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Commission Field Service Engineer Jobs in Utah (NOW HIRING)

Amat

Customer Engineer

Lehi, UT · On-site

$37 - $51.20/hr

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

Applied Materials

Customer Engineer

Lehi, UT · On-site

$37 - $51.20/hr

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

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Commission Field Service Engineer information

What does a commission field service engineer do?

A Commission Field Service Engineer is responsible for installing, testing, and commissioning new equipment and systems at client sites. They ensure that machinery or technology operates according to specifications and resolve any technical issues that arise during the commissioning process. Their work often involves collaborating with engineering teams, providing onsite technical support, and training client personnel on system operation and maintenance. This role requires strong problem-solving skills, a solid understanding of engineering principles, and the ability to travel frequently to customer locations.

What are some common challenges commission field service engineers face when working on client sites?

Commission Field Service Engineers often encounter unique challenges when working on client sites, such as adapting quickly to different equipment setups, troubleshooting unforeseen technical issues, and meeting tight project deadlines. They must also communicate effectively with both clients and their own engineering teams to ensure smooth commissioning processes. Flexibility and strong problem-solving skills are essential, as each site may present new technologies and operational procedures that require rapid learning and adaptation.

What are the key skills and qualifications needed to thrive as a commission field service engineer, and why are they important?

To thrive as a Commission Field Service Engineer, you need a solid background in electrical or mechanical engineering, hands-on troubleshooting experience, and often a relevant engineering degree or technical certification. Familiarity with PLC programming, industrial automation systems, and diagnostic software is typically required. Excellent problem-solving abilities, clear communication, and strong customer service skills set top performers apart. These skills and qualities are crucial for ensuring efficient system installations, troubleshooting, and customer satisfaction in diverse industrial environments.

What is the difference between Commission Field Service Engineer vs Service Technician?

AspectCommission Field Service EngineerService Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, specialized training
Work EnvironmentOn-site commissioning, installation sitesMaintenance, repair at client locations or workshops
Industry UsageManufacturing, industrial equipment, complex systemsElectronics, appliances, machinery
Primary FocusSystem setup, testing, commissioningRepairs, troubleshooting, routine maintenance

The main difference is that Commission Field Service Engineers focus on installing and commissioning new equipment, ensuring systems operate correctly from the start. Service Technicians primarily handle ongoing maintenance and repairs. Both roles require technical skills, but their responsibilities and work phases differ.

How much do Commission Field Service Engineers make?

Commission Field Service Engineers typically earn between $50,000 and $80,000 annually, depending on experience, certifications, and location. They often work with specialized equipment and may receive overtime or performance-based bonuses.

What are the most commonly searched types of Field Service Engineer jobs in Utah?

The most popular types of Field Service Engineer jobs in Utah are:

Commission Field Service Engineer jobs near you

Field Service Engineer - Salt Lake City UT

Hologic

Salt Lake City, UT • On-site

$64K - $100K/yr

Full-time

Re-posted 2 days ago

Hologic rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

180th of 494 rated machine equipment manufacturers

Job description


At Hologic, a leader in women's health innovation, we empower people to live healthier lives every day.
Our engineering teams are the driving force behind our business, constantly challenging and innovating our processes. From our field service engineers who minimize customer downtime, to our manufacturing engineers who ensure optimal performance of our laboratories and equipment, we strive for excellence.
Our Field Service Engineers are crucial in delivering top-notch customer service, expertly repairing and maintaining our products on-site.
We are growing and are thrilled to be recruiting in the Salt Lake City, UT area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
Summary of Duties and Responsibilities
  • Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
  • Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.
  • Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
  • Assist other Field Engineers as necessary.
  • Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
  • Complete and submit all required paperwork on time and accurately.
  • Train customers on the basic operation and use of Hologic products.
  • Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.
  • Provide support at conventions, trade shows and customer trials.
  • Provide pre and post-sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.
  • Manage inventory, keep accurate records, and return unused and failed parts promptly.
  • Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.
  • Manage the assigned territory in an organized fashion.
  • Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.
  • Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
  • Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.

Qualifications
  • Must be a self-starter, able to travel and work independently with minimal supervision.
  • Must be capable of multi-tasking, setting priorities and scheduling work activities.
  • Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
  • Willing to work flexible hours and overtime on short notice.
  • Position requires the ability to be "on call" after normal working hours.
  • Depending on location, position may require frequent overnight travel.
  • Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.
  • High degree of mechanical aptitude.
  • Excellent communications skills, both written and verbal are required

Education
  • Associate's degree or equivalent in electronics, computer science or related technical discipline is required.

Experience
  • 2-4 years' experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable.

Specialized Knowledge
  • Strong computer literacy. Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.

The annualized base salary range for this role is $64,000 to $100,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third-Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
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