The Pharmacy Operations Manager at Ellis Medicine oversees all operational aspects of the hospital pharmacy to ensure safe, timely, and costa'effective medication use. This leader manages staffing, workflow, inventory, regulatory compliance, and crossa'functional collaboration with nursing and medical teams to support higha'quality patient care and a 24a'hour pharmacy service.
RESPONSIBILITIES OF THE POSITION:
- Serve as the Designated Pharmacist In-Charge for Ellis Hospital and ensure compliance with NYS and federal regulations.
- Lead daily pharmacy operations, including tier 1 huddles, dispensing, staffing, IV and sterile compounding, and aftera'hours coverage.
- Recruit, train, schedule, evaluate, coach, and develop pharmacists and pharmacy technicians; maintain competency programs and staffing across main and satellite locations.
- Oversee formulary management, purchasing, inventory optimization, controlled substance security, and DSCSA compliance.
- Ensure regulatory and accreditation compliance (USP 797/800, DEA, Joint Commission, DOH, CMS, BNE) and maintain accreditation readiness.
- Direct medication safety and quality programs: error reporting, roota'cause analysis, corrective actions, drug diversion prevention, and control checks.
- Support management of departmental budget, identify costa'savings and revenue opportunities, and report on KPIs (turnaround time, fill accuracy, inventory turns, budget variance).
- Lead continuous process improvement initiatives and technology implementations (Lean/Six Sigma, ADCs, XR2, Simplifi, Hexmodal).
- Develop and maintain intraa' and intera'departmental policies and procedures; collaborate with clinical informatics to optimize pharmacy information systems and billing/charging processes.
- Communicate departmental updates to pharmacy, nursing and medical staff and represent pharmacy operations on the P&T committee and other institutional committees.
- Coordinate clinical programs with the Clinical Pharmacy Manager and Director to enhance staff skills and competencies.
- Serve as a primary contact for emergency management programs, including the CDC Chempack program, and support emergency drills and responses.
SERVICE, QUALITY, PEOPLE, AND FINANCE AREAS
- Automated Dispensing Devices: Oversight, optimization, implementations, upgrades, and unit moves.
- Sterile Processing: Oversight of inpatient and infusion center sterile compounding.
- Pharmaceutical Waste: Departmental contact and program oversight.
- Quality: Lead medication safety subcommittees, regulatory platform coordination, and continuous quality improvement to enhance patient outcomes and resource utilization.
- People: Manage recruitment, onboarding, and human resources for inpatient, lead, and infusion center pharmacists and technicians; drive colleague engagement through tiered huddles.
- Finance: Partner with the Director of Pharmacy on budget oversight; identify, implement, and track cost savings and revenue enhancement initiatives; collaborate with Materials and Supply Chain on inventory management.
EDUCATION AND EXPERIENCE REQUIREMENT(S):
- Degree: Bachelor of Science in Pharmacy required; Doctor of Pharmacy strongly preferred.
- License: Active, unrestricted New York State pharmacist license in good standing or eligibility to obtain licensure.
- Experience: Minimum 2 years in a supervisory or managerial role; hospital pharmacy experience preferred.
- Systems: Clinical informatics experience (e.g., Cerner, Omnicell) preferred.
- Core skills: Analytical and financial analysis; policy development and implementation; strong written and verbal communication; leadership, coaching, and team development; problem solving, decision making, prioritization, and computer proficiency.
- Knowledge: USP standards, NYS pharmacy laws and regulations, medicationa'use technology, and continuous process improvement methodologies.
Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.
Salary Range: $64.17-$102.67/hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.