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Command Center Jobs in Minnesota (NOW HIRING)

Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations during critical milestones. * Analyze current-state clinical ...

$105K - $115K/yr

Department Overview The Command Center Solutions Services team delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on ...

Train and orient new technologists, patient coordinators and MR Technologist Assistants, on site and/or through a remote command center as needed. * Other duties as assigned by leadership. Position ...

... on-call and command center responsibilities, if applicable โ€ข Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity โ€ข Attends and ...

Train and orient new technologists, patient coordinators and MR Technologist Assistants, on site and/or through a remote command center as needed. * Other duties as assigned by leadership. Position ...

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Command Center information

See Minnesota salary details

$14

$24

$46

How much do command center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for command center in Minnesota is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.91 per hour, depending on experience, location, and employer.

What is the difference between Command Center vs Network Operations Center (NOC)?

AspectCommand CenterNetwork Operations Center (NOC)
Primary FocusMonitoring and managing overall operations, incident response, and strategic coordinationMonitoring, maintaining, and troubleshooting network infrastructure and connectivity
Work EnvironmentControl rooms, command hubs, often in various industries like security, transportation, or emergency servicesData centers, network operation rooms, primarily in IT and telecommunications sectors
Required CredentialsVaries by industry; often includes certifications like CISSP, security clearances, or emergency management trainingNetworking certifications such as CCNA, Network+, and relevant IT credentials

While both roles involve monitoring and incident management, a Command Center oversees broader operational activities and strategic decisions, whereas a Network Operations Center focuses specifically on network infrastructure and connectivity issues. Understanding these differences helps in choosing the right career path or job search focus within operational roles.

What is a Command Center and what do people working there do?

A Command Center is a centralized location where teams monitor, manage, and coordinate critical operations, often using real-time data and communication tools. Employees in a command center oversee the status of systems, respond to incidents or emergencies, and ensure business continuity. They may work in industries like IT, security, transportation, or emergency services, depending on the organization's needs. The primary goal is to maintain smooth operations, quickly address issues, and support decision-making during critical events.

What are the main challenges faced by professionals working in a Command Center and how can they be managed?

Professionals in a Command Center often face challenges such as rapidly responding to emergencies, managing high volumes of information, and coordinating with multiple departments under pressure. To manage these challenges effectively, strong communication skills, the ability to prioritize tasks, and familiarity with relevant technology platforms are essential. Many organizations provide ongoing training and support to help Command Center staff stay updated and resilient, ensuring smooth operations and quick decision-making during critical situations.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and experience in monitoring and incident response, often supported by a degree in information technology, security, or a related field. Familiarity with network monitoring tools, incident management systems, and sometimes certifications like CompTIA Security+ or ITIL are commonly required. Effective communication, problem-solving abilities, and the capacity to work calmly under pressure are standout soft skills for this role. These skills and qualities are essential to ensure rapid decision-making, incident resolution, and the continuous operation of critical systems.
What are popular job titles related to Command Center jobs in Minnesota? For Command Center jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Command Center jobs in Minnesota look for? The top searched job categories for Command Center jobs in Minnesota are:
What cities in Minnesota are hiring for Command Center jobs? Cities in Minnesota with the most Command Center job openings:
Supervisor - Epic Clinical Analyst

Supervisor - Epic Clinical Analyst

RSM

Minneapolis, MN โ€ข On-site

Full-time

Posted 12 days ago


Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

We are currently seeking anEpic Clinical Subject Manager & Project Manager to join our Healthcare Technology Consulting Services team. The Supervisor willoperateacross multiple Epic engagements and willbe responsible forsupporting high-quality delivery across clinical implementations, optimization initiatives, stabilization efforts, and transformation programs.

The Supervisor willleveragestrong Epic clinicalexpertise, healthcare operational knowledge, and project management discipline to help clients improve care delivery, provider efficiency, patient safety, and operational performance. This role requires an experienced professional who can balance hands-on Epic consulting work with project coordination, stakeholder management, team supervision, and internal practice support.

