ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Tucson, AZ

Afni

Call Center Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

Afni, Inc.

Call Center Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

Afni, Inc.

Call Center Representative

Tucson, AZ

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

Bannerhealth

Service Center Representative

Tucson, AZ · On-site

$18.02 - $27.03/hr

Administrative Services As a Service Center Representative ,you will be part of a fast-paced inbound customer service environment. Having call Center/Contact Center experience is a must, preferably ...

Actalent

Pharmacy Technician

Tucson, AZ · On-site

$25.37/hr

You will work from your home office using PC-based systems, electronic health records such as CPRS/VistA, and standard call center technologies to manage inbound calls and documentation. The position ...

New

RADIOLOGY LTD PLC

Patient Scheduler

Tucson, AZ · On-site

$15 - $20/hr

Prior call center experience and medical terminology are helpful, but not required * Bilingual (English/Spanish) is helpful, but not required Responsibilities: * Accept inbound and make outbound ...

RADIOLOGY LTD LLC

Patient Scheduler

Tucson, AZ · On-site

$15 - $20/hr

Prior call center experience and medical terminology are helpful, but not required * Bilingual (English/Spanish) is helpful, but not required Responsibilities: * Accept inbound and make outbound ...

RADIOLOGY LTD LLC

Patient Scheduler

Tucson, AZ · On-site

$17/hr

Prior call center experience and medical terminology are helpful, but not required * Bilingual (English/Spanish) is helpful, but not required Responsibilities: * Accept inbound and make outbound ...

RADIOLOGY LTD PLC

Patient Scheduler

Tucson, AZ · On-site

$17/hr

Prior call center experience and medical terminology are helpful, but not required * Bilingual (English/Spanish) is helpful, but not required Responsibilities: * Accept inbound and make outbound ...

next page

Showing results 1-20

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Tucson, AZ

Commission Inbound Call Center information

See Tucson, AZ salary details

$12

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission inbound call center in Tucson, AZ is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $17.26 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Tucson, AZ? The most popular types of Inbound Call Center jobs in Tucson, AZ are:
What are popular job titles related to Commission Inbound Call Center jobs in Tucson, AZ? For Commission Inbound Call Center jobs in Tucson, AZ, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Tucson, AZ look for? The top searched job categories for Commission Inbound Call Center jobs in Tucson, AZ are:
What cities near Tucson, AZ are hiring for Commission Inbound Call Center jobs? Cities near Tucson, AZ with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Tucson, AZ as of June 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $34,085 per year, or $16.4 per hour.

Customer Service Representative - October 2026 Start - Inbound Only

Principle Choice Solutions LLC

Tucson, AZ • On-site

$21.65/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Remote Inbound Call Center Representative
Make an Impact Without Leaving Home
Looking for a remote job where your work matters?
Join Principle Choice Solutions (PCS) and help support Veterans by answering questions, solving problems, and connecting callers to the information they need. Every conversation is an opportunity to make someone's day a little easier.
Whether you're experienced in customer service or looking to grow your career, we'll provide the training, tools, and support you need to succeed.
100% Remote | Paid Training | Equipment Provided | Full-Time Benefits
Why You'll Love Working Here
  • Meaningful work supporting Veterans across the country
  • Fully remote position with company-provided equipment
  • Paid training and ongoing support
  • Full-time employment with a set schedule
  • Opportunities for career growth and advancement
  • Supportive team environment
  • Medical, dental, and vision coverage
  • Paid time off, paid sick time, and 11 paid holidays
  • 401(k) with employer matching
  • Tuition assistance and employee support programs

Compensation
  • $16.72/hour base wage
  • $4.93/hour Health & Welfare Benefit (available for up to 40 hours per week)
  • $16.72 + $4.93 = 21.65/hour (first 40 hours a week)
Please Note: This remote position is listed under Biloxi, MS; however, pay is based on the applicable Service Contract Act (SCA) wage determination for the county in which the associate actually resides and performs work. As a result, the final hourly rate may differ from the posted rate depending on the associate's work location.
What You'll Do
As an Inbound Call Center Representative, you'll be the first point of contact for Veterans and healthcare providers seeking assistance and information.
Your responsibilities will include:
  • Answering incoming calls in a professional and friendly manner
  • Assisting Veterans and providers with questions regarding services and support programs
  • Researching information and helping callers find solutions
  • Documenting call details accurately within multiple systems
  • Providing exceptional customer experience on every interaction
  • Building positive relationships through empathy, patience, and problem-solving
  • Meeting quality and performance expectations while maintaining accuracy
  • Collaborating with teammates and leadership to continuously improve service delivery

No cold calling. No sales. No collections. Just helping people.
What a Typical Day Looks Like
Wondering what your day-to-day would look like? Here's a glimpse:
Start Your Day
  • Log in from the comfort of your home office.
  • Check for any updates and get your systems ready for the day.
  • Connect with your team and get set to help callers.

Help Veterans and Providers
  • Answer incoming calls from Veterans, caregivers, and healthcare providers.
  • Listen, ask questions, and help callers find the information they need.
  • Provide friendly, professional support while creating a positive experience on every call.
Use Your Problem-Solving Skills
  • Navigate multiple systems while speaking with callers.
  • Research information and resolve questions in real time.
  • Accurately document call details and next steps.
Make a Difference
  • Every call is an opportunity to help someone.
  • You'll support Veterans by providing information, guidance, and solutions with empathy and care.
  • Some conversations may be simple, while others require a little extra patience and problem-solving.
Keep Learning and Growing
  • Participate in coaching, training, and team meetings.
  • Build new skills and gain experience in a professional customer service environment.
  • Work toward quality and performance goals while receiving support from your leadership team.
Wrap Up Your Day
  • Finish documenting any outstanding items.
  • Make sure callers have received the assistance they need.
  • If you're scheduled for closing coverage, you may occasionally stay a little beyond your shift to ensure all calls in queue are answered.

You're a Great Fit If You:
  • Enjoy helping people and making a difference
  • Communicate clearly and professionally
  • Thrive in a fast-paced environment
  • Can multitask between phone calls and computer systems
  • Have strong attention to detail
  • Are dependable and self-motivated while working remotely
  • Want a stable career with opportunities to learn and grow

Required Qualifications
  • U.S. Citizenship (work sponsorship not available)
  • Two forms of valid identification (one must be a REAL ID-compliant or U.S. Passport)
  • Ability to obtain and maintain a VA government background investigation
  • Excellent customer service and communication skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Ability to ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. This may require staying beyond your scheduled shift when assigned to closing coverage and may result in overtime.

Preferred Qualifications
  • 1+ year of call center experience
  • Customer service experience
  • Experience in healthcare, insurance, government services, or related support environments
  • Experience handling a high volume of inbound calls

Working Environment
This is a fully remote position in a professional home office environment.
Associates will spend the majority of their day:
  • Using a computer and telephone headset
  • Navigating multiple software systems
  • Speaking with customers over the phone
  • Documenting information accurately and efficiently
Paid training and all required equipment will be provided.
Security and privacy training will also be provided to protect the confidentiality, integrity, and availability of PCS associates and customer information.
Make a Difference From Home
At PCS, you're not just answering calls - you're helping Veterans access important information and support while building a rewarding career with a company that values service, teamwork, and professional growth.
Apply today and join a team that's making a difference, one call at a time.
Equal Opportunity Employer
PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Fraud Prevention Notice
PCS will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to [email protected].

Apply