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Comcast Technical Support Representative Jobs in Bothell, WA

Customer Support Representative

Seattle, WA

$18.25 - $24.75/hr

The Opportunity We are seeking a dedicated and empathetic Customer Support Representative to join ... The ideal candidate will possess strong technical skills, experience in high call volume ...

Customer Support Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

The Opportunity We are seeking a dedicated and empathetic Customer Support Representative to join ... The ideal candidate will possess strong technical skills, experience in high call volume ...

... at Comcast. Job Summary Responsible for supporting the store team so that a best in class ... This role serves as a go-to technical and operational resource, helping to maintain a clean and ...

Xfinity Retail Service Associate

Everett, WA

$16.50 - $18.25/hr

... at Comcast. Job Summary Responsible for supporting the store team so that a best in class ... This role serves as a go-to technical and operational resource, helping to maintain a clean and ...

deskside support

Bothell, WA

$22.75 - $28.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Deskside Support Representative Distributed Client Services Location: -: Bothell,WA Duration: 1 ...

deskside support

Bothell, WA

$22.75 - $28.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Deskside Support Representative Distributed Client Services Location: -: Bothell,WA Duration: 1 ...

Deskside support

Bothell, WA

$22.75 - $28.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Job Title: Deskside Support Representative Distributed Client Services Location: BOTHELL,WA ...

Washington Aquaculture Support

Seattle, WA · On-site

$75K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your role would be to support the Oregon Washington Coastal office (OWCO) of the National Marine ... technical assistance to action agencies, applicants, or their representatives in response to ...

Games Support Tech

Bellevue, WA · On-site

$42K - $53K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ... The physical demands described here are representative of those that must be met by a Team Member ...

Games Support Tech

Lynnwood, WA · On-site

$41K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ... The physical demands described here are representative of those that must be met by a Team Member ...

Games Support Tech

Lynnwood, WA · On-site

$41K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ... The physical demands described here are representative of those that must be met by a Team Member ...

Games Support Tech

Bellevue, WA · On-site

$42K - $53K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ... The physical demands described here are representative of those that must be met by a Team Member ...

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations ... The physical demands described here are representative of those that must be met by an employee to ...

The IT Support Specialist provides onsite technical support for end users, workstations ... The physical demands described here are representative of those that must be met by an employee to ...

Technical Liaison

Seattle, WA · On-site

$38.46 - $40.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Non-Union, non-exempt position The Technical Liaison plays a crucial role in supporting the ... Represent the company's interests in technical discussions and negotiations * with external vendors.

Showing results 21-40

Comcast Technical Support Representative information

See Bothell, WA salary details

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$35

How much do comcast technical support representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for comcast technical support representative in Bothell, WA is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.88 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What is a Comcast Technical Support Representative?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the key skills and qualifications needed to thrive as a Comcast Technical Support Representative?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

What job categories do people searching Comcast Technical Support Representative jobs in Bothell, WA look for?

The top searched job categories for Comcast Technical Support Representative jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Comcast Technical Support Representative jobs?

Cities near Bothell, WA with the most Comcast Technical Support Representative job openings:

Infographic showing various Comcast Technical Support Representative job openings in Bothell, WA as of August 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,126 per year, or $23.6 per hour.

Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)

Amazon

Seattle, WA

Full-time

Re-posted 25 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,089 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

We are looking for a Sr. Technical Account Manager to serve as the technical advisor and trusted advocate for Devices & Services Enterprise Support (DES) most strategic enterprise partners. This is not a sales role - it is an opportunity to be the "voice of the partner" within the Devices & Services (D&S) organization, providing proactive, relationship-driven technical support to partners with complex, business-critical deployments.
As a Sr

TAM, you will develop deep knowledge of your assigned partners' technical environments, business objectives, and integration architectures. You will proactively identify risks before they become cases, coordinate escalations end-to-end, and provide strategic technical guidance that goes beyond reactive troubleshooting. You will work closely with DES Support Engineers, Program Managers, and cross-functional teams including Product, Engineering, Business Development, and Solution Architecture.
TAMs own complex partner relationships, lead initiatives to raise the bar for the TAM function, and provide direct input into DES's Enterprise support and monetization strategy.
Key job responsibilities
* Serve as the dedicated technical point of contact and trusted advisor for assigned high-value enterprise partners, developing deep understanding of their technical environments and business objectives
* Conduct proactive technical reviews of partner support history, open cases, and integration health - identifying issues before they become cases
* Deliver periodic partner health reports summarizing case activity, resolution trends, known issues, and upcoming changes
* Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams
* Provide strategic technical guidance on best practices, architecture, and integration strategies beyond reactive troubleshooting
* Facilitate partner onboarding, certification, and product launches with hands-on technical support
* Represent the partner's technical needs within DES and to Line of Business (LOB) engineering teams - acting as the partner's internal advocate
* Participate in partner calls alongside Solution Architects and Business Developers to assist with technical queries
* Collaborate with DES members to align on partner health and satisfaction, ensuring a unified partner experience
* Contribute technical content and partner-specific insights to Quarterly Business Reviews (QBRs) and partner reviews
* Raise the bar for the TAM function by improving processes, developing playbooks, and mentoring other team members
A day in the life
You will provide advocacy and strategic technical guidance to proactively keep partner implementations operationally healthy

The close relationships developed with your partners will allow you to understand their business needs and technical challenges. Those business needs and technical challenges will serve as input into internal discussions with cross-functional teams where you will develop a strategy to deliver value for your partners.
About the team
Devices and Services Enterprise Support (DES) is a dynamic global team delivering specialized technical support to enterprise partners building innovative solutions with Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing architectural guidance for custom enterprise implementations

Our team works directly with major enterprises, solving unique technical problems across Amazon's device portfolio while building deep expertise in voice AI, smart home, and IoT technologies. It's a fast-paced, technically diverse work where every challenge is different.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US