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Commission Life Insurance Call Center Jobs in Indiana

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

At Grote Automotive, Inc., we're looking for a Call Center Representative who's excited to be the ... We value work-life balance and provide paid vacation, ensuring you have time to recharge. Our ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

W2(with all Inclusive) Must complete a 5-day training on health insurance for people with Medicare ... Call center experience Nice to have Billingual/Spanish Speaking preferred

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All JobsLife Insurance Call Center JobsCommission Life Insurance Call Center JobsCommission Life Insurance Call Center Jobs in Indiana

Commission Life Insurance Call Center information

What is the difference between Commission Life Insurance Call Center vs Life Insurance Sales Agent?

AspectCommission Life Insurance Call CenterLife Insurance Sales Agent
CredentialsBasic insurance licensing, customer service skillsInsurance license, sales training
Work EnvironmentCall center setting, remote or office-basedIn-person or remote client meetings
Employer & Industry UsageInsurance companies, call centersIndependent agencies, insurance firms
Search & Comparison IntentCustomer support, policy inquiriesPolicy sales, client acquisition

The Commission Life Insurance Call Center primarily handles customer service and policy inquiries via calls, focusing on support roles within insurance companies. In contrast, Life Insurance Sales Agents actively seek new clients and sell policies, often working directly with customers. While both roles require insurance licensing, their work environments and daily tasks differ significantly, catering to different aspects of the insurance industry.

Do commission life insurance call center workers get commission?

Yes, commission-based life insurance call center workers typically earn commissions on policies they sell, in addition to base pay or bonuses. Compensation structures vary by company but often include performance-based incentives for successful sales, requiring strong sales skills and product knowledge.

What are the most commonly searched types of Life Insurance Call Center jobs in Indiana?

The most popular types of Life Insurance Call Center jobs in Indiana are:

Commission Life Insurance Call Center jobs near you

Call Center Representative (Bilingual)

Priority OnDemand

Indianapolis, IN • On-site

Other

Re-posted 22 days ago

Job description

Call Center Representative (Bilingual)

Indianapolis, IN 46227

Overview

Position Type Priority Ambulance Category Billing / Finance

Description

Shifts: 11:00-7:00 pm (In Office Position Only)

Priority Ambulance is a premier national medical transportation provider, operating in 13 states. Recognized for five consecutive years on Inc. Magazine's list of the 5000 Fastest-Growing Private Companies in America, Priority Ambulance delivers exceptional patient care and customer service to approximately 600,000 patients annually. Our fleet of more than 850 state-of-the-art ambulances and support vehicles is staffed by 4,000 highly trained paramedics and EMTs across the country. As a division of Priority OnDemand, a leading national EMS and medical transportation company, we leverage expert healthcare services and technology solutions to address challenges and enhance efficiency throughout the continuum of care.

Definition:

Call Center Representative for our Revenue Cycle team at a call center specializing in Healthcare Accounts Receivable (AR) follow-up. The representative will be a vital member of our revenue cycle team and will be responsible for assisting customers navigate and manage outstanding accounts receivables to enhance timely reimbursement for our EMS operations.

Specific Duties:

  • Handle a portfolio of self-pay AR accounts.
  • Initiate outbound calls to customers to request payment and or insurance information.
  • Investigate claim discrepancies and resolve billing issues.
  • Receive inbound calls from customers.
  • Assist customers in understanding their medical bills and insurance coverage.
  • Address patient inquiries, provide payment options, and set up payment plans if necessary.
  • Verify insurance eligibility and coverage.
  • Track and document all communications and actions taken for each account.
  • Ensure compliance with HIPAA regulations and healthcare industry standards.
  • Maintain detailed and accurate records of all interactions and transactions.
  • Collaborate with colleagues, including AR specialists and billing professionals, to resolve complex issues.
  • Perform any other related duties as assigned.
Qualifications

Capabilities:

  • Bi-lingual skills & abilities are a plus *
  • Detail-oriented and organized.
  • Empathetic and patient focused.
  • Ability to multitask and manage time effectively.
  • Adaptable and a quick learner.
  • Strong work ethic and commitment to meeting targets.

Minimum Requirements:

  • High school diploma or equivalent.
  • Prior experience in a healthcare AR follow-up role or call center environment.
  • Proficiency in using call center software, medical billing software, and Microsoft Office Suite.
  • Strong communication and negotiation skills.
  • Knowledge of medical terminology and insurance billing.
  • Exceptional problem-solving and customer service skills.
  • Ability to work in a fast-paced and goal-oriented environment.

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