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Comcast Investigator Jobs (NOW HIRING)

Phoenix Loss control

Field Claims Investigator

Salem, OR · On-site

$25/hr

... e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its ... Field investigators are needed to collect, access, and report these damages. This is a part-time, ...

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$75.3K

$131K

How much do comcast investigator jobs pay per year?

As of Jun 13, 2026, the average yearly pay for comcast investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a Comcast Investigator job?

A Comcast Investigator is responsible for conducting internal and external investigations related to fraud, theft, policy violations, or other compliance issues. They gather and analyze evidence, interview relevant parties, and collaborate with law enforcement or legal teams when necessary. Their goal is to protect company assets, ensure regulatory compliance, and maintain integrity within the organization. Investigators may also recommend security improvements and support risk management efforts.

What are the typical day-to-day responsibilities of a Comcast Investigator?

As a Comcast Investigator, your day-to-day responsibilities focus on investigating reports of fraud, theft, policy violations, or other incidents related to company operations. You may conduct interviews, collect and review evidence, collaborate with internal teams such as security and compliance, and prepare detailed investigative reports. The role often involves a mix of on-site visits, virtual meetings, and administrative tasks, depending on the specific case and business unit. This dynamic environment keeps the work engaging and offers the opportunity to make a direct impact on company integrity and security.

What are the key skills and qualifications needed to thrive in the Comcast Investigator position, and why are they important?

To thrive as a Comcast Investigator, you need strong analytical skills, attention to detail, and investigative experience, typically accompanied by knowledge of legal and regulatory compliance. Familiarity with case management software, internal security databases, and report-writing tools such as Microsoft Office is important. Excellent communication, discretion, and critical thinking allow individuals to excel when interviewing witnesses or collaborating with internal teams. These skills are vital for conducting thorough investigations, ensuring compliance, and maintaining Comcast's standards of integrity and security.

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Comcast Investigator jobs near you
Infographic showing various Comcast Investigator job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Field Claims Investigator

Phoenix Loss control

Corvallis, OR • On-site

$25/hr

Part-time, Contractor

Posted 22 days ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $25/hr plus $.50/mi

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.