Dispatch and Command Center Manager DEPARTMENT: Transit Operations REPORTS TO: Chief Operations ... Or an equivalent combination of post high school education with a minimum of seven (7) years of ...
Dispatch and Command Center Manager DEPARTMENT: Transit Operations REPORTS TO: Chief Operations ... Or an equivalent combination of post high school education with a minimum of seven (7) years of ...
Dispatch and Command Center Manager DEPARTMENT: Transit Operations REPORTS TO: Chief Operations ... Or an equivalent combination of post high school education with a minimum of seven (7) years of ...
Quick apply
Apply Early
Dispatch and Command Center Manager DEPARTMENT: Transit Operations REPORTS TO: Chief Operations ... Or an equivalent combination of post high school education with a minimum of seven (7) years of ...
Apply Early
Dispatch and Command Center Manager DEPARTMENT: Transit Operations REPORTS TO: Chief Operations ... Or an equivalent combination of post high school education with a minimum of seven (7) years of ...
Dispatch and Command Center Manager DEPARTMENT: Transit Operations REPORTS TO: Chief Operations ... Or an equivalent combination of post high school education with a minimum of seven (7) years of ...
Man the security post at the principal's residence, the command post, or other static posts as required. * Serve as a member of a QRF as assigned. Job Qualifications: * Must be a U.S. citizen. * Must ...
Man the security post at the principal's residence, the command post, or other static posts as required. * Serve as a member of a QRF as assigned. Job Qualifications: * Must be a U.S. citizen. * Must ...
Man the security post at the principal's residence, the command post, or other static posts as required. * Serve as a member of a QRF as assigned. Job Qualifications: * Must be a U.S. citizen. * Must ...
Man the security post at the principal's residence, the command post, or other static posts as required. * Serve as a member of a QRF as assigned. Job Qualifications: * Must be a U.S. citizen. * Must ...
Man the security post at the principal's residence, the command post, or other static posts as required. * Serve as a member of a QRF as assigned. Job Qualifications: * Must be a U.S. citizen. * Must ...
Man the security post at the principal's residence, the command post, or other static posts as required. * Serve as a member of a QRF as assigned. Job Qualifications: * Must be a U.S. citizen. * Must ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
Staff the security post at the principal's residence, or man the command post or other static posts as required. Job Qualifications: * Must be a U.S. citizen. * Must possess either active or inactive ...
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Construction Contract Specialist
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Patient Flow Coordinator (7a-7p) Clinical Command Center, Johnson City, TN
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Johnson City, TN ยท On-site
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Lead Patient Flow Coordinator (7a-7p) Clinical Command Center, - Johnson City, TN
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Lead Patient Flow Coordinator (7a-7p) Clinical Command Center, - Johnson City, TN
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Lead Patient Flow Coordinator (7a-7p) Clinical Command Center, Johnson City, TN
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Lead Patient Flow Coordinator (7a-7p) Clinical Command Center, Johnson City, TN
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New
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Remote Pilot in Command (RPIC)
Memphis, TN ยท On-site
Perform pre-flight, in-flight, and post-flight activities * Assess flight readiness and operational conditions * Monitor operational safety and compliance requirements * Support incident reporting ...
Perform pre-flight, in-flight, and post-flight activities * Assess flight readiness and operational conditions * Monitor operational safety and compliance requirements * Support incident reporting ...
Quick apply
Apply Early
Perform pre-flight, in-flight, and post-flight activities * Assess flight readiness and operational conditions * Monitor operational safety and compliance requirements * Support incident reporting ...
Apply Early
Perform pre-flight, in-flight, and post-flight activities * Assess flight readiness and operational conditions * Monitor operational safety and compliance requirements * Support incident reporting ...
Perform pre-flight, in-flight, and post-flight activities * Assess flight readiness and operational conditions * Monitor operational safety and compliance requirements * Support incident reporting ...
Patient Flow Coordinator (7a-7p) Clinical Command Center, Johnson City, TN
Johnson City, TN ยท On-site
... post-operative patients needing inpatient and patient transfers outside of the system in accordance ... Utilize the chain of command for clinical or other situations that are beyond the scope of the ...
