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Collision Shop Manager Jobs in Raleigh, NC (NOW HIRING)

Auto Field Adjuster I, II, or Sr.

Raleigh, NC · On-site +1

$37.98 - $52.84/hr

... Body Shop Management, Auto Collision Repair, Automotive Body Repair, Automotive Maintenance, Automotive Repair, Business Acumen, Business Management, CCC ONE, Customer Service, Documentations ...

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Collision Shop Manager information

See Raleigh, NC salary details

$11

$27

$55

How much do collision shop manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collision shop manager in Raleigh, NC is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $35.05 per hour, depending on experience, location, and employer.

What does a collision shop manager do?

A Collision Shop Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards. They supervise technicians, coordinate repair schedules, handle customer service issues, and manage inventory and budgets. The manager also ensures compliance with safety regulations and works closely with insurance companies to process claims. Their role is vital in maintaining a high level of customer satisfaction and smooth workflow within the shop.

What are the key skills and qualifications needed to thrive as a collision shop manager?

To thrive as a Collision Shop Manager, you need strong knowledge of automotive repair, estimating processes, and shop operations, usually supported by experience or certifications like I-CAR or ASE. Proficiency with estimating software (such as CCC ONE or Mitchell), shop management systems, and parts procurement platforms is typically required. Leadership, customer service, and effective communication are standout soft skills for managing teams and ensuring client satisfaction. These abilities are critical for maximizing shop efficiency, maintaining repair quality, and driving business growth in a competitive environment.

What are some common challenges faced by a collision shop manager, and how can they be effectively managed?

Collision Shop Managers often encounter challenges such as coordinating workflow during peak periods, ensuring timely parts delivery, maintaining high-quality repair standards, and managing customer expectations. Effective management involves strong organizational skills, leveraging repair management software, fostering clear communication among technicians, and building reliable relationships with suppliers. By prioritizing staff training and establishing clear repair processes, managers can create a productive environment that delivers high customer satisfaction while meeting business goals.

What is the difference between Collision Shop Manager vs Collision Repair Technician?

AspectCollision Shop ManagerCollision Repair Technician
CertificationsASE certifications, management trainingASE certifications, technical repair certifications
Work EnvironmentOffice and shop supervision, administrative tasksRepair bays, hands-on vehicle repair
Primary ResponsibilitiesManaging staff, customer service, workflow coordinationPerforming vehicle repairs, diagnostics, part replacements
Industry UsageUsed in collision repair shops for leadership rolesUsed by technicians performing repairs

The Collision Shop Manager oversees daily operations, staff, and customer relations, requiring management skills and certifications. In contrast, the Collision Repair Technician focuses on hands-on vehicle repairs and technical skills. Both roles are essential in collision repair shops but differ in responsibilities and focus areas.

What job categories do people searching Collision Shop Manager jobs in Raleigh, NC look for?

The top searched job categories for Collision Shop Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Collision Shop Manager jobs?

Cities near Raleigh, NC with the most Collision Shop Manager job openings:

Infographic showing various Collision Shop Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,300 per year, or $27.5 per hour.

Job description

Carolinas Collision Centers | Multiple Locations Across NC, SC & VA

At Carolinas Collision Centers, we're always on the lookout for talented, passionate individuals to join our growing team — even when a specific opening isn't listed. As one of the largest I-CAR Gold Class Certified collision repair providers in the Southeast, with 24 locations across North Carolina, South Carolina, and Virginia, there's always room for the right person.

Who We Are

Carolinas Collision Centers is a family-owned company built on a commitment to exceptional craftsmanship, customer care, and community. We partner with leading automotive brands — including Ford, Chevrolet, Hyundai, Kia, GMC, Volvo, and more — to deliver best-in-class collision repair backed by a lifetime warranty. When people come to us, they're often dealing with a stressful situation, and our teams make all the difference by treating every customer and every vehicle with the highest level of care.

Why Work With Us

We invest in our people. Whether you're a seasoned technician or just starting your career in the automotive industry, Carolinas Collision Centers offers a collaborative environment where skill-building and professional growth are encouraged. Our I-CAR Gold Class certification means our technicians receive ongoing, industry-leading training to stay at the forefront of collision repair technology and techniques.

Types of Roles We Hire For

We staff a variety of positions across our locations, including:

  • Collision Repair Technicians & Body Technicians
  • Auto Painters & Refinishers
  • Estimators / Service Advisors
  • Detailers
  • Parts Associates
  • Customer Service & Front Desk Staff
  • Office Administrators
  • Shop Managers & Team Leads

What We're Looking For

Regardless of the role, we value team members who bring a strong work ethic, attention to detail, and a genuine commitment to doing the job right. Experience in the collision or automotive industry is a plus, but enthusiasm and a willingness to learn are equally important to us.

Apply Today

If you don't see a current opening that fits your background, submit your application here and tell us a little about yourself and what kind of role you're interested in. We'll keep your information on file and reach out when the right opportunity opens up at a location near you.

We're proud of our team and the culture we've built — and we'd love to see if you'd be a great fit.

Carolinas Collision Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.