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Commission Customer Service Email Response Jobs in Addison, IL

Joint Commission

CSR Consultant

Oakbrook Terrace, IL · On-site +1

$101K - $115K/yr

Collaborates with Joint Commission Resources (JCR) Central Office staff (based in Oak Brook, IL ... Responds to customer phone and e-mail inquiries regarding standards compliance, survey process ...

Joint Commission

CSR Consultant

Oakbrook Terrace, IL · On-site

$101K - $115K/yr

Collaborates with Joint Commission Resources (JCR) Central Office staff (based in Oak Brook, IL ... Responds to customer phone and e-mail inquiries regarding standards compliance, survey process ...

The Joint Commission

CSR Consultant

Villa Park, IL · On-site

$16 - $21.50/hr

Collaborates with Joint Commission Resources (JCR) Central Office staff (based in Oak Brook, IL ... Responds to customer phone and e-mail inquiries regarding standards compliance, survey process ...

TEKsystems

High Level Email Support CSR

Barrington, IL · Hybrid

$22 - $25/hr

Communication Environment This is a high-volume customer service role requiring strong organizational and communication skills. Typical workload includes: * Approximately 100 emails per day

Bernina of America

Be Seen First

Customer Service Representative

Aurora, IL · On-site

$22/hr

Achieve a minimum of 40-60 customer contacts inbound/outbound via calls and emails per day. * Look ... Identify, research and respond to customer issues in accordance with department response standards.

APEC Water Systems

Customer Service Lead

Rosemont, IL · On-site

... email, chat, marketplace, social, and digital channels. This role helps ensure a consistent, high ... Operations & Performance Monitor service queues, response times, resolution times, backlog, and ...

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Serving as the primary point of contact for ecommerce customers, this person will be responsible for assisting shoppers on all offered service channels including but not limited to email, live chat ...

AltaStaff

Customer Service Representative

Chicago, IL · On-site

$20 - $21/hr

Chicago, IL 60606 Pay Rate: $20-21/hour (based on experience) Commission of 0.5% Interested ... Web-based applications, Email, Microsoft Word. #INDLP AltaStaff is an Equal Employment Opportunity ...

Insureon

Customer Service Representative

Chicago, IL · On-site

$50K/yr

Ability to communicate effectively with others via the phone and email * Experience with multi ... In addition, eligible annual bonuses, equity and commissions may be available for some positions.

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Addison, IL

Commission Customer Service Email Response information

See Addison, IL salary details

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How much do commission customer service email response jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for commission customer service email response in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

How do you respond to a commission customer service email?

A Commission Customer Service email should be responded to promptly and professionally, addressing the customer's concerns clearly and politely. Include relevant order details, provide solutions or next steps, and maintain a courteous tone throughout the communication. Using templates or canned responses can help ensure consistency and efficiency in handling inquiries.

What are the most commonly searched types of Customer Service Email Response jobs in Addison, IL?

The most popular types of Customer Service Email Response jobs in Addison, IL are:

What are popular job titles related to Commission Customer Service Email Response jobs in Addison, IL?

For Commission Customer Service Email Response jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Commission Customer Service Email Response jobs in Addison, IL look for?

The top searched job categories for Commission Customer Service Email Response jobs in Addison, IL are:

What cities near Addison, IL are hiring for Commission Customer Service Email Response jobs?

Cities near Addison, IL with the most Commission Customer Service Email Response job openings:

Commission Customer Service Email Response jobs near you

CSR Consultant

Joint Commission

Oakbrook Terrace, IL • On-site, Remote

$101K - $115K/yr

Other

Re-posted 16 days ago

Job description

Overview
JCR/CSR is currently hiring for Ohio. Candidates should reside within or have reasonable proximity to their designated region.
GENERAL SUMMARY Provides on-site consultation, education, and technical assistance to domestic hospitals and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources (JCR) Central Office staff (based in Oak Brook, IL) and colleagues in support of organizational needs. Maintains active/current knowledge of Joint Commission Standards, CMS CoPs and CfCs, health care- and discipline-specific trends and content, and established and trending solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES
  • Oversees the continuous service readiness (CSR) program's deliverables as specified in the contract and ensures that they are carried out according to contract terms.
  • Provides on-site consultation, education, and technical assistance to healthcare organizations with an emphasis on practical approaches to performance improvement and standards compliance. Establishes a consultative relationship with CSR customers that is customer service focused.
  • Assists participating organizations in the evaluation of their performance improvement processes and use of performance measures, risk-reduction strategies, sentinel events, and root cause analysis; provides technical expertise.
  • Responds to customer phone and e-mail inquiries regarding standards compliance, survey process, survey eligibility, and pre/post survey issues. Available to customers via telephone, fax, and e-mail at all times. Acknowledges receipt of customer inquiries within 24 hours.
  • Assists in the development of annual budget and planning activities.
  • Assists clients in conducting self-assessments of their organization; subsequently works with the client to develop action plans for improvement and provides education and training to support the action plan. Provides education and technical assistance, as requested, in follow-up to JC survey findings.
  • Develops and implements strategies to increase sales of Joint Commission Resources products and services including CSR, JCR consultation, education programs, and publications. Also implements plans to increase the number of accredited organizations within a designated region.
  • Coordinates program's Users Advisory Board meetings with state association sponsor, if applicable. Prepares and presents reports for such meetings.
  • Designs, plans, coordinates, facilitates, develops content, and serves as faculty for CSR education programs in collaboration with state hospital association liaison, if applicable. Includes audio/video conferences and educational conferences.
  • Assists in promoting the CSR program by speaking at state association and other regional conferences.
  • Participates in strategic planning, product redesign, and other performance improvement activities which support CSR deliverables.
  • Participates in the training and proctoring of new CSR consultants when needed.

Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
  • Knowledge and experience equivalent to that ordinarily acquired through completion of a master's degree in health care or a related field.
  • Ten years overall experience. Seven to ten years of progressively more responsible management experience in integrated health care systems or managed care organizations. Knowledge of principles and current practices in business and healthcare administration including sales, marketing, budget, and financial management.
  • Extensive knowledge of current Joint Commission standards, CMS Conditions of Participation and Conditions for Coverage, performance improvement principles, and survey process.
  • Excellent communication skills as exhibited through professional involvement in leadership roles, teaching and speaking engagements, consulting, or relevant publications.
  • Written and verbal communication skills necessary to effectively present information and ideas to large and small audiences in proposals, reports, and presentations relating to JC corporate initiatives, standards compliance techniques, and performance improvement methodologies.
  • Excellent teaching, consultative, and interpersonal skills necessary to interact with others at all levels of organization. Ability to establish and maintain cooperative working relationships with executive leadership from state hospital and healthcare associations.
  • Computer proficiency. Proficient with Word, Excel, PowerPoint, Teams, and Copilot.
  • 100% travel required, including possible travel on weekends, at all times of day/night, and sometimes without prior notice. Travel by automobile and airplane of all sizes, in all weather conditions. Must be autonomous and accountable.
  • Must be able to transport computer and necessary supplies to multiple sites in a timely manner. Must be able to drive a motor vehicle in all reasonable climates/conditions. Ability to lift 25 pounds, climb stairs and ladders, and work in settings in which infectious diseases may be present.
  • Certification requirement: Must hold a CPHQ certification (Certified Professional in Healthcare Quality) through the National Association for Healthcare Quality (NAHQ) at time of hire or attain within one year of hire.

Equal Opportunity Field
We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Min
USD $101,000.00/year
Max
USD $115,000.00/year

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