ZipRecruiter

Log In

1

Command Center Operator Jobs in Colorado (NOW HIRING)

Maximus

Junior CIC Analyst

Fort Collins, CO

The Junior CIC Analyst supports 24x7 Command and Incident Center operations by executing routine ... comfort operating in a fast‑paced, high‑visibility enterprise or federal IT operations ...

next page

Showing results 1-20

All JobsCommand Center Operator JobsCommand Center Operator Jobs in Colorado

Command Center Operator information

See Colorado salary details

$10

$21

$30

How much do command center operator jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for command center operator in Colorado is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. Specialized roles requiring technical skills, such as technical support or sales management, also tend to have higher compensation within call centers.

What does a command center operator do?

A command center operator monitors and manages security, communication, or operational systems within a control room environment. They respond to incidents, coordinate responses, and ensure smooth operations using tools like surveillance systems, radios, and computer software, often working in shifts to provide 24/7 coverage.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

What is the highest paid security guard job?

The highest paid security guard jobs typically involve specialized roles such as executive protection or security management, which can pay significantly higher than standard security guard positions. These roles often require advanced training, certifications, and experience, and may include working for high-profile clients or in high-risk environments.

What is the job description of a command center?

A command center operator monitors and manages operations within a control room environment, often using specialized software and communication tools. They respond to incidents, coordinate responses, and ensure safety and security protocols are followed, typically working in shifts and requiring strong attention to detail and communication skills.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
What are popular job titles related to Command Center Operator jobs in Colorado? For Command Center Operator jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Command Center Operator jobs in Colorado look for? The top searched job categories for Command Center Operator jobs in Colorado are:
Command Center Operator jobs near you
Infographic showing various Command Center Operator job openings in Colorado as of June 2026, with employment types broken down into 73% Full Time, 21% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,647 per year, or $21.5 per hour.
Junior CIC Analyst

Junior CIC Analyst

Maximus

Fort Collins, CO

Full-time

Medical, Life, Retirement, PTO

Posted 23 days ago

Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

243rd of 437 rated business services

Job description

Description & Requirements

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.

The Junior CIC Analyst supports 24x7 Command and Incident Center operations by executing routine service requests, performing basic break/fix activities, and assisting with Tier 1 incident management. Working under the guidance of senior analysts and shift leads, the role focuses on monitoring operational health, maintaining accurate ServiceNow records, producing SITREPs and status updates, and supporting incident coordination and executive communications. This position requires strong attention to detail, the ability to follow established runbooks and SOPs, and comfort operating in a fast‑paced, high‑visibility enterprise or federal IT operations environment.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.

This is a remote position.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4

Job-Specific Essential Duties and Responsibilities:

- Provide operational support within the Command and Incident Center (CIC) by executing routine service requests and low-risk changes.

- Perform break/fix activities, including server reboots, switch resets, and clearing technical blockers to restore services and maintain operational continuity.

- Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.

- Generate and distribute situation reports (SITREPs), operating posture updates, and ServiceNow-based reporting to support situational awareness.

- Assist in preparing executive-level communications by compiling accurate operational data and incident summaries.

- Maintain and update incident and service request records in ServiceNow, ensuring completeness, accuracy, and timeliness of documentation.

- Support continuous monitoring activities and assist in identifying and escalating issues based on defined thresholds and procedures.

- Collaborate with CIC Analysts, Shift Leads, and engineering teams to resolve technical issues and remove operational blockers.

- Contribute to stable, continuous operations by supporting core teams, enabling focus on higher-priority engineering and mission-critical initiatives.

Job-Specific Minimum Requirements

- 1+ years of experience in IT support, help desk, or operations support roles.

- Demonstrated experience supporting IT operations, help desk, or service desk functions in an enterprise environment.

- Hands-on experience executing basic system administration tasks (e.g., server reboots, network device resets, break/fix support).

- Experience using ITSM tools (e.g., ServiceNow) for ticket creation, updates, and tracking.

- Ability to follow standard operating procedures (SOPs) to execute low-risk changes and resolve issues.

- Experience supporting incident monitoring and ticket management activities.

- Ability to create and maintain operational reports and status updates (e.g., SITREPs).

- Strong attention to detail with ability to maintain accurate documentation and records.

- Ability to operate in a shift-based or 24/7 operations environment.

- Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.

- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

Preferred Skills and Qualifications:

- Experience supporting federal government environments.

- Familiarity with incident management and ITIL processes.

- Experience working in NOC, SOC, or Command Center environments.

- Exposure to cloud environments (AWS/Azure) and monitoring tools.

- Familiarity with automation or AI-assisted tools for documentation and operational efficiency.

- Strong attention to detail and ability to follow structured procedures.

- Effective communication skills for coordinating with technical teams and stakeholders.

- Ability to work in a fast-paced, high-visibility operational environment.

#LI-Remote #techjobs #clearance #veteranspage

Minimum Requirements

TCS217, T1, Band 4

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

What Maximus employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply