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Commercial Operations Associate Jobs in Illinois

The opportunity PatientIQ is hiring a Strategy & Operations Associate to help drive the company ... Commercial, Customer Success, Engineering, Finance, and Operations to deliver measurable business ...

You will turn raw data into answers commercial leadership can act on, working closely with the ... Associate and Senior Manager on plan and quota design while taking full ownership of the cycles ...

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Commercial Operations Associate information

See Illinois salary details

$10

$25

$51

How much do commercial operations associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commercial operations associate in Illinois is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.33 per hour, depending on experience, location, and employer.

What does a commercial operations associate do?

A commercial operations associate supports sales and marketing teams by managing data, processing orders, and coordinating between departments to ensure smooth business transactions. They often use tools like CRM software and analyze sales metrics to improve efficiency and revenue. The role requires strong organizational skills and attention to detail.

What is a commercial operations associate role?

A commercial operations associate supports sales and marketing teams by managing processes, analyzing data, and ensuring efficient execution of business strategies. They often work with tools like CRM systems and may handle tasks such as sales reporting, contract management, and process optimization to improve overall commercial performance.

What are some common challenges commercial operations associates face when working across multiple departments?

Commercial Operations Associates often work closely with sales, marketing, finance, and supply chain teams to ensure smooth business operations. A common challenge in this role is managing competing priorities and aligning the goals of different departments, which may have varying timelines and expectations. Strong communication and organizational skills are essential to effectively coordinate projects, resolve conflicts, and ensure all stakeholders are informed and aligned. Successfully navigating these challenges not only contributes to smoother operations but also helps Associates build valuable cross-functional relationships for future career growth.

What are the key skills and qualifications needed to thrive as a commercial operations associate?

To thrive as a Commercial Operations Associate, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools such as Excel, and sometimes ERP systems are typically required. Excellent organizational abilities, communication, and problem-solving skills help you coordinate with cross-functional teams and adapt to changing priorities. These skills ensure efficient support of commercial activities, accurate data management, and smooth execution of sales operations.

What is the difference between Commercial Operations Associate vs Sales Coordinator?

AspectCommercial Operations AssociateSales Coordinator
Primary FocusSupporting commercial strategies, data analysis, and operational processesAssisting sales teams with order processing, client communication, and sales support
Required SkillsData analysis, project management, industry knowledgeCustomer service, communication, CRM proficiency
Work EnvironmentCross-departmental, corporate offices, or remoteSales teams, client-facing, office-based
Common CertificationsBusiness or industry-specific certifications, data analysisCRM software certifications, customer service training

The Commercial Operations Associate typically focuses on supporting the company's commercial strategies through data analysis and operational support, working closely with multiple departments. In contrast, a Sales Coordinator primarily assists the sales team with client interactions and order processing. Both roles require strong communication skills, but their core responsibilities and daily tasks differ significantly.

What are the most commonly searched types of Commercial Operations jobs in Illinois? The most popular types of Commercial Operations jobs in Illinois are:
What cities in Illinois are hiring for Commercial Operations Associate jobs? Cities in Illinois with the most Commercial Operations Associate job openings:

Operations Associate - Part Time (Fulton Market District, Chicago)

Serve Robotics

Chicago, IL โ€ข On-site

Full-time

Re-posted 24 days ago


Job description

At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB OVERVIEW
As an Operations Associate, you'll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand-whether it's navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That's where you come in.
In this hands-on role, you'll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time. Your quick problem-solving and on-the-ground support will help minimize service interruptions and protect valuable equipment. You'll also document incidents and share observations that directly contribute to the ongoing improvement of our technology and operations.
You'll collaborate closely with teams across operations, engineering, and customer support-helping to manage robot deployments, escalate technical issues, and support safety and training initiatives.
This is a part time role is onsite in the Chicago, Fulton Market District hub.
JOB DUTIES
  • Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise.
  • Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots.
  • Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation.
  • Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed.
  • Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being.
  • Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment.
  • Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear.

EXPERIENCE, QUALIFICATIONS, & SKILLS
Required Experience, Qualifications, and Skills
  • Valid drivers license
  • Comfortable driving mid-size utility vehicles as needed
  • Capable of lifting and maneuvering items weighing up to 50 pounds
  • Demonstrated ability to engage with customers in a professional setting
  • Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require

Preferred Experience, Qualifications, and Skills
  • Experience with Jira
  • 1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience
  • Experience using work communication tools (ie. Slack)
  • Strong organizational, collaboration, and problem-solving skills.

Additional Information
  • Physical demands include walking/biking several miles per day and handling equipment.
  • Safety compliance: Adherence to PPE rules, strict cell phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated.
  • Operations Associates must be prepared to perform duties in various weather conditions, including inclement weather.
  • This role requires the safe operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.