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Comcast Technical Support Representative Jobs in Bothell, WA

DAT

Customer Support Representative

Seattle, WA

$18.25 - $24.75/hr

The Opportunity We are seeking a dedicated and empathetic Customer Support Representative to join ... The ideal candidate will possess strong technical skills, experience in high call volume ...

DAT

Customer Support Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

The Opportunity We are seeking a dedicated and empathetic Customer Support Representative to join ... The ideal candidate will possess strong technical skills, experience in high call volume ...

Artech Information System LLC

deskside support

Bothell, WA

$22.75 - $28.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Deskside Support Representative Distributed Client Services Location: -: Bothell,WA Duration: 1 ...

Artech Information System LLC

deskside support

Bothell, WA · On-site

$22.75 - $28.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Deskside Support Representative Distributed Client Services Location: -: Bothell,WA Duration: 1 ...

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Position Purpose The IT Support Technician is the front-line technical support representative to our employees. The Technician works to ensure that First Fed's internal technology assets (desktop ...

Artech Information System LLC

Deskside support

Bothell, WA

$22.75 - $28.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Job Title: Deskside Support Representative Distributed Client Services Location: BOTHELL,WA ...

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All JobsComcast Technical Support Representative JobsComcast Technical Support Representative Jobs in Bothell, WA

Comcast Technical Support Representative information

See Bothell, WA salary details

$13

$23

$35

How much do comcast technical support representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for comcast technical support representative in Bothell, WA is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.88 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What is a Comcast Technical Support Representative job?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the key skills and qualifications needed to thrive in the Comcast Technical Support Representative position, and why are they important?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

What job categories do people searching Comcast Technical Support Representative jobs in Bothell, WA look for? The top searched job categories for Comcast Technical Support Representative jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Comcast Technical Support Representative jobs? Cities near Bothell, WA with the most Comcast Technical Support Representative job openings:
Comcast Technical Support Representative jobs near you
Xfinity Retail Sales Consultant (Seattle, Northgate)

Xfinity Retail Sales Consultant (Seattle, Northgate)

Comcast

Seattle, WA

$28.99/hr

Full-time

Dental, Retirement, PTO

Posted 15 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

$28.99+ Hourly (Pay is $21.30/hr. + Targeted Commission)
Bring your energy, curiosity, and passion-we'll give you the tools to build a rewarding retail career with Comcast Xfinity.
At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.

Job Description

What you will be doing:

  • Engaging customers with enthusiasm,demonstratingand explaining product features to enhance their shopping experience.

  • Providing outstanding customer service with all customer interactions.

  • Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.

  • Helping customers interpret and clarify their account statements and pay their bills in the store.

  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.

  • Acting as brand ambassador to promote Comcast/Xfinity products.

  • Providing expert-level understanding and passion around technology, especially around Comcast products and services.

  • Maintaining detailed sales product knowledge, including competitive information.

  • Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers'everyday lifestyles.

  • Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want,we'vegot it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world whatyou'remade of!

Join Comcast and be a Part of Something Big.

What you will need to have:

  • High School Diploma or equivalent
  • Adjusting to afull time, flexible, variable work scheduleto meet retail operational needs, including days, evenings, weekends, and holidays as necessary
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Perks and Benefits:

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.

  • We offerDay-Onebenefits! Some of our perks and benefits includeMedical, Dental, and Visioncoverage,Comcast XFINITY courtesy servicesin Comcast serviced areas, Discount tickets to our Universal Resorts,Paid Parental leave,Tuition reimbursementof up to $8,000(Full Time employees),Paid Time Off, and a401K Savings Plan- with up to 6% dollar-to-dollar matching.

  • ...and much more

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is anEOE/Veterans/Disabled/LGBTQ+employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $21.30Total Target Compensation (Base Pay plus Targeted Commission): $28.99Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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