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Comcast Cable Call Center Jobs (NOW HIRING)

SPECTRUM

Call Center Sales Representative

Largo, FL

$70K/yr

Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications * 2+ years of call center sales experience. #LI-EG2 SIB120 2026-75663 ...

SPECTRUM

Call Center Representative

Cheektowaga, NY

$20/hr

Troubleshooting and resolving technical issues related to cable and video services * Interacting ... call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication ...

SPECTRUM

Call Center Sales Representative

Albany, NY

$70K/yr

Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications * 2+ years of call center sales experience. #ZRSM2 #LI-MS2 SIB120 2026 ...

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How much do comcast cable call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for comcast cable call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a Comcast Cable Call Center representative do?

A Comcast Cable Call Center representative assists customers with inquiries related to Comcast's cable television, internet, and phone services. Their responsibilities include answering customer questions, troubleshooting technical issues, processing payments, handling service requests, and resolving complaints. They serve as the primary point of contact between customers and the company, ensuring a positive customer experience. Excellent communication, problem-solving skills, and patience are essential for this role.

What are some common challenges faced by employees working in a Comcast Cable Call Center and how are they addressed?

Employees in a Comcast Cable Call Center often encounter challenges such as managing high call volumes, handling difficult customer situations, and staying updated on the latest products and services. To support staff, Comcast provides comprehensive training, ongoing coaching, and resources like knowledge bases and escalation procedures. Team leaders are available to assist with complex issues, and there are regular team meetings to share best practices and foster a supportive work environment.

What is the difference between Comcast Cable Call Center vs Comcast Customer Service Representative?

AspectComcast Cable Call CenterComcast Customer Service Representative
Primary RoleHandling inbound customer inquiries, troubleshooting, and technical support over the phoneAssisting customers with billing, service issues, and account management
Work EnvironmentCall center setting, primarily phone-based communicationOffice or remote, customer-facing interactions via phone or chat
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; customer service skills essential
Industry UsageCommonly employed in telecommunications customer supportPart of customer service teams within telecom companies

The Comcast Cable Call Center role focuses on technical support and troubleshooting via phone, while the Comcast Customer Service Representative handles billing and account inquiries. Both roles require strong communication skills and are vital in customer support within the telecom industry.

What are the key skills and qualifications needed to thrive as a Comcast Cable Call Center Representative, and why are they important?

To thrive as a Comcast Cable Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and company-specific platforms is essential for managing customer inquiries efficiently. Outstanding verbal communication, patience, and resilience help you stand out in handling challenging situations and building rapport with customers. These skills and qualities are vital for delivering excellent customer experiences and meeting performance metrics in a high-volume call environment.
What states have the most Comcast Cable Call Center jobs? States with the most job openings for Comcast Cable Call Center jobs include:
Comcast Cable Call Center jobs near you
Infographic showing various Comcast Cable Call Center job openings in the United States as of May 2026, with employment types broken down into 15% As Needed, 38% Full Time, and 47% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Call Center Sales Representative

Call Center Sales Representative

SPECTRUM

San Antonio, TX

$70K/yr

Full-time

Posted 28 days ago

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 585 frontline employees who took The Breakroom Quiz

19th of 76 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.


What our Call Center Sales Representatives Enjoy Most About the Role

  • Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
  • Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
  • Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. 
  • Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. 

Working Conditions

  • Normal office environment.

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.

SIB120 2026-75563 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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