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Commission Inbound Call Center Jobs in Portage, IN

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Following the completion of training, you will handle a significant volume of inbound calls ... Experience in a call center setting is preferred * Proficient in phone communication and verbal ...

New

Call Center Senior Representative

Chicago, IL · On-site

$19.75 - $27.25/hr

We are currently seeking a Call Center Senior Representative to join our team in Chicago, Illinois ... Serve as the primary point of contact for customers seeking assistance via inbound telephone calls ...

Call Center Senior Representative

Chicago, IL · On-site

$19.75 - $27.25/hr

We are currently seeking a Call Center Senior Representative to join our team in Chicago, Illinois ... Serve as the primary point of contact for customers seeking assistance via inbound telephone calls ...

Call Center Senior Representative

Chicago, IL · On-site

$19.75 - $27.25/hr

We are currently seeking a Call Center Senior Representative to join our team in Chicago, Illinois ... Serve as the primary point of contact for customers seeking assistance via inbound telephone calls ...

Showing results 21-40

Commission Inbound Call Center information

See Portage, IN salary details

$11

$15

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Portage, IN is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $16.78 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Portage, IN? The most popular types of Inbound Call Center jobs in Portage, IN are:
What cities near Portage, IN are hiring for Commission Inbound Call Center jobs? Cities near Portage, IN with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in Portage, IN as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,073 per year, or $15.9 per hour.

Call Center/BDC Representative

River Oaks Honda

Merrillville, IN

$35K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

*$750 per week guaranteed for your first 30 days! Flexible Scheduling Options*

The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • $750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
  • Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
  • Fun, fast-paced, diverse work environment
  • Various shifts available with many flexible scheduling options
  • Medical, Dental, Vision Insurance,401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by via email, phone, and text
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management

Job Requirements:

  • Excellent computer skills required
  • Knowledgeable to call center environment – NO COLD CALLS!
  • Automotive experience helpful but not required
  • Able to communicate persuasively with customers to set appointments
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18+ years of age or older to comply with company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.