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Commission Inbound Call Center Jobs in Warren, MI

Birdi

Patient Care Representative

Plymouth, MI · On-site

$16.25 - $20/hr

Customer service or inbound call center experience * Appropriate industry experience, preferably in the healthcare or mail order/specialty pharmacy industry * Proficient in Microsoft Office and ...

Birdi

Patient Care Coordinator

Plymouth, MI · On-site

$16.75 - $22/hr

Customer service and/or inbound call center experience. * Strong verbal and written communication skills. * Ability to independently research, troubleshoot, and resolve issues. * Exceptional ...

Sedgwick

Care Team Representative

Southfield, MI · On-site

$14.25 - $18.25/hr

Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written communication skills * PC literate, including Microsoft Office products, Windows environment * Must meet ...

Sedgwick

Care Team Representative

Southfield, MI · On-site

$14.25 - $18.25/hr

Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written communication skills * PC literate, including Microsoft Office products, Windows environment * Must meet ...

York Risk Services

Care Team Representative

Southfield, MI

$14.25 - $18.25/hr

Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written communication skills * PC literate, including Microsoft Office products, Windows environment * Must meet ...

Sedgwick

Care Team Representative

Southfield, MI · On-site

$14.25 - $18.25/hr

Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written communication skills * PC literate, including Microsoft Office products, Windows environment * Must meet ...

MDS Communications

Remote Call Center Associate

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Warren, MI

Commission Inbound Call Center information

See Warren, MI salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for commission inbound call center in Warren, MI is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.16 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Warren, MI?

For Commission Inbound Call Center jobs in Warren, MI, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Warren, MI look for?

The top searched job categories for Commission Inbound Call Center jobs in Warren, MI are:

What cities near Warren, MI are hiring for Commission Inbound Call Center jobs?

Cities near Warren, MI with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Patient Care Representative

Birdi

Plymouth, MI • On-site

$16.25 - $20/hr

Other

Re-posted 2 days ago

Job description

Patient Care Representative

The Patient Care Representative provides outstanding service to patients related to their prescriptions. Inquiries from patients and their representatives include but are not limited to refill requests, shipment status, billing issues, demographics, and payments.

Essential Duties/Responsibilities:

  • Answer and respond to calls and emails
  • Resolve pharmacy issues from patients, providers, and clients
  • Respond to routine inquiries on prescriptions, orders, and payments
  • Research required information using available resources
  • Place outgoing phone calls
  • Route calls to appropriate resource
  • Document all call information according to standard operating procedures
  • Enter data accurately and timely
  • Maintain a positive and professional demeanor at all times
  • Utilize multiple programs for accessing patient information
  • Achieve individual performance goals for productivity and quality
  • Maintain confidentiality of patient and proprietary information
  • Accurately obtain and enter insurance and payment information, including charges for prescriptions dispensed
  • Other duties as assigned

Required Skills/Abilities:

  • Effective verbal and written communication skills
  • Excellent interpersonal skills with a strong customer focus
  • Ability to work with peers in a team effort
  • Ability to independently identify, research, and resolve issues
  • Excellent communication skills
  • Demonstrated ability to manage multiple priorities and deadlines
  • A well-organized and self-directed individual who is able to work with minimal amount of supervision
  • Capability to efficiently complete tasks in a fast-paced environment
  • Ability to work extended hours, weekends, and holidays pursuant with industry demands
  • Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner

Education/Experience:

  • High school diploma or GED
  • Customer service or inbound call center experience
  • Appropriate industry experience, preferably in the healthcare or mail order/specialty pharmacy industry
  • Proficient in Microsoft Office and industry related software programs

Preferred Skill/Abilities:

  • Bachelor's degree
  • Licensed Pharmacy Technician
  • Medicare Part D knowledge
  • Bilingual in English and Spanish

Work Environment/Physical Requirements:

May include a call center or home-based environment, with exposure to excessive noise with minimal exposure to adverse environmental issues. Ability to sit for long periods of time.

Qualifications

Education:

Required: High School or better in GenEd.

Preferred: Bachelors or better in Business Administration.

Licenses & Certifications:

Preferred: PTCB Tech, Registered

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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