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Retail District Manager - New York - Full-Time

Pay: $85,000 per year

Overview

Join one of the fastest-growing telecommunications companies in the country! We're currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations.

This role offers a competitive base salary plus commission potential with a clear path to career advancement through industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states-and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network.

Who We're Looking For

We're seeking experienced multi-unit retail leaders-ideally with a background in wireless, cable, or consumer electronics-who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you'll act as the primary liaison between corporate leadership and the field-ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards.

Key Responsibilities

Sales Leadership & Strategy

Oversee the sales and operational performance of multiple retail locations within an assigned district.

Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.

Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.

Team Development & Coaching

Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.

Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.

Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs.

Operational Excellence

Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards.

Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.

Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives.

Customer Experience

Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores.

Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed.

Qualifications

Bachelor's degree in business or related field (or equivalent professional experience).

5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics.

Demonstrated achievement in boosting sales growth and managing high-performing teams effectively.

Strong communication, analytical, and problem-solving skills.

Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools.

Familiarity with wireless/telecom industry terminology.

Ability to work a flexible schedule including weekends and holidays. Willingness to travel throughout the market; valid driver's license required if operating company or fleet vehicles.

Perks & Benefits

Competitive base salary + uncapped commission

Medical, Dental, Vision, 401(k)

Paid training and onboarding

Vacation, Sick, and Personal Time Off

Employee growth & rewards programs, including:

o Milestone Recognition Program

o Annual Winners Circle all-expenses-paid trip for top performers

Ask your interviewer for more details about these exclusive employee-focused programs!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person