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Commission Customer Service Email Response Jobs in Addison, IL

RENSA FILTRATION INC

Customer Service

Elk Grove Village, IL · On-site

$18 - $22/hr

Customer Service Supervisor Department: Customer Service FLSA: Non-Exempt Page Break Who is Rensa ... Serve as frontline representative to Rensa Filtration customers, handling inbound calls, emails and ...

Torque Parts LLC

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Customer Service Representative

Streamwood, IL · On-site

$18 - $20/hr

Communicate with customers by phone and email * Coordinate with other departments to ensure ... Excellent customer service and communication skills * Comfortable communicating with customers by ...

Automatic Swiss Corp.

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Customer Service Representative

Addison, IL · On-site

$19 - $21/hr

The Customer Service Representative will be a vital member of a small team, primarily handling order inquiries via phone and email during standard business hours. This role focuses on delivering ...

New

Automatic Swiss Corp.

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Customer Service Representative

Addison, IL · On-site

$19 - $21/hr

The Customer Service Representative will be a vital member of a small team, primarily handling order inquiries via phone and email during standard business hours. This role focuses on delivering ...

New

NVA

Customer Service Representative

Wheaton, IL · On-site

$16/hr

Bonus pay * Commission pay Experience: * Customer Service: 1 year (Required) Work Location: In ... emails ending in @nva.com - We may also contact you via text message from an identified NVA ...

Wabtec

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

... email, EDI, and customer portals, upon order validation utilizing VBI's Oracle system towards ... response to customer service requests for order changes, including the maintenance of order ...

Wabtec

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

... email, EDI, and customer portals, upon order validation utilizing VBI's Oracle system towards ... response to customer service requests for order changes, including the maintenance of order ...

Wabtec

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

... email, EDI, and customer portals, upon order validation utilizing VBI's Oracle system towards ... Initiate required action for response to customer service requests for order changes, including the ...

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Addison, IL

Commission Customer Service Email Response information

See Addison, IL salary details

$9

$18

$26

How much do commission customer service email response jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for commission customer service email response in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

Does a commission customer service email response get paid by commission?

Commission customer service email response roles typically do not pay by commission; instead, they usually offer a fixed salary or hourly wage. Compensation may include bonuses or incentives based on performance, but the primary pay structure is not commission-based. Skills in communication and customer relationship management are important in this role.

How do you respond to a customer service email?

A Commission Customer Service Email Response involves acknowledging the customer's concern promptly, providing clear and concise information, and offering solutions or next steps. Using a professional tone and ensuring accuracy helps maintain customer trust and satisfaction; familiarity with email management tools can improve response efficiency.

What are the most commonly searched types of Customer Service Email Response jobs in Addison, IL?

The most popular types of Customer Service Email Response jobs in Addison, IL are:

What are popular job titles related to Commission Customer Service Email Response jobs in Addison, IL?

For Commission Customer Service Email Response jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Commission Customer Service Email Response jobs in Addison, IL look for?

The top searched job categories for Commission Customer Service Email Response jobs in Addison, IL are:

What cities near Addison, IL are hiring for Commission Customer Service Email Response jobs?

Cities near Addison, IL with the most Commission Customer Service Email Response job openings:

Commission Customer Service Email Response jobs near you

Automotive Customer Service Representative

TASCA AUTOMOTIVE GROUP, Inc.

Arlington Heights, IL • On-site

$40K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Answer incoming customer phone calls and respond promptly and professionally to customer inquiries.

  • Communicate with customers by phone, text, and email, and make outbound follow-up calls to build rapport and establish relationships.

  • Schedule, confirm, and follow up on customer appointments for sales or service, and maintain accurate customer information in the CRM.

Job description

Description
Arlington Heights Ford is looking for friendly, motivated and customer-focused individuals to join our Business Development Center (BDC) supporting both our Sales and Service departments.
No automotive experience is required. We will train the right person.
If you're great on the phone, enjoy talking with people, communicate well by text and email, and genuinely enjoy helping customers, you may already have the skills we're looking for.
Our Automotive Customer Service Representatives are often the first point of contact for our customers.
Depending on your experience, strengths and interests, you may work with customers who are shopping for a new or pre-owned vehicle, customers scheduling service and maintenance, or a combination of customer-support responsibilities.
You don't have to know which area of the dealership is right for you before you apply.
We're looking for great people. We'll get to know your strengths and determine where you may have the best opportunity to succeed.
Bring us your personality, work ethic and drive. We'll teach you the automotive business.
Your Experience May Be a Great Fit - Even If You've Never Worked at a Dealership
This position uses skills found in many different customer-facing careers, including:
  • Customer service
  • Customer care
  • Inbound and outbound phone calls
  • Call center communication
  • Inside sales
  • Internet lead response
  • Appointment setting and scheduling
  • Customer follow-up
  • Lead management
  • Customer relationship management
  • Phone, text and email communication
  • CRM and customer database management

