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Comcast Chat Jobs (NOW HIRING)

Comcast

Agentic AI Test Engineer

Mount Laurel, NJ · On-site +1

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... We are building the next generation of our chat experience, transitioning from a human-assisted ...

Comcast

Customer Service Sales Representative (TSX)

PA · On-site

$16/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... SMS, chat, email or phone. Core Responsibilities * Virtual work-from-home role * Base Rate: $16.00 ...

NextGen Global Resources

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Technical Project Coordinator

Naperville, IL · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

NextGen Global Resources

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IT Project Coordinator

Naperville, IL · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

NextGen Global Resources

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Field Coordinator

Naperville, IL · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

NextGen Global Resources

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Technical Project Coordinator

Plano, TX · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

NextGen Global Resources

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Project Coordinator

Naperville, IL · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

NextGen Global Resources

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Deployment Coordinator

Naperville, IL · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

New

NextGen Global Resources

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Project Coordinator

Plano, TX · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

NextGen Global Resources

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Coordinator

Naperville, IL · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

... chat and coordinating with the Manager on Duty. * Verify technician deliverables, including ... Comcast Business installations, upgrades, professional services engagements, and remediation ...

New

Rylo

Senior Support Specialist

Manhattan, NY · On-site +1

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Respond to customer inquiries via Intercom, chat, email, and other support channels with ... General Catalyst, Canaan, Comcast, Vertex, Precursor, Contour, Cardumen, Techstars, and more.

Rylo

Senior Support Specialist

Manhattan, NY · On-site

$65K - $85K/yr

Respond to customer inquiries via Intercom, chat, email, and other support channels with professionalism, warmth, and care. * Investigate and troubleshoot product issues using internal tools ...

New

Zayo Group

Senior Tier II Customer Support Coordinator

Boulder, CO · On-site

$19 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide support through multiple customer engagement channels including phone, live chat, email ... Comcast DISA * DISH Type 2 * DIA new and change orders * Federal building requests * Rogers ...

Zayo Group

Senior Tier II Customer Support Coordinator

$18.50 - $24/hr

  • Medical

  • Life

  • Retirement

  • PTO

Provide support through multiple customer engagement channels including phone, live chat, email ... Comcast DISA * DISH Type 2 * DIA new and change orders * Federal building requests * Rogers ...

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Comcast Chat information

See salary details

$15

$26

$37

How much do comcast chat jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for comcast chat in the United States is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Comcast Chat position, and why are they important?

To thrive as a Comcast Chat representative, you need excellent written communication skills, proficiency in customer service, and familiarity with basic troubleshooting pertaining to cable, internet, and phone services. Experience with CRM software, live chat platforms, and knowledge of Comcast's products and services are typically required. Strong problem-solving abilities, patience, and multitasking skills help you stand out in this role. These competencies ensure effective and efficient support for customers in a fast-paced, digital environment, directly impacting customer satisfaction and loyalty.

What is a Comcast Chat?

A Comcast Chat job involves providing customer support through online chat instead of phone calls. Agents assist customers with billing inquiries, technical support, account management, and service troubleshooting. This role requires strong typing skills, problem-solving abilities, and knowledge of Comcast’s products and services. It is ideal for those who prefer written communication and can efficiently handle multiple conversations at once.

What does a Comcast Chat do?

As a Comcast Chat representative, your day primarily involves assisting customers via online chat with questions about their accounts, billing, service issues, and troubleshooting technical problems. You’ll often handle multiple conversations at once, requiring focus and quick thinking to resolve concerns efficiently. Collaboration with other support teams, such as technical support or billing specialists, is common to ensure customers receive comprehensive solutions. The role also involves ongoing training to stay updated on new products and system updates. This position offers a dynamic, team-oriented environment where excellent customer service is highly valued.

More about Comcast Chat jobs
What are the most commonly searched types of Comcast Chat jobs? The most popular types of Comcast Chat jobs are:
What job categories do people searching Comcast Chat jobs look for? The top searched job categories for Comcast Chat jobs are:
Comcast Chat jobs near you
Infographic showing various Comcast Chat job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,080 per year, or $26.5 per hour.

Enterprise Sales Representative

Comcast

Philadelphia, PA • On-site

Full-time

Posted 14 days ago

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Enterprise Sales Representative is responsible for accelerating Comcast Business Enterprise Solutions adoption, driving incremental new sales, and increasing overall penetration within defined MES accounts. This role partners closely with sales teams, sales leadership, and cross-functional stakeholders to execute targeted goals, objectives, and selling strategies for each opportunity. The Specialist helps reduce sales cycles, uncover new growth opportunities, and advance revenue, subscriber, and line-of-business performance across Enterprise Solutions. Success in this role requires a strong understanding of the competitive landscape, key vertical markets, and emerging technologies in order to effectively position Comcast Business Enterprise Solutions in the marketplace.

Job Description

Core Responsibilities

  • Manage multiple projects and targeted account initiatives across identified accounts within the MES distributed enterprise portfolio.

  • Accelerate sales and revenue growth by helping reduce Enterprise sales cycles and advancing qualified opportunities through the funnel.

  • Respond to, engage with, and qualify prospects to create high-quality leads for Enterprise sales teams.

  • Generate and pass qualified leads and interested accounts to the appropriate sales teams for follow-up and opportunity development.

  • Gather customer intelligence, site inventory, and relationship-mapping insights using internal and external tools such as Workbench, Salesforce, LinkedIn, and Sales Navigator.

  • Partner with Sales and Marketing to develop campaign scripting, value propositions, and training materials that support targeted sales initiatives.

  • Serve as a subject matter and vertical-market resource for Comcast Business Solutions, including Broadband, Managed Services, VoIP, Ethernet, and Professional Services. Key industry focus areas may include Food & Beverage, Retail, Technology Services, Hospitality, and other priority verticals.

  • Leverage a variety of selling tactics and prospecting activities, including cold calling, social networking, referral development, marketing campaigns, and trade show follow-up, to drive sales activity and solution adoption.

  • Complete a defined number of outbound calls each day to achieve and exceed sales objectives and activity metrics.

  • Respond to inbound sales activity across phone, email, chat, and microsite lead-generation channels.

  • Maintain an accurate sales funnel representing a pipeline of opportunity equal to five times monthly sales objectives.

  • Remain knowledgeable about Comcast Business products, the competitive marketplace, and emerging technology trends.

  • Exercise independent judgment and discretion in matters of significance.

  • Maintain regular, consistent, and punctual attendance. Must be able to work nights, weekends, and variable schedules as necessary.

  • Perform other duties and responsibilities as assigned.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Account Management; Product Sales; Sales; Sales Management


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Associate's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

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