Patient Flow Coordinator (7a-7p) Clinical Command Center, Johnson City, TN
Johnson City, TN ยท On-site
... post-operative patients needing inpatient and patient transfers outside of the system in accordance ... Utilize the chain of command for clinical or other situations that are beyond the scope of the ...
Command Post information
See Tennessee salary details
$15.80 is the 25th percentile. Wages below this are outliers.
$11.40 - $17.95
37% of jobs
The median wage is $24.51 / hr.
$17.95 - $24.51
13% of jobs
$24.51 - $31.06
13% of jobs
$35.77 is the 75th percentile. Wages above this are outliers.
$31.06 - $37.61
17% of jobs
$37.61 - $44.16
5% of jobs
$44.16 - $50.71
4% of jobs
$50.71 - $57.26
3% of jobs
$57.26 - $63.81
3% of jobs
$63.81 - $70.36
2% of jobs
$70.36 - $76.91
1% of jobs
$76.91 - $83.47
1% of jobs
$11
$33
$83
How much do command post jobs pay per hour?
What are some typical responsibilities for Command Post personnel during a critical incident?
During a critical incident, Command Post personnel are responsible for receiving and disseminating real-time information, coordinating emergency responses, and maintaining communication with field teams and leadership. They track ongoing operations using specialized software and prepare situation reports to support informed decision-making. Additionally, Command Post staff often serve as the central hub for tasking resources and ensuring all protocols and safety measures are followed. This dynamic environment requires strong attention to detail and the ability to remain calm and organized under stress, making the role both challenging and rewarding.
What is a Command Post job?
A Command Post job involves managing communication, coordination, and operational control in high-pressure environments such as military, emergency response, or law enforcement. Personnel in this role monitor incoming information, relay critical updates, and ensure swift decision-making during crises. They often use specialized technology and protocols to maintain situational awareness and support mission success. Strong problem-solving skills and the ability to stay calm under pressure are essential for this role.
What are the key skills and qualifications needed to thrive in the Command Post position, and why are they important?
To thrive as a Command Post professional, you need strong situational awareness, communication, and coordination abilities, often supported by training in emergency management, security, or military operations. Familiarity with incident management systems, communications equipment, and operational software is typically required, and many employers value relevant certifications like ICS or FEMA courses. Excellent problem-solving, composure under pressure, and teamwork are important soft skills for this role. These skills are crucial for effectively managing critical incidents, ensuring smooth operations, and supporting organizational resilience.
Full-time
Posted 10 days ago
Job description
EFFECTIVE DATE: March 2026
FLSA: Exempt
JOB TITLE: Dispatch and Command Center Manager
DEPARTMENT: Transit Operations
REPORTS TO: Chief Operations Officer
Job Function: The Dispatch and Command Center Manager is responsible for managing the daily operations of the radio room and Fixed Route dispatch command, ensuring safe, efficient, and reliable transit service delivery. This role serves as the central point of coordination for system communications, real-time operations management, emergency response, and special events. The manager will supervise dispatch and communications staff, maintain system-wide situational awareness, and ensure consistent communication between operations, safety, and the public.
JOB FUNCTION:
The position entails the supervision of Fixed Route and Trolley coach operator communications to ensure the safe and efficient operation of bus services across the service area. The Dispatch and Command Center Manager will manage the Radio Room and Fixed Route Dispatch Center. The incumbent in this role must be able to manage projects, multitask and prioritize, forge partnerships within the organization and entities outside the organization, working in a supportive, collaborative capacity in support of MATA'S service and customer goals.
ESSENTIAL DUTIES AND RESPONSIBLILITIES:
- Provides tactical staff response oversight for emergency incidents and special events within the metropolitan area and coordinates both organizational and external partner participation.
- Supports, implements, and monitors department initiatives, policies, standards, operating procedures, and short/long-range objectives aimed at improving business processes and overall service delivery.
- Creates and maintains an environment focused on safety and coordinates with the safety and training departments to ensure all safety goals and directives are met and staff are properly trained.
- Tracks, compiles, analyzes, and reports on bus service delivery key performance indicators, including bus operator performance reports and handles interdepartmental issues.
