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Comcast Cable Call Center Jobs (NOW HIRING)

Comcast

Payment Services Representative

Sandy, UT

$15.25 - $20.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential ... first-call resolution for inbound calls. - Accurately calculates and communicates fees, one-time ...

Comcast

Inside Sales Representative

Philadelphia, PA

$12.50/hr

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Philadelphia Flyers and the Xfinity Mobile ... Call past customers and new customers to generate ticket revenue. * Heavy outbound focus making 75 ...

Comcast

Inside Sales Representative

Philadelphia, PA · On-site

$12.50/hr

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Philadelphia Flyers and the Xfinity Mobile ... Call past customers and new customers to generate ticket revenue. * Heavy outbound focus making 75 ...

Comcast

HR Manager - Spectacor

Philadelphia, PA

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Human Resources Department of Comcast ... making call backs and helping us elevate opportunities to do better for our customers. * Drive ...

Comcast

Systems Analyst - Spectacor

Philadelphia, PA

... Comcast Cable, NBCUniversal, and Sky. Job Summary The Systems Analyst is a vital member of the ... making call backs and helping us elevate opportunities to do better for our customers. * Drive ...

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How much do comcast cable call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for comcast cable call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a Comcast Cable Call Center representative do?

A Comcast Cable Call Center representative assists customers with inquiries related to Comcast's cable television, internet, and phone services. Their responsibilities include answering customer questions, troubleshooting technical issues, processing payments, handling service requests, and resolving complaints. They serve as the primary point of contact between customers and the company, ensuring a positive customer experience. Excellent communication, problem-solving skills, and patience are essential for this role.

What are some common challenges faced by employees working in a Comcast Cable Call Center and how are they addressed?

Employees in a Comcast Cable Call Center often encounter challenges such as managing high call volumes, handling difficult customer situations, and staying updated on the latest products and services. To support staff, Comcast provides comprehensive training, ongoing coaching, and resources like knowledge bases and escalation procedures. Team leaders are available to assist with complex issues, and there are regular team meetings to share best practices and foster a supportive work environment.

What is the difference between Comcast Cable Call Center vs Comcast Customer Service Representative?

AspectComcast Cable Call CenterComcast Customer Service Representative
Primary RoleHandling inbound customer inquiries, troubleshooting, and technical support over the phoneAssisting customers with billing, service issues, and account management
Work EnvironmentCall center setting, primarily phone-based communicationOffice or remote, customer-facing interactions via phone or chat
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; customer service skills essential
Industry UsageCommonly employed in telecommunications customer supportPart of customer service teams within telecom companies

The Comcast Cable Call Center role focuses on technical support and troubleshooting via phone, while the Comcast Customer Service Representative handles billing and account inquiries. Both roles require strong communication skills and are vital in customer support within the telecom industry.

What are the key skills and qualifications needed to thrive as a Comcast Cable Call Center Representative, and why are they important?

To thrive as a Comcast Cable Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and company-specific platforms is essential for managing customer inquiries efficiently. Outstanding verbal communication, patience, and resilience help you stand out in handling challenging situations and building rapport with customers. These skills and qualities are vital for delivering excellent customer experiences and meeting performance metrics in a high-volume call environment.
What states have the most Comcast Cable Call Center jobs? States with the most job openings for Comcast Cable Call Center jobs include:
Comcast Cable Call Center jobs near you
Infographic showing various Comcast Cable Call Center job openings in the United States as of May 2026, with employment types broken down into 15% As Needed, 38% Full Time, and 47% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Customer Service Representative Hiring Event

Customer Service Representative Hiring Event

Comcast

Denver, CO

$16.50 - $22.50/hr

Other

Posted 27 days ago

Job description

Company Description

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. 

Job Description

FAST FORWARD YOUR CAREER! 

Hiring Event Wednesday, 1/13/16 

Tours and Interview Sessions at 10:30am, 1:00pm, & 3:30pm

Call Center Customer Experience (Repair) positions available in Denver!


Applicants should apply prior to the event online at www.jobs.comcast.com to requisition # 130506


Leaders will be on site to conduct interviews of qualified candidates and answer questions about the position. 

Location: 8000 E Iliff Ave Denver, CO 80231


Call Center Customer Experience (Repair) Applicants must meet the following requirements:

High School Diploma or Equivalent

18 years of age or older

Pass a Drug and Background check

Be The Voice of Awesome.

 Comcast is an EOE/Veterans/Disabled/LGBT employer.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply