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$26K

$48.4K

$73K

How much do commission insurance customer service representative remote jobs pay per year?

As of Jun 11, 2026, the average yearly pay for commission insurance customer service representative remote in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Can licensed insurance agents work from home?

Licensed insurance agents, including those in commission insurance customer service roles, can often work from home, especially in remote or virtual positions. These roles typically require strong communication skills, knowledge of insurance products, and sometimes specific certifications or licenses, but they are increasingly offered as remote opportunities due to digital tools and telecommunication technology.

What is the difference between Commission Insurance Customer Service Representative Remote vs Insurance Sales Agent Remote?

AspectCommission Insurance Customer Service Representative RemoteInsurance Sales Agent Remote
CredentialsLicensing often required, customer service experienceLicensing required, sales experience preferred
Work EnvironmentRemote, customer support focusRemote, sales and client acquisition focus
Employer & Industry UsageInsurance companies, customer service departmentsInsurance agencies, independent agencies, brokers
Search & Comparison IntentCustomer support roles in insuranceInsurance sales and client acquisition roles

The main difference is that Commission Insurance Customer Service Representatives focus on assisting existing clients and handling inquiries, while Insurance Sales Agents actively seek new clients and sell insurance policies. Both roles often require licensing and are common in remote insurance work, but their primary functions differ in customer interaction and sales emphasis.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like CRM software. Many employers require familiarity with remote work setups, including reliable internet and a quiet workspace, and some roles may require specific certifications or training. Applying through online job boards and demonstrating excellent interpersonal skills are key steps in securing a remote customer service position.

How much commission do home insurance agents make?

Home insurance agents typically earn commissions ranging from 10% to 20% of the policy premium, with some earning higher rates for complex or high-value policies. Commission structures can vary based on the insurer, the agent's experience, and sales performance, and agents often supplement income with renewals and bonuses.

Why do so many insurance agents quit?

Many insurance agents, including those in commission-based customer service roles, quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job often requires strong communication skills, self-motivation, and resilience, which can lead to burnout and turnover if expectations are not managed well.
What cities are hiring for Commission Insurance Customer Service Representative Remote jobs? Cities with the most Commission Insurance Customer Service Representative Remote job openings:
What are the most commonly searched types of Insurance Customer Service Representative Remote jobs? The most popular types of Insurance Customer Service Representative Remote jobs are:
What states have the most Commission Insurance Customer Service Representative Remote jobs? States with the most job openings for Commission Insurance Customer Service Representative Remote jobs include:
Commission Insurance Customer Service Representative Remote jobs near you
Customer Service Representative - Remote

Customer Service Representative - Remote

OneTouch Direct

San Antonio, TX • Remote

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

383rd of 426 rated business services

Job description

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED

Join Our Team as a Remote Customer Service Representative!

As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Assist customers with troubleshooting issues and provide accurate solutions.
  • Process orders, amendments, and returns efficiently.
  • Escalate unresolved issues to senior staff when necessary.
  • Provide feedback to improve customer service processes.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and an ability to think critically.
  • Ability to work independently and manage time effectively in a remote setting.
  • Reliable internet connection and a quiet home office environment.
  • Previous experience in a call center or remote support role is a plus.

Required Equipment:

  • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher
  • Hardwired internet connection (ethernet) required
  • USB headset (not wireless) with noise-canceling features
  • Webcam (external or integrated)
  • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home

Apply