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Command Center Staffing Jobs (NOW HIRING)

TEAMOPS LLC

Command Center Supervisor PT

Foxboro, MA · On-site

$15 - $25/hr

The position works directly out of the command center and is staffed 365 days of the year, 24 hours a day. * Shifts include 12:00 am-8:00 am, 8:00 am-4:00 pm & 4:00 pm-12:00 am. CERTIFICATES ...

HMSA

Senior Business Analyst, Command Center

Honolulu, HI · On-site

$91K - $118K/yr

Responsible for representing the Command Center department to internal and external partners when ... On a regular, sustained basis, cooperates with other staff members both within and outside the ...

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Command Center Staffing information

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$51K

$70.5K

How much do command center staffing jobs pay per year?

As of Aug 10, 2026, the average yearly pay for command center staffing in the United States is $51,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $58,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in command center staffing, and why are they important?

To excel in Command Center Staffing, you need strong analytical skills, workforce management knowledge, and experience with scheduling and resource allocation, typically backed by a background in operations or business administration. Familiarity with workforce management software (such as NICE, Verint, or Aspect), call routing systems, and real-time monitoring tools is crucial. Exceptional communication, problem-solving, and adaptability are vital soft skills for effectively coordinating teams and responding to rapidly changing demands. These competencies ensure optimal staffing levels, efficient operations, and high service quality in dynamic environments.

What is command center staffing?

Command Center Staffing refers to the process of ensuring that a command center—such as those used in IT operations, emergency response, or customer support—has the right number of qualified personnel scheduled at all times. This includes recruiting, training, and allocating staff to monitor systems, respond to incidents, and maintain operations. Effective staffing is essential for continuous monitoring, quick incident response, and maintaining service level agreements. It often involves shift planning, workload analysis, and the use of workforce management tools.

What are some common challenges faced by professionals working in command center staffing roles?

Professionals in Command Center Staffing often encounter challenges such as managing high volumes of staffing requests, quickly responding to rapidly changing operational needs, and ensuring the right personnel are scheduled at all times. Balancing immediate staffing shortages with long-term workforce planning can be demanding, especially during emergencies or peak periods. Effective communication, adaptability, and strong problem-solving skills are essential to navigate these challenges and maintain smooth command center operations.

What is the difference between Command Center Staffing vs Network Operations Center (NOC) Technician?

AspectCommand Center StaffingNetwork Operations Center (NOC) Technician
CredentialsTypically requires IT certifications, security clearances, or relevant technical trainingRequires network certifications like CompTIA Network+, Cisco CCNA, and technical skills
Work EnvironmentMonitoring centers, control rooms, or security hubs with 24/7 shiftsNetwork operation centers, often with shift work, focused on network performance
Employer & IndustryUsed across security, emergency response, and IT sectorsPrimarily in telecommunications, IT, and data centers

Command Center Staffing involves providing personnel to monitor and manage security, emergency, or operational activities across various industries. NOC Technicians focus specifically on maintaining and troubleshooting network systems. While both roles require technical skills and shift work, Command Center Staffing covers a broader range of operational areas, whereas NOC Technicians specialize in network performance and security.

More about Command Center Staffing jobs
What job categories do people searching Command Center Staffing jobs look for? The top searched job categories for Command Center Staffing jobs are:
Command Center Staffing jobs near you
Infographic showing various Command Center Staffing job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,007 per year, or $24.5 per hour.

Command Center System Technician, Associate

Corporate Administrative Srvs

Pittsburgh, PA • On-site

Full-time

Re-posted 24 days ago

Job description

UPMC Corporate Facilities Maintenance and Engineering is hiring a Command Center System Technician, Associate to join our team! This role will work varied days, which include weekends and holidays. The position will be an overnight shift position. At times, the position could require travel to other UPMC Facilities as needed.

The Command Center System Technician will be supervising and monitoring building environmental systems to maintain a safe and comfortable environment for patients, visitors, students and team member in all UPMC Corporate system facilities infrastructures. The role will serve as redundancy for coordinate activities of city fire, police departments, and/or other local government official with UPMC staff during emergencies.

We are looking for someone strategic, thrives in fast-paced, enjoys variety of tasks and has prior experience within HVAC. If this sounds exciting to you, look no further and apply today!


Want to learn more about our department? Take a look at this video! cdnapisec.kaltura.com/p/5687602/embedPlaykitJs/uiconf_id/53926082?iframeembed=true&entry_id=1_gohjk9t9


Responsibilities:

  • Provide support of 24/7/365 surveillance of and trouble shoot failures of building systems, fire systems, safety systems and climate control systems through data displays in the command center.
  • Collaborate and communicate with the engineers in the field to resolve failures immediately. Consult and coordinate with security, dispatch, and facilities member in non-routine situations
  • Serve as communication liaison between UPMC on-call and dispatch team, city fire, police, and contractors during emergencies and/or when unresolved problems arise. Recommend corrective action when appropriate through UPMC Facilities work order system.
  • Evaluate conflicting information, document, and initiate action to resolve in timely manner
  • Serve as a redundancy for maintaining trends or data to meet compliance requirements. Advise UPMC system facilities compliance team on adverse trends and potential problems. Recommend corrective action and notify the appropriate personnel when out of compliance.
  • Maintain the data integrity such as logs and records related to compliance.
  • Initiate work orders for repairs found necessary during routine activities. Open the work orders through UPMC Facilities work order system.
  • Troubleshoot and perform operational checks of infrastructure systems through fault detection diagnostic, including but not limited to building automation system, pneumatic tube system, and others.
  • Work closely with the engineers on the installation and programming of building systems during any construction projects.
  • Use software engineering tools and a thorough understanding of HVAC systems to service the programmable controllers.
  • Present knowledge of all emergency procedures. Advise UPMC team in following these procedures.
  • High School diploma required.
  • Apprenticeship and/or trade school training in electrical or mechanical maintenance preferred.
  • HVAC background preferred.
  • Four (4) years of experience in maintenance required.
  • Experience in a hospital setting preferred
  • One (1) year experience in a supervisory position preferred.
  • Knowledge of standard fire safety systems and emergency procedures. Knowledge of operation and maintenance of direct digital building systems control. Ability to quickly analyze problems and initiate corrective action in an emergency.
  • Knowledge of BACnet control systems required.
  • Knowledge of Siemens, Automated Logic, and Voltec Control System and Swisslog Pneumatic Tube System a plus.
  • Strong computer and analytical skills preferred.
  • Ability to interpret or read the blue print.
    Licensure, Certifications, and Clearances:

  • Act 34


    UPMC is an Equal Opportunity Employer/Disability/Veteran

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