ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Hamilton, ON

Arrow Workforce Solutions

Be Seen First

Bilingual Customer Service Representative (French)

Brampton, ON · On-site

CA$23.76/hr

Respond to inbound customer inquiries through phone, chat, and email while meeting service and ... Previous experience in a call centre, customer service, or contact centre environment. * Strong ...

New

Aspire Lifestyles

Be Seen First

Bilingual Customer Service Representative (English/French) - Remote

Ottawa, ON · Remote

CA$20 - CA$22/hr

In this role, you will respond to inbound requests through phone, email, and chat, providing ... · Call center or high-volume service experience preferred · Hospitality, travel, or loyalty ...

FCT

Representative, Customer Service

Oakville, ON

As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ... Minimum one year of customer service experience in a call center environment * Mortgage ...

FCT

Customer Service Representative

Oakville, ON · Hybrid

As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ... Minimum 3-5 years of experience in a call center environment and/or 3-5 years in a banking ...

Canon Careers

28317

Brampton, ON · Hybrid

Respond to inbound calls and emails related to client inquiries, issues and concerns in a courteous ... Customer service / call center experience * Bilingual (French & English) * Exceptional customer ...

City of Ottawa

Intraday Analyst

Ottawa, ON

CA$56K - CA$79K/yr

... inbound and outbound demand at a daily level and provide guidance on intraday patterns and share ... call centre and client service areas as the first point of contact for the citizens of Ottawa.

Canon Careers

29905

Brampton, ON · Hybrid

Base Salary plus Commission Reporting to the Manager of Customer Success and Lead Generation, you ... Screen inbound leads using Marketing Automation software from sources such as website and landing ...

previous page

Showing results 41-60

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Hamilton, ON

Commission Inbound Call Center information

See Hamilton, ON salary details

$8

$19

$44

How much do commission inbound call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for commission inbound call center in Hamilton, ON is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.85 and $19.86 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Hamilton, ON?

For Commission Inbound Call Center jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Hamilton, ON look for?

The top searched job categories for Commission Inbound Call Center jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Commission Inbound Call Center jobs?

Cities near Hamilton, ON with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Hamilton, ON as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,042 per year, or $19.7 per hour.

Bilingual Customer Service Representative (French)

Arrow Workforce Solutions

Brampton, ON • On-site

CA$23.76/hr

Full-time

Posted yesterday

New

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Bilingual Customer Service Representative (English/French)

Location: 18 Parkshore Drive, Brampton ON, L6T 5M1

Employment Type: Full-Time Contract (Minimum 3 Months with Potential for Permanent Hire)

Pay Rate: $23.76/hour


Schedule

Training Period (First 6 Weeks):

  • Monday to Friday | 9:00 AM – 5:00 PM
  • 100% onsite training required

After Training:

  • Monday to Friday | 11:00 AM – 7:00 PM
  • Hybrid schedule: 1 week onsite / 1 week work from home

Work From Home Requirements:

  • Reliable high-speed internet connection (minimum 50 Mbps upload speed).
  • Quiet and professional workspace.


Position Overview

We are seeking Bilingual Customer Service Representatives (English/French) to join a fast-paced customer support team in Brampton. As an Omni-channel Customer Service Advisor, you will provide exceptional customer support through multiple communication channels, including phone, chat, and email.

The successful candidate will assist customers with shipment inquiries, provide timely updates, resolve service issues, and ensure a positive customer experience through strong communication, problem-solving, and multitasking skills.


Key Responsibilities

  • Respond to inbound customer inquiries through phone, chat, and email while meeting service and quality targets.
  • Manage multiple customer interactions simultaneously, including handling up to three chats at once.
  • Provide accurate shipment information, including tracking updates, delivery status, address changes, and proof of delivery requests.
  • Investigate customer concerns and coordinate with internal departments to resolve issues efficiently.
  • Schedule pickup requests using internal systems and provide accurate pricing information when required.
  • Maintain ownership of customer inquiries by providing regular updates and ensuring timely resolution.
  • Handle challenging customer situations professionally by demonstrating empathy, patience, and effective problem-solving skills.
  • Identify opportunities for additional services and support sales lead generation initiatives.
  • Follow established customer service processes, quality standards, and performance metrics.
  • Maintain accurate documentation of customer interactions and resolutions.


Qualifications & Requirements

  • Fluently bilingual in English and French (spoken and written).
  • Previous experience in a call centre, customer service, or contact centre environment.
  • Strong communication skills with excellent telephone etiquette.
  • Ability to manage multiple tasks and conversations in a fast-paced environment.
  • Strong problem-solving and decision-making skills.
  • Ability to handle difficult customer interactions professionally.
  • Excellent written communication, grammar, and attention to detail.
  • Strong team player with a positive attitude and high energy level.
  • Ability to work independently and meet performance targets.
  • Knowledge of Canadian geography is an asset.


Technical Requirements

  • Comfortable using Windows-based computer systems and Microsoft Office applications (Word/Excel).
  • Strong computer literacy and ability to navigate multiple systems simultaneously.
  • Ability to successfully complete an eSkills assessment, including:
  • Typing speed assessment (minimum 38 WPM with 90% accuracy).
  • Written communication and grammar assessment.
  • Multitasking and system navigation simulation.


Additional Requirements

  • Candidates must successfully complete:
  • Interview process.
  • eSkills assessment.
  • Criminal background check for all countries lived in during the past 5 years.
  • Additional employment screening requirements.