customer service tools. Basic computer skills and the ability to work in a team environment are also important.
Commission Rbc Customer Service Representative jobs near you

Customer Service Representative

Falls Church, VA

Henry's Wrecker Service
11 - 50 employees
Learn more about Henry's Wrecker Serviceexternal

$17 - $23.25/hr

Full-time

Re-posted 15 days ago

Job description

Customer Service Representative


Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt

Position Summary


Henry's Wrecker Service is seeking a dependable, customer-focused Customer Service Representative to join our operations team. Customer Service Representatives are the first point of contact for our customers, providing professional assistance, gathering accurate service information, and ensuring each customer receives timely, high-quality support.

This position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently.


Responsibilities


  • Answer incoming customer calls in a professional, courteous, and timely manner.
  • Gather accurate information from customers and create detailed service requests.
  • Provide customers with updates, estimated arrival times (ETAs), and service information.
  • Communicate effectively with dispatchers and drivers to ensure accurate call handling.
  • Maintain accurate documentation within dispatch and customer management systems.
  • Assist customers with questions regarding towing, roadside assistance, vehicle storage, and related services.
  • Resolve customer concerns while maintaining a positive and professional demeanor.
  • Manage multiple phone lines and prioritize incoming calls in a fast-paced environment.
  • Ensure all customer information is complete and accurate before closing service requests.
  • Provide exceptional customer service while supporting overall dispatch operations.
Qualifications


  • High school diploma or equivalent required.
  • Customer service, call center, dispatch support, administrative, or related experience preferred.
  • Experience working in a high-volume phone environment preferred.
  • Strong computer skills with the ability to learn multiple software systems simultaneously.
  • Excellent verbal communication and active listening skills.
  • Strong multitasking, organizational, and problem-solving abilities.
  • Ability to remain calm and professional while assisting upset or frustrated customers.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and accurate data entry skills.
  • Dependable attendance and a strong commitment to customer service.
Work Schedule


Thursday - Saturday from 7AM - 7PM

Schedules may be adjusted based on operational needs.


About Valor Fleet Services


Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.

By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.


Physical Requirements


This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


Equal Employment Opportunity


The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.


Disclaimer


This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.

Employment Type: FULL_TIME

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