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Commission Microsoft Help Desk Jobs in Ridgefield, CT

Kent School

Technical Support Specialist

Kent, CT · On-site

This position is an active member of the Technology Department's help desk team, sharing coverage ... Proficiency with Apple (macOS, iOS) and Microsoft (Windows) operating systems. * Familiarity with ...

Kent School

Technology Support Specialist

Kent, CT

$25 - $27.50/hr

This position is an active member of the Technology Department's help desk team, sharing coverage ... Proficiency with Apple (macOS, iOS) and Microsoft (Windows) operating systems. * Familiarity with ...

Madison Approach

Desktop Team Supervisor

Ossining, NY · On-site

$81K/yr

Administer and support Microsoft 365, Microsoft Intune, Active Directory, and Azure environments ... Help desk ticketing system experience * Prior team lead or supervisory experience * Experience with ...

Equinox

Front Desk Associates, Scarsdale

Scarsdale, NY · On-site

$16.50/hr

We never accept less than  110%  to  help each other  deliver the Equinox experience and ... We offer competitive salary, benefits, and industry leading commission opportunities for club ...

Equinox

Front Desk Associates, Southport

Fairfield, CT · On-site

$14 - $18/hr

Front Desk Associates, Southport Overview OUR STORY Equinox Group is a high growth collective of ... We offer competitive salary, benefits, and industry leading commission opportunities for club ...

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All JobsMicrosoft Help Desk JobsCommission Microsoft Help Desk JobsCommission Microsoft Help Desk Jobs in Ridgefield, CT

Commission Microsoft Help Desk information

See Ridgefield, CT salary details

$12

$23

$33

How much do commission microsoft help desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission microsoft help desk in Ridgefield, CT is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What cities near Ridgefield, CT are hiring for Commission Microsoft Help Desk jobs?

Cities near Ridgefield, CT with the most Commission Microsoft Help Desk job openings:

Commission Microsoft Help Desk jobs near you

Laser Field Service Technician

Sisma USA Inc.

Bridgeport, CT • On-site

Full-time

Re-posted 23 days ago

Job description

Laser Field Service Technician

Location: United States (National coverage)
Reports To: VP of Sales – SISMA USA Inc.

Position Summary

The Laser Field Service Technician will be responsible for installation, maintenance, troubleshooting, and repair of SISMA laser machines throughout the U.S. This role requires frequent travel, close collaboration with our U.S. subsidiary team, and constant communication with our headquarters in Italy.

This is a hands-on, customer-facing position that demands strong technical aptitude, self-management, and professionalism.

Key Responsibilities

  • Install, assemble, and commission laser machines at customer sites.
  • Perform preventive maintenance, service, and repair of installed machines.
  • Troubleshoot and resolve complex electrical, electronic, and mechanical issues.
  • Provide customer training on operation and basic maintenance of SISMA machines.
  • Maintain accurate service records, expense reports, and customer documentation.
  • Provide telephone and remote technical support (Help Desk) to customers.
  • Support sales and distributor partners by:
    • Preparing and running machine samples for demonstrations.
    • Preparing sample reports for customers and prospects.
    • Assisting during trade shows, open houses, and customer visits.
  • Collaborate with distributors and partners to adapt SISMA machine functions to specific customer requirements.
  • Coordinate with SISMA headquarters in Italy:
    • Service department (repairs, escalations, maintenance issues).
    • Sales engineering department (project feasibility, special applications).
  • Provide technical support and setup for trade shows, events, and demonstrations.

Qualifications & skills

  • Technical background in electronics, electrical engineering, or electromechanics (degree preferred but not required).
  • Minimum 5 years of experience in servicing complex industrial machinery; prior laser equipment experience strongly preferred.
  • Experience with multi-axis automated machines (motion systems, actuators, robotics, or CNC).
  • Ability to read and interpret technical drawings, schematics, and manuals.
  • Strong troubleshooting and problem-solving skills.
  • Experience working with machine HMIs (Human Machine Interfaces).
  • Knowledge of CNC programming, PLC systems, and related automation software.
  • PC proficiency, including Microsoft Office; 2D/3D design or graphics software knowledge (Rhinoceros, Inkscape, CorelDraw, Illustrator) is a plus
  • Fluent in English (spoken and written); Italian language skills are a plus.
  • Excellent interpersonal skills, customer orientation, and ability to communicate effectively with technical and non-technical audiences.
  • Ability to organize work independently and prioritize multiple service tasks.
  • Valid driver’s license and safe driving record.

Additional requirements

  • Travel: 50% throughout the U.S. (with occasional international travel).
  • Training: Initial training at SISMA Headquarters in Italy, with ongoing technical training provided.
  • Work Environment: Field-based, with extensive customer interaction.

What we offer

  • Competitive compensation package with benefits.
  • Opportunity to work with cutting-edge industrial laser technology.
  • International exposure and collaboration with experienced teams in Italy and abroad.
  • Career growth potential in a growing U.S. subsidiary of a global leader.

Compensation is competitive and commensurate with experience.

Company Description

Sisma SpA has been a world leader for the past 50 years in precision mechanics and industrial automation specializing in innovative laser systems for welding, marking, 3D printing, and cutting. Sisma USA Inc., Sisma SpA’s US subsidiary, is looking for a Laser Field Service Technician to oversee servicing for the US subsidiary in the US market.