- Oversee the daily supervision of bus operators, supervisor staff and/or communication specialists and maintains close communication with staff of other service operations sectors as necessary, to ensure a safe and efficient bus service operation.
- Serve as primary contact for OEM and other emergencies, in addition to working with Safety to resolve bus/customer-related issues.
- Coordinates and monitors all operators' radio communication for each mode to maintain the highest customer and safety standards for bus service.
- Direct and evaluate departmental personnel through job performance evaluations and salary reviews. Works with employees to correct deficiencies and administers disciplinary action when warranted. Explores best practices for customer care to improve the quality of service provided to the public. Interacts and communicates proactively with Management staff, employees, and customers.
- Collaborate with communications department on Omni alerts and information sent to the public.
- Manage participation in MATA special events as the on-site support person to the Emergency operations center.
- Will ensure Continuity of Operations Plans (COOP) services are followed to maintain public transit service.
OTHER DUTIES AND RESPONSIBILITIES:
- Provide radio communication management and training, evaluate staff, using active listening skills and exercising good judgment.
- Be an independent thinker and solve complex problems by using deductive and inductive reasoning and critical thinking.
- Understand and adhere to the established policies, rules, regulations.
- Coordinate and initiate actions necessary to implement decisions.
- Understand and adhere to the established policies, rules, and regulations of both Company, State and Federal.
- Must handle confidential material and information in a professional manner.
- Must understand, interpret, and implement the collective bargaining agreement and work collaboratively in a union environment with a proven record to maintain partnerships in a Union environment.
MINIMUM QUALIFICATIONS:
Education: Bachelor's degree in Transportation, Business Administration, Communications, or a related field, with a minimum of four (4) years of progressively responsible experience in the transportation industry to include supervisory experience is required. Or an equivalent combination of post high school education with a minimum of seven (7) years of progressively responsible relevant experience will be considered in lieu of degree requirements e.g., Military or emergency response. Must be familiar with National incident Management system NIMS.
Other:
- Must be proficient in the use of a personal computer and Microsoft Office products, including SharePoint.
- Must have ability to do same work as those supervised and be able to assist if necessary.
- Demonstrated effective management skills, effective and clear dialogue, proficient writing skills, good reasoning, information processing, and evaluation skills.
- Must possess good oral and written skills and a proven ability to communicate effectively at all levels of an organization.
- Must be a self-starter, be self-motivated with a can-do attitude and able to work independently as required as well as be a team player.
- Must demonstrate willingness and ability to provide world-class customer service to both internal and external customers with a service-oriented attitude.
- Must possess strong leadership skills with proven ability to lead effectively in a fast pace and complex work environment.
- Demonstrated knowledge of bus systems and extensive knowledge in the principles of transportation and procedures and equipment including vehicles, facilities.
- Extensive knowledge of Operational Safety, Occupational Safety, and Safety Management Systems, NIMS, COOP is needed as well as extensive knowledge of innovative methods to assure achievement of departmental goals and objectives in support of overall Company goals and objectives.
- Must be willing to comply with the Company's Drug and Alcohol Policy.
Environment:
- Frequent walking and standing will be required as well as sitting for periods of time plus bending, stooping, crouching, kneeling, pushing, and pulling depending on the work to be accomplished.
- Most work will be performed in inside working conditions but should be able to tolerate changes in building environments such as with or without air conditioning or heating and be able to tolerate moderate noise levels in some buildings. For field work, must be able to withstand exposure to weather, dust, engine fumes and tolerate noise levels ranging from moderate to noisy.
- May be required to lift, push, or move up to 25 lbs. Will need to be able to reach with hands and arms and finger, handle or feel.
- Must be able to climb on a ladder or other equipment up to heights as high as the roof of a bus.
- The job requires normal visual acuity (close, distance and color vision as well as peripheral vision, depth perception and ability to adjust focus).
- Must have the use of sensory skills (talk and hear) to effectively communicate and interact with other employees and the public using telephone, personal contact, or written means of communication.
- Physical capability to use and operate office related equipment such as, but not limited to, computers, calculator, copier, and fax machine.
- The noise level in the work environment varies from moderate to noisy.
The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.