Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Quick apply
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Quick apply
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Syracuse, NY · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and ... customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
$16.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Answer inquiries by phone, email, and internet response. * Perform other duties as needed or assigned by supervisor. * Other duties may be assigned. Qualifications you'll bring as a Customer Service ...
$16.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Answer inquiries by phone, email, and internet response. * Perform other duties as needed or assigned by supervisor. * Other duties may be assigned. Qualifications you'll bring as a Customer Service ...
Syracuse, NY · On-site
$16.75 - $21.75/hr
Provide exceptional customer service by responding to inquiries via phone or email promptly and courteously Qualifications : * 2+ years of administrative experience in a customer-focused organization
Syracuse, NY · On-site
$16.75 - $21.75/hr
Provide exceptional customer service by responding to inquiries via phone or email promptly and courteously Qualifications : * 2+ years of administrative experience in a customer-focused organization
Syracuse, NY · On-site
$16.75 - $21.75/hr
Provide exceptional customer service by responding to inquiries via phone or email promptly and courteously Qualifications : * 2+ years of administrative experience in a customer-focused organization
Syracuse, NY · On-site
$16.75 - $21.75/hr
Provide exceptional customer service by responding to inquiries via phone or email promptly and courteously Qualifications : * 2+ years of administrative experience in a customer-focused organization
Syracuse, NY · On-site
$22.46/hr
Medical
Dental
Life
Retirement
PTO
... response to customer issues and concerns. Due to the essential nature of the services we provide ... Must remain up to date with all verbal and written communications including using email and ...
Syracuse, NY · On-site
$22.46/hr
Medical
Dental
Life
Retirement
PTO
... response to customer issues and concerns. Due to the essential nature of the services we provide ... Must remain up to date with all verbal and written communications including using email and ...
$22.46/hr
Medical
Dental
Life
Retirement
PTO
... response to customer issues and concerns. Due to the essential nature of the services we provide ... Must remain up to date with all verbal and written communications including using email and ...
$22.46/hr
Medical
Dental
Life
Retirement
PTO
... response to customer issues and concerns. Due to the essential nature of the services we provide ... Must remain up to date with all verbal and written communications including using email and ...
Syracuse, NY · On-site
$22.46/hr
Medical
Dental
Life
Retirement
PTO
... response to customer issues and concerns. Due to the essential nature of the services we provide ... Must remain up to date with all verbal and written communications including using email and ...
Syracuse, NY · On-site
$22.46/hr
Medical
Dental
Life
Retirement
PTO
... response to customer issues and concerns. Due to the essential nature of the services we provide ... Must remain up to date with all verbal and written communications including using email and ...
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. · Maintain open lines of communications with ...
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. · Maintain open lines of communications with ...
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. · Maintain open lines of communications with ...
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. · Maintain open lines of communications with ...
North Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...
North Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...
Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...
Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...
Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...
Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...
Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... Promptly responds to email requests to secure the opportunity. Maintain open lines of ...
Syracuse, NY · On-site
$15 - $25/hr
PTO
Do you focus on customer service? Then keep reading How about growing your skills and income at a ... Promptly responds to email requests to secure the opportunity. Maintain open lines of ...
$8.67 - $10.03
2% of jobs
$10.03 - $11.39
4% of jobs
$11.39 - $12.76
11% of jobs
$13.51 is the 25th percentile. Wages below this are outliers.
$12.76 - $14.12
15% of jobs
The median wage is $15.38 / hr.
$14.12 - $15.49
20% of jobs
$15.49 - $16.85
15% of jobs
$17.79 is the 75th percentile. Wages above this are outliers.
$16.85 - $18.21
13% of jobs
$18.21 - $19.58
7% of jobs
$19.58 - $20.94
6% of jobs
$20.94 - $22.31
4% of jobs
$22.31 - $23.67
3% of jobs
$8
$16
$23
| Aspect | Commission Customer Service Email Response | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; communication skills | High school diploma or higher; communication and problem-solving skills |
| Work Environment | Office or remote; email-based communication | Office or remote; multi-channel support including email, chat, phone |
| Industry Usage | Sales, commission-based companies, retail | Various industries including tech, retail, services |
| Primary Focus | Responding to customer emails regarding commissions and sales inquiries | Assisting customers with product issues, inquiries, and support |
While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.
The most popular types of Customer Service Email Response jobs in Fulton, NY are:
For Commission Customer Service Email Response jobs in Fulton, NY, the most frequently searched job titles are:
The top searched job categories for Commission Customer Service Email Response jobs in Fulton, NY are:
Cities near Fulton, NY with the most Commission Customer Service Email Response job openings:
$22/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 23 days ago
Customer Service Representative
Department: Customer Service - NY
Location: Syracuse, NY
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3760376&source=3760376-CJB-0)
Location
This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY.
About Rapid Response
Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences, and businesses. Whether it-s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!
Salary Range:
$22.00 per hour
Second Shift, Third Shift, & Weekend Shift Differentials
Full-time: $500 hiring bonus after 6 months of employment!
Part-time: $250 hiring bonus after 6 months of employment!
What You-ll Do:
Be the first line of defense - Monitor security systems, fire alarms, and many different types of emergency signals from residential and commercial properties across North America
Act fast - Verify alarm events and contact appropriate emergency services, clients, or responders within seconds.
Stay cool under pressure - Assess complex situations quickly and remain calm during high priority situations.
Keep accurate records - Document alarm activity, calls, and actions taken with precision and professionalism.
Support the team - Work independently and collaboratively in a state-of-the-art call center facility to ensure coverage and maintain high service level goals.
Versatile - Prepared and ready to handle inbound and outbound calls and alarms
Be adaptable - Answer inbound phone calls pertaining to alarm events and account information from customers, authorities, and responding parties.
Who You Are:
Cool-headed and calm - You-re the person others turn to in a crisis.
Detail- oriented - You notice what others miss.
Tech-savvy - You-re comfortable navigating computer systems and multi-tasking
Reliable - You show up, stay alert, and handle your shift like a professional
Great communicator - You can deliver critical information clearly and quickly, both verbally and in documentation.
Qualifications You-ll Need:
Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service
Must successfully complete and pass the RRMS New Hire Operations Training Course.
Proficient and above average computer knowledge and skills
Excellent written and verbal communication skills
Successfully clear drug screen and background check to meet industry and security licensing requirements
Ability to be licensed in all required areas as defined by RRMS
Required to complete the steps necessary to achieve a Department of Defense Secret Clearance.
What awaits you at Rapid Response
Paid new hire training
Shift flexibility (night owls and weekend warriors welcome)
Annual salary increases and performance bonuses
Medical, Dental, Vision, and 401k
Additional compensation for special skills, particularly: bilingual in Spanish
Paid Vacation and Sick Time
Wellness Program + Wellness DAYS OFF
Internal advancement opportunities
The opportunity to make an impact on communities across the country every day
Join Our Team
If you are still reading this, then this IS the position for you. Every alarm has a story, and every second matters. Be the steady voice on the other end. Become an Alarm Monitoring Specialist at Rapid Response Monitoring call center and start your next career today!
Additional Information
Rapid Response offers competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.
INDRR3
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3760376&source=3760376-CJB-0)
