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Commission Inbound Call Center Jobs in Jacksonville, FL

Select Portfolio Servicing, Inc.

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Call Center Representative

Jacksonville, FL · On-site

$17 - $19/hr

... inbound and outbound telephone discussions. The CCE's primary responsibility is to resolve customer inquiries and delinquency, communicate information including regulatory and mandatory topics, enter ...

AppleOne

Call Center Representative

Jacksonville, FL · On-site

$17.50/hr

You'll manage inbound and outbound communications regarding account inquiries, billing, and ... Experience: 1+ years of call center experience is required. Previous collections or financial ...

A-Line Staffing Solutions

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Bilingual Call Center Banking Specialist {170188}

Jacksonville, FL · On-site

$26/hr

Job Posting -- Bilingual Call Center Banking Specialist (Onsite) | Jacksonville, FL A-Line Staffing ... Inbound/outbound contact center experience (phone/chat/video) * Upselling/cross-selling or ...

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Commission Inbound Call Center information

See Jacksonville, FL salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for commission inbound call center in Jacksonville, FL is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $16.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Jacksonville, FL? The most popular types of Inbound Call Center jobs in Jacksonville, FL are:
What are popular job titles related to Commission Inbound Call Center jobs in Jacksonville, FL? For Commission Inbound Call Center jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Jacksonville, FL look for? The top searched job categories for Commission Inbound Call Center jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Commission Inbound Call Center jobs? Cities near Jacksonville, FL with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Call Center Representative

Smart Communications Collier Inc

Saint Marys, GA • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Call Center RepresentativeTHIS IS AN IN PERSON POSITION. NO REMOTE WORK.

Smart Communications’ call center reps must be passionate about providing the highest level of service through knowledge and empathy while positively impacting our customers.

As a Smart Communications’ call center rep, you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, and other services. In this role you will be the voice of the company. Through helpful interactions, you can make a difference in the lives of thousands of individuals and their loved ones.

Smart Communications will empower you to provide best in class service. As such, we support a positive promote-from-within culture and provide full-rate paid training to help move you to the next level in your career. Yes – we are looking for individuals with drive and ambition – those who desire a career and not just a job.

Job Description

Provide Smart Communications’ customers with an exceptional service experience.

Treat customers in a friendly and helpful manner and resolve their issues.

Answer inbound calls to assist customers with verifying information, open accounts, process customer bills or payments, schedule appointments, and research issues.

Keep records of customer interactions or transactions and record details of inquiries, comments, and actions taken.

Identify customers’ needs and thoroughly address them.

Communicate clearly, offer detailed answers while providing concise options or explanations.

Qualifications

Understand the need to rise above expectations and go that extra mile for customers.

Punctuality, performance, and positivity is a must.

Be resourceful and effective in delivering answers to challenging scenarios.

Must have previously worked in a call center environment.

Ability to learn quickly and retain information.

Have reliable transportation.

Effective communication skills.

Job Type: Full-time

Benefits:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
    • Ability to Commute:
  • Saint Marys, GA 31558 (Required)
    • Ability to Relocate:
  • Saint Marys, GA 31558: Relocate before starting work (Preferred)

    • Work Location: In person

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