The successful candidate will havedemonstratedexperience supporting Epic clinical projects or major workstreams, solving client challenges, organizing complex initiatives, and contributing to successful delivery outcomes. This role includes active participation in client engagements, project governance, staff oversight, delivery execution, and practice growth initiatives.

*This role offers flexibility to be based near any major RSM office

As a Healthcare Consulting Supervisor, you will need to:

  • Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed.

  • Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations during critical milestones.

  • Analyze current-state clinical workflows andidentifyopportunities to improve provider efficiency, nursing workflows, patient throughput, documentation quality, patient safety, and user adoption.

  • Ensure solutions align with EpicSystemsbest practices, regulatory expectations, and long-term sustainability.

  • Support optimization of provider documentation tools, order sets, preference lists, clinical decision support, in-basket workflows, patient flow tools, and interdisciplinary care coordination processes.

  • Develop and manage project plans, timelines, dependencies, RAID logs, meeting cadences, status reporting, and overall project execution discipline.

  • Coordinate cross-functional teams including physicians, nursing, ancillary departments, pharmacy, IT, training, testing, informatics, and third-party vendors while driving accountability across stakeholders.

  • Facilitate working sessions, steering committees, governance meetings, executive updates, andactivationreadiness planning.

  • Helpmaintaindelivery quality, scope control, timeline adherence, and proactiveissueescalation throughout engagements.

  • Support optimization assessments across Epic clinical workflows, governance models, provider adoption, staffing alignment, and operational performance.

  • Identifyopportunities to improve documentation completion, care coordination, provider satisfaction, patient access to care, quality outcomes, and productivity metrics.

  • Translate client pain points into actionable Epic enhancement strategies, future-state workflow designs, and prioritized improvement roadmaps.

  • Supervise associates and senior associates by reviewing work quality, providing coaching, assigning tasks, and supporting career development.

  • Support proposal development, RFP responses, scopes of work, client presentations, staffing plans, and effort estimates.

  • Help create andmaintaindeliverytemplates, tools, standards, methodologies, and reusable practice assets.

  • Participate in interviewing, onboarding, and coaching Epic consultants.

  • Contribute to practice growth through strong delivery outcomes, trusted client relationships, and identification of expansion opportunities.

Professional Qualifications:

  • Bachelor's degree in a related field or equivalent professional experience.

  • Active Epic certification in at least one clinical Epic application isrequired.

  • 7+ years of hands-on Epic clinical implementation, optimization, support, or healthcare operations experience.

  • Demonstrated experience supporting Epic clinical projects, implementations, or major workstreams.

  • Strong understanding of ambulatory, inpatient, emergency, perioperative, pharmacy, or ancillary clinical workflows.

  • Experience managing project plans, risks, timelines, and stakeholder expectations.

  • Proven ability to support multiple concurrent engagements.

  • Prior experience mentoring staff or leading small teams.

  • Strong written and verbal communication skills.

  • Strong interpersonal skills and ability to work directly with CMIOs, CNOs, physicians, nurses, operational leaders, and client stakeholders.

  • Ability to balance billable delivery responsibilities with team leadership contributions.

  • Willingness and ability to travel as needed for client engagements (25%-75%).

Preferred Qualifications:

  • Multiple certifications such as Epic Systems Ambulatory, Inpatient Clinical Documentation, Orders, ASAP, Stork, Willow, Cupid, OpTime, Anesthesia, Healthy Planet, or related clinical applications.

  • Former Epic Systems experience.

  • Clinical background as RN, NP, PA, pharmacist, therapist, orotherlicensed caregiver.

  • Prior consulting experience in healthcare transformation engagements.

  • Experience serving as a project manager, PMO lead, or Epic workstream lead.

  • Experience supporting go-lives and post-go-live stabilization.

  • Experience contributing to proposals, RFPs, or practice development efforts.

  • Experience working in a high-growth or evolving consulting practice.

  • Knowledge of provider adoption strategies, governance models, and clinical performance metrics.

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $95,400 - $192,000

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.