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Collision Jobs in Raleigh, NC (NOW HIRING)

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Collision information

See Raleigh, NC salary details

$13

$28

$50

How much do collision jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collision in Raleigh, NC is $28.07, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collision Repair Technician, and why are they important?

To thrive as a Collision Repair Technician, you need expertise in auto body repair, painting, frame alignment, and often a relevant certification or vocational training. Familiarity with tools such as frame machines, welding equipment, computerized measuring systems, and estimating software like CCC ONE is typically required. Attention to detail, problem-solving ability, and strong customer service skills help technicians deliver high-quality repairs and interact effectively with clients. These skills ensure vehicles are restored safely and efficiently, meeting industry standards and customer satisfaction.

What are Collision Technicians?

Collision Technicians, also known as auto body repair technicians, are skilled professionals who repair and restore vehicles damaged in accidents. They assess the extent of damage, remove and replace damaged parts, straighten frames, and refinish vehicle surfaces to restore them to their pre-accident condition. Collision Technicians use specialized tools and techniques, and often work closely with insurance companies and customers throughout the repair process. Their work ensures vehicles are safe, functional, and visually appealing after a collision.

What is the difference between Collision vs Auto Body Technician?

AspectCollisionAuto Body Technician
CertificationsOften requires I-CAR certifications, ASE certificationsRequires similar certifications, including I-CAR and ASE
Work EnvironmentPrimarily in repair shops, collision centers, auto body shopsSame as collision, working in auto body repair shops
Job FocusAssessing damage, estimating repairs, coordinating repairsPerforming repairs, painting, replacing parts
Industry UsageUsed interchangeably in industry, but 'Collision' often refers to the department or processRefers to the technician performing repairs

While both roles are closely related and often overlap, 'Collision' typically refers to the department or process involved in vehicle repair after an accident, whereas 'Auto Body Technician' describes the individual performing the repair work. Understanding these distinctions helps in job searches and career planning within auto repair industries.

What are some common challenges faced by collision repair technicians, and how do teams typically address them?

Collision repair technicians often face challenges such as working with newer vehicle technologies, handling complex structural damage, and meeting tight deadlines to get vehicles back to customers quickly. Teams typically address these challenges through ongoing training in the latest repair techniques, strong communication among technicians and estimators, and utilizing advanced diagnostic and repair equipment. Collaboration with insurance adjusters and parts suppliers also plays a key role in overcoming obstacles and ensuring repairs are completed accurately and efficiently.
What are the most commonly searched types of Collision jobs in Raleigh, NC? The most popular types of Collision jobs in Raleigh, NC are:
What are popular job titles related to Collision jobs in Raleigh, NC? For Collision jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collision jobs in Raleigh, NC look for? The top searched job categories for Collision jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collision jobs? Cities near Raleigh, NC with the most Collision job openings:
Collision jobs near you
Infographic showing various Collision job openings in Raleigh, NC as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,388 per year, or $28.1 per hour.

Customer Service Rep

Carolinas Collision Center of Raleigh

Raleigh, NC

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Carolinas Collision Centers, a division of Capital Automotive Group, is looking for a Customer Service Representative to join our growing team in Raleigh! If you thrive in a fast-paced environment, enjoy helping people, and take pride in delivering a great customer experience, we’d love to connect with you.

What You’ll Be Doing:

  • Greet customers and serve as the first point of contact for the collision center
  • Answer incoming calls, schedule appointments, and provide updates on repair status
  • Communicate with customers, insurance companies, and internal team members
  • Assist with intake of vehicles and ensure accurate documentation
  • Manage customer expectations throughout the repair process
  • Handle administrative tasks including data entry, filing, and invoicing support
  • Maintain a professional, friendly, and organized front office environment

What We’re Looking For:

  • Previous customer service experience (automotive or collision experience is a plus)
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a busy setting
  • Positive attitude with a team-first mindset
  • Basic computer skills and comfort learning new systems
  • Attention to detail and a sense of urgency

What We Offer:

  • Competitive pay
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Career growth opportunities within a growing organization
  • Supportive, team-oriented work environment

Why Carolinas Collision Centers?
At Carolinas Collision Centers, you’re not just supporting repairs — you’re helping customers through unexpected situations and getting them back on the road with confidence. Our team takes pride in delivering high-quality work and an exceptional customer experience, and every role plays a key part in that process. If you’re looking for a place where your work truly makes a difference, you’ll find it here.

Carolinas Collision Centers is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.

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