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Commission Insurance Customer Service Representative Remote Jobs in Philadelphia, PA

Ascension Agent Group

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P&C Insurance Customer Service Representative (CSR)

Radnor, PA · Remote

$60K - $72K/yr

P&C Insurance Customer Service Representative (CSR) Location ... Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ...

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All JobsInsurance Customer Service Representative JobsCommission Insurance Customer Service Representative Remote JobsCommission Insurance Customer Service Representative Remote Jobs in Philadelphia, PA

Commission Insurance Customer Service Representative Remote information

See Philadelphia, PA salary details

$26.2K

$48.8K

$73.7K

How much do commission insurance customer service representative remote jobs pay per year?

As of Aug 31, 2026, the average yearly pay for commission insurance customer service representative remote in Philadelphia, PA is $48,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $55,500.00 per year, depending on experience, location, and employer.

What is the difference between Commission Insurance Customer Service Representative Remote vs Insurance Sales Agent Remote?

AspectCommission Insurance Customer Service Representative RemoteInsurance Sales Agent Remote
CredentialsLicensing often required, customer service experienceLicensing required, sales experience preferred
Work EnvironmentRemote, customer support focusRemote, sales and client acquisition focus
Employer & Industry UsageInsurance companies, customer service departmentsInsurance agencies, independent agencies, brokers
Search & Comparison IntentCustomer support roles in insuranceInsurance sales and client acquisition roles

The main difference is that Commission Insurance Customer Service Representatives focus on assisting existing clients and handling inquiries, while Insurance Sales Agents actively seek new clients and sell insurance policies. Both roles often require licensing and are common in remote insurance work, but their primary functions differ in customer interaction and sales emphasis.

What are the most commonly searched types of Insurance Customer Service Representative Remote jobs in Philadelphia, PA?

The most popular types of Insurance Customer Service Representative Remote jobs in Philadelphia, PA are:

Commission Insurance Customer Service Representative Remote jobs near you

P&C Insurance Customer Service Representative (CSR)

Ascension Agent Group

Radnor, PA • Remote

$60K - $72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

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Job description

P&C Insurance Customer Service Representative (CSR)

Location: Radnor, PA (Remote)

Job Type: Full-Time

About Us

Ascension Agent Group is a growing P&C insurance distribution platform. We partner with independent Agents and Agencies to help them run and grow their books of business. We're looking for a friendly, reliable CSR to support our Agents and their customers.

Position Summary

We're seeking a Customer Service Representative to handle day-to-day service needs for our Agency Partners and their clients. This is a service-focused role — you'll be on the phone regularly with both Agents and policyholders. Prior insurance agency experience is required — you'll bring the industry know-how, and we'll train you on our specific processes and systems.

Responsibilities

•   Field inbound calls and emails from Agents and customers regarding policy service needs

•   Make outbound calls to agents and customers as needed

•   Contact carriers as needed on behalf of Agents or customers (e.g., coverage questions, claims status, policy changes)

•   Process policy service requests (endorsements, ID cards, billing questions, etc.)

•   Provide accurate, timely, and friendly service on every interaction

•   Document all customer and Agent interactions per company procedure

•   Escalate issues appropriately when outside scope of role

•   Other duties as assigned

Qualifications

•   Active Property & Casualty (P&C) insurance license required

•   Prior experience working in an independent insurance agency required

•   Comfortable handling a high volume of phone calls

•   Commercial lines knowledge a plus, but not required

•   Strong customer service and communication skills

•   Detail-oriented with good follow-through

•   Ability to work well in a fast-paced environment

What We Offer

•   $60,000–$72,000 total compensation

•   Paid Time Off (up to 25 days per year)

•   Health Benefits & 401(k)

•   Opportunity to grow with an expanding company

•   Supportive team environment with hands-on training on our processes