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Commercial Lines Insurance Customer Service Representative Jobs in Riverside, CA

Insurance Agency

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Licensed Insurance Customer Service Representative

Corona, CA · On-site

$23 - $26/hr

Insurance Customer Service Representative responsibilities * Answer incoming call center questions ... Knowledge of commercial lines insurance products and policies * Must have knowledge of Microsoft ...

Insurance Agency

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Licensed Insurance Customer Service Representative

Anaheim, CA · On-site

$23 - $26/hr

Insurance Customer Service Representative responsibilities * Answer incoming call center questions ... Knowledge of commercial lines insurance products and policies * Must have knowledge of Microsoft ...

Insurance Agency

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Licensed Insurance Customer Service Representative

Chino Hills, CA · On-site

$23 - $26/hr

Insurance Customer Service Representative responsibilities * Answer incoming call center questions ... Knowledge of commercial lines insurance products and policies * Must have knowledge of Microsoft ...

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All JobsCommercial Lines Insurance Customer Service Representative JobsCommercial Lines Insurance Customer Service Representative Jobs in Riverside, CA

Commercial Lines Insurance Customer Service Representative information

See Riverside, CA salary details

$25K

$57K

$79.8K

How much do commercial lines insurance customer service representative jobs pay per year?

As of Aug 26, 2026, the average yearly pay for commercial lines insurance customer service representative in Riverside, CA is $57,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $63,100.00 per year, depending on experience, location, and employer.

What does a commercial lines insurance customer service representative do?

A commercial lines insurance customer service representative assists clients with their business insurance policies, including explaining coverage options, processing claims, and handling policy changes. They often use insurance software and require good communication skills to address customer needs effectively.

What job categories do people searching Commercial Lines Insurance Customer Service Representative jobs in Riverside, CA look for?

The top searched job categories for Commercial Lines Insurance Customer Service Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Commercial Lines Insurance Customer Service Representative jobs?

Cities near Riverside, CA with the most Commercial Lines Insurance Customer Service Representative job openings:

Commercial Lines Insurance Customer Service Representative jobs near you
Infographic showing various Commercial Lines Insurance Customer Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,003 per year, or $27.4 per hour.

Licensed Insurance Customer Service Representative

Corona, CA • On-site

Insurance Agency
See more jobs at Insurance Agencyexternal

$23 - $26/hr

Full-time

PTO

Posted 11 days ago

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Job description


Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be the first point of contact dealing with our professional commercial clientele. This will include but not be limited to answering coverage questions, day to day servicing, contacting carriers, handling the renewal process. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!

Insurance Customer Service Representative responsibilities

  • Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
  • Demonstrate accuracy in processing client policy modifications based on the data given
  • Verify new customers coverage and present policyholders with proof of insurance paperwork
  • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
  • Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
  • Handle the entire renewal process and preparing professional proposals of insurance

Insurance Customer Service Representative qualifications

  • High school diploma or GED equivalent needed
  • Previous customer service experience required for this position
  • Knowledge of commercial lines insurance products and policies
  • Must have knowledge of Microsoft Office and customer relationship management software
  • Excellent active listening, interpersonal, and communication skills