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Commission Inbound Call Center Jobs in Wethersfield, CT

EXL

Entry Level - Inbound Customer Care Reps

Hartford, CT · On-site

$19 - $24/hr

Financial Services Inbound Call Center Rep Location: Onsite, Hartford, CT Shifts: 8 hour shifts Monday - Friday with shifts varying between 8AM EST - 6PM EST Compensation and Benefits * Hourly rate ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Wethersfield, CT

Commission Inbound Call Center information

See Wethersfield, CT salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for commission inbound call center in Wethersfield, CT is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Wethersfield, CT?

The most popular types of Inbound Call Center jobs in Wethersfield, CT are:

What are popular job titles related to Commission Inbound Call Center jobs in Wethersfield, CT?

For Commission Inbound Call Center jobs in Wethersfield, CT, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Wethersfield, CT look for?

The top searched job categories for Commission Inbound Call Center jobs in Wethersfield, CT are:

What cities near Wethersfield, CT are hiring for Commission Inbound Call Center jobs?

Cities near Wethersfield, CT with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Wethersfield, CT as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,043 per year, or $17.3 per hour.

Inbound Call Center Reps - Financial Transfer Agent Dept.

iShare Inc

Hartford, CT • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Hiring on Behalf of a client -
Location: Onsite, Hartford, CT
Shifts:  8 hour shifts Monday - Friday with shifts varying between 8AM EST - 6PM EST
  • P4P: performance rated bonuses paid out on a quarterly basis
  • Annual PTO: 15 vacation days, 10 sick days, 2 floating holidays and 8 company holidays, volunteer time-off
  • Other PTO: Jury duty, bereavement leave, military leave etc. as applicable per State regulations.
  • Benefits: Elected benefits such Medical (along with subsidized gym memberships), dental, vision insurance, Legal, identify theft, critical illness, pet insurance offered at competitive premiums. Basic life Insurance, Short Term and Long term disability and employee assistance program including mental health support, online yoga access at NO COST to the employee. 
  • 401k match: up to 3% annually.

About the team:

The Transfer Agency is responsible for providing comprehensive client service and support to clients of a global custodian firm. This role involves resolving inquiries, offering guidance, executing instructions, solutions, and strategies while ensuring clients receive personalized and attentive service. The agent “Specialist” must possess strong communication skills, financial acumen, and a commitment to delivering exceptional service to high-net-worth individuals and families. 
The team is a client-service-driven organization whose talented and engaged team is dedicated to providing the most competitive services with the highest standards of ethics, and client service. 
Responsibilities
  • Process shareholder requests accurately and efficiently, including purchases, redemptions, exchanges, and account updates.
  • Assist clients in completing required documentation for account transactions and ensure compliance with regulatory requirements.
  • Investigate and resolve customer issues or discrepancies related to account transactions, shareholder records, and transfer agency processes.
  • Educate clients on transfer agency procedures, policies, and regulations to facilitate smooth transactions and ensure client understanding.
In this role, you’ll make an impact in the following ways:

  • Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
  • Deliver first class inbound client service (customer service) in every single contact as part of our Fund Services operations. 
  • Strong communication skills, both verbal and written, with the ability to convey complex information clearly and professionally.
  • Exceptional analytical and problem-solving skills and attention to detail, with the ability to analyze data and identify solutions to client inquiries and issues.
  • Superb willingness to resolve client’s issues or provide the best alternative solutions, resolving client friction points. 
  • Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. 
  • Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations 
Qualifications
To be successful in this role, we’re seeking the following:

  • At least 2 years previous customer service experience, preferably in the global financial services industry with exposure to treasury management 
  • Willing to work 100% onsite at our Hartford, CT office Monday - Friday 
  • Willing to work shifting schedules as needed by the business between 8AM EST - 6PM ES
  • Brokerage operations experience, Accounting / Finance / Economics / Investment Banking / Capital Markets, or relevant experience