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Commercial Insurance Manager Jobs in Ohio (NOW HIRING)

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients ...

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Commercial Insurance Manager information

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$30.9K

$77.7K

$119.8K

How much do commercial insurance manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for commercial insurance manager in Ohio is $77,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $97,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commercial insurance manager?

To thrive as a Commercial Insurance Manager, you need expertise in risk assessment, policy underwriting, and regulatory compliance, often supported by a bachelor's degree in business or finance and relevant insurance certifications (such as CPCU or ARM). Familiarity with insurance management software, CRM platforms, and data analysis tools is typically required. Strong negotiation, leadership, and client relationship-building skills help distinguish top performers in this role. These skills ensure the effective management of complex commercial insurance portfolios, client satisfaction, and compliance with industry regulations.

What are some common challenges faced by commercial insurance managers when balancing client expectations and underwriting guidelines?

Commercial Insurance Managers often navigate the challenge of aligning client needs with the insurer's underwriting requirements and risk appetite. Clients may seek broader coverage or lower premiums, which may not always fit within the company's guidelines or risk policies. Successful managers excel in communicating complex policy details to clients, negotiating terms, and finding creative solutions that satisfy both parties. Building strong relationships with underwriters and staying updated on industry trends also help in managing these challenges effectively.

What does a commercial insurance manager do?

A Commercial Insurance Manager oversees the development, implementation, and management of insurance policies and programs for businesses. They work to assess company risks, negotiate with insurance providers, ensure compliance with regulations, and manage claims processes. Their goal is to protect the company’s assets and minimize financial losses by obtaining appropriate coverage and managing costs. They also provide guidance to clients or internal teams on insurance options and risk management strategies.

What is the difference between Commercial Insurance Manager vs Commercial Underwriter?

AspectCommercial Insurance ManagerCommercial Underwriter
CredentialsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentOversees teams, manages client relationshipsEvaluates risk, approves policies
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, underwriting firms
Search & Comparison IntentUnderstanding managerial roles in commercial insuranceEvaluating underwriting responsibilities and differences

The Commercial Insurance Manager focuses on overseeing insurance operations, managing teams, and client relationships, while the Commercial Underwriter primarily evaluates risks and approves policies. Both roles require industry licenses and certifications, but their daily responsibilities and focus areas differ within the commercial insurance industry.

What are the most commonly searched types of Commercial Insurance jobs in Ohio? The most popular types of Commercial Insurance jobs in Ohio are:
What cities in Ohio are hiring for Commercial Insurance Manager jobs? Cities in Ohio with the most Commercial Insurance Manager job openings:
Infographic showing various Commercial Insurance Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $77,720 per year, or $37.4 per hour.

Commercial Lines Account Manager

Element Risk Management

Medina, OH • On-site

Full-time

Re-posted 7 days ago


Job description

This Role Is For Any of Element's 18 Offices
Job Description: Commercial Lines Account Manager
Element Risk Management 's Core Values:
  • Integrity: Commit to honesty, transparency, and doing what is right even when no one is watching. Integrity is the foundation of trust in every decision, relationship, and outcome.
  • Ownership: Take full responsibility for results, embracing both success and failure. Show grit and Relentless Perseverance, and practice Proactive Stewardship by protecting relationships and resources entrusted to us.
  • Excellence: Pursue the never-ending journey of Continuous Improvement. Enhance skills, processes, and services while being Growth Oriented and driving innovation.
  • Humility: Bring expertise with self-assurance while staying open to learning and valuing the perspectives of others. Lead and collaborate without ego.
  • Authenticity: Show up as our true self, speak honestly, and build trust through openness and respect.

Position Overview: As a Commercial Lines Account Manager, you will play a pivotal role in managing client relationships, ensuring policy accuracy, and supporting the Account Executive in delivering comprehensive risk solutions. You'll be the go-to resource for day-to-day servicing, underwriting coordination, and identifying opportunities to enhance client coverage through cross-sell strategies.
PRIMARY RESPONSIBILITIES AND DUTIES:
At all times, the Commercial Lines Account Manager shall:
  • Day-to-Day Servicing
    • Manage daily client communications, including policy inquiries, billing questions, and service requests.
    • Process policy changes, endorsements, certificates of insurance, and documentation with accuracy and timeliness.
    • Maintain up-to-date client records and document all service activities in the agency management system.
    • Coordinate with carriers and internal departments to resolve service issues and ensure client satisfaction.
    • Monitor renewal timelines and proactively initiate renewal processes.
    • Support commercial risk advisors and account executives with proposals, summaries, and client deliverables.
  • Underwriting & Policy Management
    • Coordinate communications between carriers and account executives.
    • Oversee underwriting processes to ensure compliance and timely policy delivery.
    • Manage renewals, endorsements, and policy adjustments to align with client needs.
  • Market Analysis & Carrier Collaboration
    • Stay informed on industry trends, regulatory updates, and market shifts.
    • Collaborate with carriers and underwriters to negotiate favorable terms and identify optimal coverage options.
  • Client Advocacy & Service Innovation
    • Champion the client experience by identifying service improvement opportunities.
    • Leverage client feedback and market insights to drive innovation in service delivery.
  • Spotting Cross-Sell Gaps
    • Analyze existing coverage to identify gaps and recommend additional insurance solutions.
    • Understand client operations and evolving needs to proactively suggest complementary products.
    • Collaborate with the Account Executive to develop and present cross-sell strategies.

KEY SKILLS and COMPETENCIES:
  • Strong knowledge of commercial insurance products, underwriting practices, and regulatory requirements.
  • Excellent communication, negotiation, and interpersonal skills.
  • Analytical mindset with a focus on problem-solving and client advocacy.
  • Proficiency in insurance management systems and digital tools.

KNOWLEDGE, SKILLS & ABILITIES:
  • Performs duties independently with little or no supervision, operating from established directions and instructions. Decisions are made within general agency constraints and insurance laws, and require independent decision-making.
  • The position involves daily contacts with customers and carriers, which encompasses information exchange, problem solving, quoting, and/or negotiations, significant contact with customers to collect information on any changes to the customer's characteristics and to analyze the customer's continued exposure and tolerance to risk, as well as review coverage options and risk management/prevention strategies.
  • Thorough technical knowledge of commercial lines insurance, including an understanding of commercial insurance forms and risk alternatives. Outstanding verbal and written communication skills.

JOB REQUIREMENTS and QUALIFICATIONS:
College degree or equivalent is desired. Must be organized with demonstrated skills for effective communication both verbal and written with the ability to influence others. Should be familiar with all operations with a thorough understanding of the agency system. Should have experience in commercial lines underwriting and marketing with a multi-line insurance agency or brokerage operation.
OTHER RELEVANT REMARKS:
This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.