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RESPONSIBILITIES:
Kforce has a client that is seeking an IT Technical Writer in Miramar, FL.
Purpose:
The IT Technical Writer will be responsible for creating and maintaining technical documentation, manuals, user guides, and other materials for our IT products and services. They will work closely with our product managers, engineers, developers, technicians, and subject matter experts to ensure that the documentation accurately reflects the product features and functionality in our environment.
Principal Duties and Responsibilities:
* Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online help, and knowledge articles
* Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation
* Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates
* Disseminate technical information in easy-to-understand language for a non-technical audience
* Write documentation for internal teams such as developers, network engineers, and IT technicians
* Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production
* Create diagrams, charts, and other visual aids to assist readers in understanding a product or process
REQUIREMENTS:
Level I:
* Bachelor's degree in appropriate field of study or equivalent work experience required
* 1-3 years of technical writing experience required; Technical Writer for an IT organization preferred
Level II:
* Bachelor's degree in appropriate field of study or equivalent work experience required
* 3-5 years of technical writing experience required; Technical Writer for an IT organization preferred
Level III:
* Bachelor's degree in appropriate field of study or equivalent work experience required
* 5-8 years of technical writing experience required. Technical Writer for an IT organization preferred
* Excellent written, verbal communication skills and organizational skills including attention to detail
* Ability to present complex data in clear, concise text
* Ability to meet deadlines and to work independently
* Ability to edit and proofread work of colleagues
* Proficient with Microsoft Office Suite or related software.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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