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Comcast Retention Jobs in Michigan (NOW HIRING)

Blufox Mobile

MI · On-site

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead ... Identify opportunities to increase customer acquisition and retention * Implement sales strategies ...

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Comcast Retention information

See Michigan salary details

$19.2K

$53.5K

$74.5K

How much do comcast retention jobs pay per year?

As of Aug 18, 2026, the average yearly pay for comcast retention in Michigan is $53,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a Comcast Retention?

A Comcast Retention job focuses on retaining existing customers by addressing their concerns, offering solutions, and providing incentives to keep their service. Representatives handle customer cancellations, discuss plan options, and find ways to enhance their experience. Strong communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed for a Comcast Retention?

To thrive as a Comcast Retention representative, strong customer service skills, problem-solving abilities, and familiarity with sales techniques are essential, often supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software and call center telephony systems is typically required. Excellent communication, patience, and resilience help you effectively address customer concerns and build rapport. These skills help maximize customer satisfaction and retention, directly impacting company revenue and success.

What challenges do Comcast Retention representatives face, and how are they supported?

Comcast Retention representatives often encounter challenging situations such as handling upset or dissatisfied customers, addressing complex service issues, or working to prevent account cancellations. To support team members, comprehensive training programs, access to detailed product information, and regular coaching sessions are provided. Representatives also work closely with supervisors and peers, sharing strategies and solutions to improve customer outcomes. Over time, these experiences help develop strong communication and negotiation skills, as well as resilience in a fast-paced environment.

Does Comcast Retention still have a retention department?

Yes, Comcast Retention typically has a retention department responsible for customer account management and service retention. These roles often involve communication skills, problem-solving, and familiarity with customer service tools. The department's structure and availability may vary based on company needs and organizational changes.

What are popular job titles related to Comcast Retention jobs in Michigan?

For Comcast Retention jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Comcast Retention jobs in Michigan look for?

The top searched job categories for Comcast Retention jobs in Michigan are:

Comcast Retention jobs near you
Infographic showing various Comcast Retention job openings in Michigan as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,488 per year, or $25.7 per hour.

Store Manager BluFox Mobile- Battle Creek

Blufox Mobile

Battle Creek, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Lead. Inspire. Grow.

Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success?

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.

We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management.

Why Join Blufox Mobile?

At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers.

What We Offer

  • Competitive base salary plus performance incentives
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Training and Ongoing Leadership Development
  • Paid Vacation, Sick Time, and Personal Time Off
  • Career Advancement and Internal Promotion Opportunities
  • Modern, State-of-the-Art Retail Environment
  • Employee Stock Ownership Program (ESOP) available at select locations
  • Annual Blufox Winners Circle Trip to Mexico for top performers

Key Responsibilities

Retail Leadership & Team Management

  • Lead, coach, and develop a high-performing retail sales team
  • Recruit, interview, onboard, and train new employees
  • Foster a positive, customer-focused, and sales-driven culture
  • Conduct performance reviews, coaching sessions, and development planning

Sales & Business Growth

  • Drive store revenue and exceed sales goals
  • Monitor KPIs including sales performance, customer satisfaction, and productivity
  • Identify opportunities to increase customer acquisition and retention
  • Implement sales strategies that support company growth objectives

Customer Experience

  • Deliver exceptional customer service and create a best-in-class customer experience
  • Resolve customer concerns quickly and professionally
  • Build strong relationships with customers and the local community
  • Ensure team members maintain expert knowledge of Comcast Xfinity products and services

Operations & Store Performance

  • Manage daily store operations, scheduling, and staffing
  • Maintain inventory accuracy and merchandising standards
  • Ensure compliance with company policies and operational procedures
  • Analyze sales reports and business metrics to improve performance

Required

  • Fluent in both English and Spanish
  • Previous experience as a:
    • Retail Store Manager
    • Sales Manager
    • Wireless Retail Manager
    • Telecommunications Manager
    • Customer Service Manager
  • Strong leadership, coaching, and employee development skills
  • Proven ability to drive sales growth and achieve performance goals
  • Excellent communication and relationship-building abilities
  • Strong analytical and problem-solving skills
  • Ability to work flexible schedules, including evenings, weekends, and holidays
  • Ability to stand for long periods of time
  • Ability to lift up to 25lbs

Preferred

  • Experience in telecommunications, wireless, internet, cable, or technology sales
  • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
  • Multi-unit retail or high-volume sales experience

Build Your Career with Blufox Mobile

If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow.

Apply today and become part of the Blufox Mobile leadership team.

Keywords

Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching