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Commission Inbound Call Center Jobs in Nevada (NOW HIRING)

CreditOne

Workforce Analyst II - S2

Las Vegas, NV · On-site

Position Requirements * 1 year of workforce management experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred. * Knowledge/proven experience driving call center metrics ...

Credit One Bank

Workforce Analyst II - S2

Las Vegas, NV · On-site

Position Requirements * 1 year of workforce management experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred. * Knowledge/proven experience driving call center metrics ...

Credit One Bank

Workforce Analyst II - S2

Las Vegas, NV · On-site

Position Requirements * 1 year of workforce management experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred. * Knowledge/proven experience driving call center metrics ...

Credit One Bank

Workforce Analyst II - S2

Las Vegas, NV · On-site

Position Requirements * 1 year of workforce management experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred. * Knowledge/proven experience driving call center metrics ...

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Commission Inbound Call Center information

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$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for commission inbound call center in Nevada is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.61 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Nevada?

The most popular types of Inbound Call Center jobs in Nevada are:

What are popular job titles related to Commission Inbound Call Center jobs in Nevada?

For Commission Inbound Call Center jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Nevada look for?

The top searched job categories for Commission Inbound Call Center jobs in Nevada are:

What cities in Nevada are hiring for Commission Inbound Call Center jobs?

Cities in Nevada with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Call Center/Referral Specialist

ORTHOPAEDIC INSTITUTE OF HENDERSON L L P

Henderson, NV • On-site

$17 - $20/hr

Full-time

Posted 15 days ago

Job description

About the Role

Orthopaedic Institute of Henderson (OIH) is seeking a reliable and organized Call Center/Referral Specialist to support patient care coordination and our clinical team.

This position manages inbound and outbound calls, schedules appointments, processes referrals and medical records, verifies insurance eligibility, and delivers excellent customer service—all while maintaining accuracy, confidentiality, and a positive patient experience.

Key Responsibilities

Call Management & Scheduling

• Answer calls promptly and professionally; handle outbound scheduling, confirmations, and follow-ups

• Schedule, reschedule, and cancel appointments accurately based on physician availability

• Provide appointment reminders and pre-appointment instructions

• Monitor voicemails, document messages, and complete timely follow-up

Referral & Insurance Processing

• Receive, verify, and enter referrals into the EHR

• Coordinate with the medical team for timely referral processing

• Verify insurance eligibility and coverage prior to appointments

• Confirm co-pays, authorizations, and benefits; communicate issues to patients

• Update insurance and eligibility information in patient records

Medical Records & Billing Support

• Process medical record requests in full HIPAA compliance

• Retrieve and fulfill records for patients, insurers, and third parties

• Contact patients regarding outstanding balances professionally and courteously

Patient Communication & Coordination

• Provide clear information on office policies, procedures, and services

• Assist patients with insurance benefits and potential out-of-pocket costs

• Maintain accurate demographic, appointment, referral, and insurance data in the EHR

• Collaborate with physicians, medical assistants, and administrative staff

• Support front desk operations as needed

Qualifications

• High school diploma or equivalent required; medical office training preferred

• Prior medical office, call center, or referral experience strongly preferred

• Strong verbal and written communication skills with a professional, empathetic phone manner

• Familiarity with EHR systems and insurance portals preferred • Knowledge of HIPAA and commitment to patient confidentiality

• Excellent organization, attention to detail, and ability to multitask

• Proficiency with Microsoft Office and ability to learn new systems quickly

What We Offer

• Competitive hourly wage based on experience

• Supportive team environment in a growing orthopedic practice

• Opportunity to build skills in referrals, insurance, and patient coordination

• Consistent weekday schedule

Orthopaedic Institute of Henderson is an equal opportunity employer.