ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Kentucky (NOW HIRING)

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project-Based (May-January) with potential for long-term employment * Schedule: 8 hour shift between the hours ...

CWI

Call Center Inbound Sales Agent

Bowling Green, KY · On-site

$45K - $65K/yr

... CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam membership ... This is a commission-based role with uncapped commissions. In addition to competitive pay, we offer ...

next page

Showing results 1-20

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Kentucky

Commission Inbound Call Center information

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Kentucky?

For Commission Inbound Call Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Kentucky look for?

The top searched job categories for Commission Inbound Call Center jobs in Kentucky are:

What cities in Kentucky are hiring for Commission Inbound Call Center jobs?

Cities in Kentucky with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Call Center Representative

Malone

Jeffersontown, KY • On-site

$19/hr

Other

Retirement

Posted 24 days ago

Job description

To Apply for this Job Click Here
Job ID: 871114
Malone Workforce Solutions is hiring an Inbound Call Center Representative for a client located off Blankenbaker Parkway in Louisville, KY.
Inbound Call Center Representative Highlights:
  • Pay: $19.00 per hour
  • Employment Type: Project-Based (May-January) with potential for long-term employment
  • Schedule: 8 hour shift between the hours of 8:00am-8:30pm, Monday-Friday
  • Location: Louisville, KY (Blankenbaker Parkway area)
  • Hybrid Opportunity -
Inbound Call Center Representative Job Responsibilities:
  • Answer inbound calls regarding retirement and benefits plans
  • Provide accurate information and assist customers with inquiries
  • Deliver exceptional customer service and effective problem resolution
  • Utilize computer systems to document and track customer interactions
  • Maintain professionalism and confidentiality when handling sensitive information
Inbound Call Center Representative Job Qualifications:
  • Must be willing to submit to background check and employment verification
  • Previous customer service experience preferred but not required
  • Previous call center experience preferred but not required

Malone Workforce Solutions is an Equal Opportunity Employer.
#lr1
2000050
To Apply for this Job Click Here
No tags.

Apply