Command Center Staffing Jobs (NOW HIRING)

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Job Description:

The Oregon State Police in Central Oregon, Oregon is hiring for one (1) full-time, permanent OSP Telecommunications Supervisor position, at the Southern Command Center.

Studies have shown that people from underrepresented backgrounds are less likely to apply for jobs unless they believe they meet all the qualifications and preferred skills described in a job description. We are most interested in finding the best candidate for the job and recognize that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job and believe you would be a good fit, we encourage you to apply; please use your resume and cover letter to address your qualifications and the preferred skills for this position.

If you require an alternate format to complete the employment process, or to request a copy of the position description, please contact osp.recruiting@osp.oregon.gov and reference REQ-200116.

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Summary of Job Duties:

The Communications Supervisor is the first line of supervision within the State Police Command Center. Communications Supervisors plan, organize, supervise, evaluate, and direct activities in support of daily emergency and non-emergency operations within the Command Center. These activities include administering and coordinating duties in support of the division. Major support activities include recruiting and training of new staff, managing complex operational scheduling, ensuring staff compliance with handling of criminal justice information, creating and maintaining operating procedures, ensuring optimal use of dispatch communications systems, and worksite emergency preparedness. Command Center procedures and collective bargaining agreements. They may also help with call taking and dispatching during peak activity times.

The Communications Supervisor is responsible for supervising and coordinating staff engaged in taking and processing a high volume of calls for law enforcement and public safety assistance. In addition to direct supervision of Command Center operations, the Communications Supervisor acts as the on-duty emergency manager for statewide public safety operations that involve a response by Oregon State Police as well as local, state and federal entities and partner agencies. The Communications Supervisor conducts communication and liaison activities with those entities and agencies to coordinate law enforcement response statewide.

The Command Center operates on a 24/7 schedule with varying shifts. This position may require attendance without prior notice and at any time during the day or night.

Minimum Qualifications/Eligibility Requirements:

Three years of increasingly responsible experience in communication and dispatch that included supervisory/lead work experience.

Special Qualifications:

• Possession of a certification through the Department of Public Safety and Standards as a Telecommunicator or ability to obtain certification within twelve (12) months from the date of employment; and

• Meet the employment standards for Telecommunicators pursuant to Rule 259-008-011.

• Pass all applicable medical and psychological evaluations.

• Pass all applicable background, credit and criminal history checks.

Preferred Skills:

• Demonstrated ability in management of public safety communication center workload and effective allocation of tasks.

• Experience working one or more years as an Oregon State Police Telecommunicator.

• Experience giving direction and disseminating information to both individuals and to staff collectively.

• Demonstrated experience making critical decisions in a public safety environment.

• Demonstrated ability to communicate effectively both verbally and in writing in a professional and articulate manner.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Selection Process:

The process will be comprised of the following evaluation assessment (subject to change).

• Interview

How to Apply:

Apply in Workday by the deadline listed above, failure to submit your application by 11:59PM of the above listed date will result in automatic disqualification of your application. You must submit a resume demonstrating your experience as it relates to the minimum qualifications for the position. In addition to a resume, you must submit a cover letter - no more than two pages in length - addressing how you meet each preferred skill for this position. Failure to attach a resume addressing the minimum qualifications and a cover letter addressing the preferred skills will result in disqualification of your application. Please submit these documents in either MS Word or PDF format.Documents submitted in formats other than MS Word or PDF will not be reviewed and will result in disqualification of your application. Please only attach documents that are requested in this posting. Any additional documents that are submitted at this stage, will not be reviewed. After applying be sure that you answer the questionnaires related to citizenship and Veteran's Preference points. In order to receive Veteran's Preference points, this is a required questionnaire.

The Oregon State Police does not offer visa sponsorships.

U.S. Veteran and/or Oregon National Guard Servicemember Status Designation

Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.

For more information, please visit Veterans Resources.

Additional Information:

Diversity, Equity, and Inclusion at OSP

Background Hiring Information

Employee Benefits

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