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Collision Shop Manager Jobs in Raleigh, NC (NOW HIRING)

Frontier Auto Parts

Auto Parts Delivery Driver

Raleigh, NC · On-site

$16 - $17/hr

Deliver auto body parts (e.g., headlights, bumpers) to collision repair shops * Drive a cargo van ... SMS Consent - By applying to this position, you agree to receive text messages from hiring managers ...

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Collision Shop Manager information

See Raleigh, NC salary details

$11

$27

$55

How much do collision shop manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for collision shop manager in Raleigh, NC is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $35.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collision Shop Manager, and why are they important?

To thrive as a Collision Shop Manager, you need strong knowledge of automotive repair, estimating processes, and shop operations, usually supported by experience or certifications like I-CAR or ASE. Proficiency with estimating software (such as CCC ONE or Mitchell), shop management systems, and parts procurement platforms is typically required. Leadership, customer service, and effective communication are standout soft skills for managing teams and ensuring client satisfaction. These abilities are critical for maximizing shop efficiency, maintaining repair quality, and driving business growth in a competitive environment.

What are some common challenges faced by a Collision Shop Manager, and how can they be effectively managed?

Collision Shop Managers often encounter challenges such as coordinating workflow during peak periods, ensuring timely parts delivery, maintaining high-quality repair standards, and managing customer expectations. Effective management involves strong organizational skills, leveraging repair management software, fostering clear communication among technicians, and building reliable relationships with suppliers. By prioritizing staff training and establishing clear repair processes, managers can create a productive environment that delivers high customer satisfaction while meeting business goals.

What does a Collision Shop Manager do?

A Collision Shop Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards. They supervise technicians, coordinate repair schedules, handle customer service issues, and manage inventory and budgets. The manager also ensures compliance with safety regulations and works closely with insurance companies to process claims. Their role is vital in maintaining a high level of customer satisfaction and smooth workflow within the shop.

What is the difference between Collision Shop Manager vs Collision Repair Technician?

AspectCollision Shop ManagerCollision Repair Technician
CertificationsASE certifications, management trainingASE certifications, technical repair certifications
Work EnvironmentOffice and shop supervision, administrative tasksRepair bays, hands-on vehicle repair
Primary ResponsibilitiesManaging staff, customer service, workflow coordinationPerforming vehicle repairs, diagnostics, part replacements
Industry UsageUsed in collision repair shops for leadership rolesUsed by technicians performing repairs

The Collision Shop Manager oversees daily operations, staff, and customer relations, requiring management skills and certifications. In contrast, the Collision Repair Technician focuses on hands-on vehicle repairs and technical skills. Both roles are essential in collision repair shops but differ in responsibilities and focus areas.

What are popular job titles related to Collision Shop Manager jobs in Raleigh, NC? For Collision Shop Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collision Shop Manager jobs in Raleigh, NC look for? The top searched job categories for Collision Shop Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collision Shop Manager jobs? Cities near Raleigh, NC with the most Collision Shop Manager job openings:
Collision Shop Manager jobs near you
Infographic showing various Collision Shop Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 2% Internship, 27% Full Time, 63% Part Time, 2% Temporary, and 6% Contract. Highlights an 6% Physical, and 94% Remote job distribution, with an average salary of $57,300 per year, or $27.5 per hour.
Collision General Manager

Collision General Manager

Caliber Collision

Durham, NC • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago

Caliber Collision rating

6.3

Company rating: 6.3 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

209th of 325 rated vehicle maintenance

Job description

Service Center

Durham - Iredell St

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month's financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber's Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

  • Benefits from day one When you join Caliber, you'll become immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly
  • Paid Vacation & Holidays - Begin accruing day 1
  • Career growth opportunities - We promote from within!
  • Paid Skilled Trainings and Certifications - I-CAR and ASE

REQUIREMENTS

  • 3+ years of Collision Management Experience
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy
  • Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE

  • Advanced understanding of Collision Estimatics
  • Must have prior experience with CCC1
  • Advance understanding and knowledge of the repair process/procedures
  • Be able to understand instructions - written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

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