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Commission Inbound Call Center Jobs in Delaware, OH

Call Center Representative

Columbus, OH

$15.50 - $19.25/hr

Answer inbound customer calls promptly and professionally. * Provide accurate information about ... Proficiency with call center software and CRM systems. Additional Information * Competitive salary ...

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Answer inbound customer calls promptly and professionally. * Provide accurate information about ... Proficiency with call center software and CRM systems. Additional Information * Competitive salary ...

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Answer inbound calls promptly and professionally, providing clear and accurate information to ... Previous experience in a call center, customer service, or related field is preferred. * Ability to ...

New

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Answer inbound calls promptly and professionally, providing clear and accurate information to ... Previous experience in a call center, customer service, or related field is preferred. * Ability to ...

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include ... Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ...

Customer Service Representatives are vital to our mission, taking inbound calls and providing ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...

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Commission Inbound Call Center information

See Delaware, OH salary details

$12

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for commission inbound call center in Delaware, OH is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $17.36 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Delaware, OH?

The most popular types of Inbound Call Center jobs in Delaware, OH are:

What are popular job titles related to Commission Inbound Call Center jobs in Delaware, OH?

For Commission Inbound Call Center jobs in Delaware, OH, the most frequently searched job titles are:

What cities near Delaware, OH are hiring for Commission Inbound Call Center jobs?

Cities near Delaware, OH with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Delaware, OH as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,218 per year, or $16.5 per hour.

Call Center Representive

Remedy Intelligent Staffing

Columbus, OH

$15.50 - $19.25/hr

Full-time

Posted yesterday

New


Job description

The Call Center Representative serves as the first point of contact for Westinghouse customers, providing exceptional service and support. This role involves handling inbound and outbound calls, resolving customer inquiries, processing service requests, and ensuring a positive customer experience.

Key Responsibilities

  • Answer inbound customer calls in a professional and courteous manner.
  • Demonstrate extreme patience and excellent customer service
  • Ability to de-escalate situations
  • Assist customers with product information, troubleshooting, warranty claims, and service requests.
  • Document customer interactions accurately in the customer management system.
  • Follow up with customers regarding open cases and resolutions.
  • Escalate complex issues to the appropriate department when necessary.
  • Meet quality assurance, productivity, and customer satisfaction goals.
  • Maintain knowledge of Westinghouse products, policies, and procedures.
  • Handle customer concerns and complaints with patience and professionalism.

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