If you've been successful in customer service, retail, hospitality, restaurants, call centers, wireless or cellular sales, inside sales, appointment scheduling, banking, insurance, medical or dental scheduling, reception, office customer service or another customer-facing position, we'd like to hear from you.
What You'll Do
Depending on whether your role supports our Sales team, Service team or both, responsibilities may include:
  • Answer incoming customer phone calls
  • Respond promptly and professionally to customer inquiries
  • Communicate with customers by phone, text and email
  • Make outbound customer follow-up calls
  • Build rapport and establish relationships with customers
  • Schedule and confirm customer appointments
  • Follow up with customers regarding upcoming or missed appointments
  • Maintain accurate customer information and communication history in our CRM
  • Work closely with dealership departments to create a seamless customer experience
  • Follow established customer-contact processes and communication standards
  • Meet individual and department performance objectives
  • Represent Arlington Heights Ford professionally in every customer interaction

Sales Customer Support May Include:
  • Responding to internet leads and online vehicle inquiries
  • Answering questions from customers interested in new and pre-owned vehicles
  • Following up with prospective vehicle buyers
  • Scheduling showroom appointments
  • Confirming sales appointments
  • Re-engaging previous customers and unsold prospects
  • Helping customers begin the vehicle-shopping process

Service Customer Support May Include:
  • Answering incoming service-related calls
  • Scheduling maintenance and repair appointments
  • Assisting customers with basic service scheduling questions
  • Making outbound calls to customers regarding service opportunities
  • Following up with customers regarding recommended or upcoming maintenance
  • Confirming service appointments
  • Helping customers connect with the appropriate service team member when necessary
  • Supporting customer retention and service follow-up efforts

Benefits
  • 401(k)
  • 401(k) matching
  • Dental Insurance: EE, EC, ES & Fam
  • Vision Insurance: EE, EC, ES & Fam
  • Health Insurance: EE, EC, ES & Fam
  • Group Life and AD&D Insurance
  • Disability Insurance: Long-term and Short-term
  • Critical Illness Insurance
  • Accident Insurance
  • Paid Time Off
  • Ongoing Professional Development
  • Career Advancement Opportunities
  • Employee Vehicle Purchase Opportunities

We are open to both full-time and part-time candidates.
Whether you're looking to begin a new career, make a career change, return to the workforce or find a part-time opportunity where your communication and customer-service skills can make a difference, we encourage you to apply.
Specific hours and scheduling will be discussed during the interview process based on dealership needs, position and candidate availability.
Training & Development
We'll teach you the automotive business.
New team members receive hands-on training and ongoing coaching designed to help them learn:
  • Professional customer communication
  • Phone handling techniques
  • Appointment-setting and scheduling techniques
  • Internet and digital customer communication
  • Customer follow-up
  • CRM and customer-management systems
  • Basic automotive terminology
  • Dealership processes
  • Customer service standards
  • Sales or Service processes applicable to their position

You'll work alongside experienced automotive professionals who understand what it takes to provide an outstanding customer experience and develop long-term customer relationships.
Whether this is your first automotive position or you already have dealership experience, our goal is to provide the tools, coaching and support necessary for you to succeed.
Compensation
Full-Time Annual Earning Potential: $40,000-$75,000
Compensation may include base pay plus performance-based incentive opportunities depending on position.
Actual earnings will vary based on position, hours worked, individual performance, achievement of applicable performance objectives and compensation-plan terms.
Part-time compensation will vary based on hours worked, position and performance.
Specific compensation details for the position being considered will be discussed during the interview process.
Requirements
Requirements:
Who We're Looking For
We aren't simply looking for people who already know the automotive business.
We're looking for people with potential.
Automotive experience is welcome, but it is NOT required.
  • Friendly, upbeat and professional
  • Comfortable speaking with customers on the phone
  • A strong verbal and written communicator
  • Comfortable communicating by phone, text and email
  • Patient and genuinely enjoy helping people
  • Organized and able to manage multiple customer conversations
  • Dependable and punctual
  • Customer-focused and relationship-oriented
  • Goal-oriented and motivated
  • Coachable and willing to learn
  • Comfortable working with computers and customer-management systems
  • Able to work independently and as part of a team
  • Motivated by both customer satisfaction and performance
  • Preferred CDK experience but will train right candidate
  • Must have a valid driver's license
  • Must be authorized to work in the USA
  • Must pass pre-employment screenings and background checks

Apply