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Commission Inbound Call Center Jobs in Meriden, CT

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Commission Inbound Call Center information

See Meriden, CT salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for commission inbound call center in Meriden, CT is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $17.88 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Meriden, CT? The most popular types of Inbound Call Center jobs in Meriden, CT are:
What are popular job titles related to Commission Inbound Call Center jobs in Meriden, CT? For Commission Inbound Call Center jobs in Meriden, CT, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Meriden, CT look for? The top searched job categories for Commission Inbound Call Center jobs in Meriden, CT are:
What cities near Meriden, CT are hiring for Commission Inbound Call Center jobs? Cities near Meriden, CT with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Meriden, CT as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,333 per year, or $17 per hour.

Call Center -- Client Service Representative

Amicis Global

East Hartford, CT • On-site

$18 - $21/hr

Contractor

Re-posted 23 days ago

Job description

Title: CSR/Transaction Processor Associate II
Location: East Hartford, CT 06108
Pay: $21/hr 
Full-Time | Monday–Friday (8:30 AM – 5:00 PM)
Duration: 6+ Months
Position Overview:
We are seeking Transaction Processor Associate II professionals to support a high-volume administrative and processing environment in East Hartford, CT. This is a hybrid role that combines transaction processing, data entry, and light customer support.

In this role, you will work with programs that provide financial assistance (e.g., SNAP-related benefits), ensuring accurate processing of consumer information and maintaining high productivity and quality standards.

Key Responsibilities:
  • Process and submit denial letters and eligibility-related documentation accurately and in compliance with procedures
  • Perform data entry and screening of consumer information using multiple systems
  • Maintain high standards for productivity, accuracy, and quality (QAP)
  • Research, analyze, and update consumer records as needed
  • Communicate with clients via written and verbal channels
  • Provide support to the call center team during peak times (inbound inquiries)
  • Accurately document all interactions and updates
  • Ensure timely completion of tasks to meet contract deadlines
  • Adhere to attendance, compliance, and workplace policies
  • Contribute to a positive team environment and continuous improvement efforts
Required Qualifications:
  • High School Diploma or GED required
  • Must meet at least two of the following:
    • Associate's degree or higher
    • 6+ months of call center or customer-facing experience
    • Experience processing eligibility or transactional data
  • Typing speed of 40+ WPM
  • Strong attention to detail and accuracy
  • Ability to work in a fast-paced, structured environment
Key Skills & Competencies:
  • Strong data entry and multi-system navigation skills
  • Ability to prioritize tasks and meet production goals
  • Analytical thinking and problem-solving ability
  • Excellent communication and interpersonal skills
  • Ability to work independently after training
  • Flexibility and adaptability in a changing environment
  • Professionalism and reliability with strong attendance
Preferred Qualifications:
  • Experience in public assistance programs (SNAP, Medicaid, etc.)
  • Prior experience in high-volume processing or back-office operations
  • Customer service experience handling sensitive or escalated situations
Work Environment & Additional Details:
  • Hybrid/onsite work model in East Hartford, CT
  • Standard 40-hour workweek
  • Weekly time reporting
  • Background check and drug screening required