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Collision Shop Manager Jobs in Raleigh, NC (NOW HIRING)

The Boyd Group

Collision General Manager

Raleigh, NC

The General Manager plans and implements the daily operations of the Collision Center to ensure ... Monitor all maintenance required for all shop equipment, including the paint booth Provide training ...

New

The Boyd Group

Collision General Manager

Raleigh, NC · On-site

The General Manager plans and implements the daily operations of the Collision Center to ensure ... Monitor all maintenance required for all shop equipment, including the paint booth * Provide ...

New

The Boyd Group

Collision General Manager

Raleigh, NC · On-site

The General Manager plans and implements the daily operations of the Collision Center to ensure ... Monitor all maintenance required for all shop equipment, including the paint booth * Provide ...

New

Frontier Auto Parts

Auto Parts Delivery Driver

Raleigh, NC · On-site

$16 - $17/hr

Deliver auto body parts (e.g., headlights, bumpers) to collision repair shops * Drive a cargo van ... SMS Consent - By applying to this position, you agree to receive text messages from hiring managers ...

Allstate

Auto Field Adjuster I, II, or Sr.

Raleigh, NC · On-site +1

$37.98 - $52.84/hr

... Body Shop Management, Auto Collision Repair, Automotive Body Repair, Automotive Maintenance, Automotive Repair, Business Acumen, Business Management, CCC ONE, Customer Service, Documentations ...

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All JobsCollision Shop JobsCollision Shop Manager JobsCollision Shop Manager Jobs in Raleigh, NC

Collision Shop Manager information

See Raleigh, NC salary details

$11

$27

$55

How much do collision shop manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for collision shop manager in Raleigh, NC is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $35.05 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Collision Shop Manager, and how can they be effectively managed?

Collision Shop Managers often encounter challenges such as coordinating workflow during peak periods, ensuring timely parts delivery, maintaining high-quality repair standards, and managing customer expectations. Effective management involves strong organizational skills, leveraging repair management software, fostering clear communication among technicians, and building reliable relationships with suppliers. By prioritizing staff training and establishing clear repair processes, managers can create a productive environment that delivers high customer satisfaction while meeting business goals.

What are the key skills and qualifications needed to thrive as a Collision Shop Manager, and why are they important?

To thrive as a Collision Shop Manager, you need strong knowledge of automotive repair, estimating processes, and shop operations, usually supported by experience or certifications like I-CAR or ASE. Proficiency with estimating software (such as CCC ONE or Mitchell), shop management systems, and parts procurement platforms is typically required. Leadership, customer service, and effective communication are standout soft skills for managing teams and ensuring client satisfaction. These abilities are critical for maximizing shop efficiency, maintaining repair quality, and driving business growth in a competitive environment.

What is the difference between Collision Shop Manager vs Collision Repair Technician?

AspectCollision Shop ManagerCollision Repair Technician
CertificationsASE certifications, management trainingASE certifications, technical repair certifications
Work EnvironmentOffice and shop supervision, administrative tasksRepair bays, hands-on vehicle repair
Primary ResponsibilitiesManaging staff, customer service, workflow coordinationPerforming vehicle repairs, diagnostics, part replacements
Industry UsageUsed in collision repair shops for leadership rolesUsed by technicians performing repairs

The Collision Shop Manager oversees daily operations, staff, and customer relations, requiring management skills and certifications. In contrast, the Collision Repair Technician focuses on hands-on vehicle repairs and technical skills. Both roles are essential in collision repair shops but differ in responsibilities and focus areas.

What does a Collision Shop Manager do?

A Collision Shop Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and to industry standards. They supervise technicians, coordinate repair schedules, handle customer service issues, and manage inventory and budgets. The manager also ensures compliance with safety regulations and works closely with insurance companies to process claims. Their role is vital in maintaining a high level of customer satisfaction and smooth workflow within the shop.
What are popular job titles related to Collision Shop Manager jobs in Raleigh, NC? For Collision Shop Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collision Shop Manager jobs in Raleigh, NC look for? The top searched job categories for Collision Shop Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collision Shop Manager jobs? Cities near Raleigh, NC with the most Collision Shop Manager job openings:
Collision Shop Manager jobs near you
Infographic showing various Collision Shop Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, 1% Contract, and 1% Summer. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $57,300 per year, or $27.5 per hour.
Collision General Manager

Collision General Manager

Gerber Collision & Glass

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New

Gerber Collision & Glass rating

6.7

Company rating: 6.7 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

189th of 343 rated vehicle maintenance

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

*** This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available. ***

The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures.  The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met.  They are responsible to coach and empower each team member’s performance and success in their individual roles.  The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members.  General Managers are committed to leading by example at all times.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Prepare and manage the annual and monthly operating budget of the collision center.

  • Forecast, target and track monthly sales, profit and expense objectives.

  • Deliver formal annual performance reviews and informal monthly performance reviews.

  • Monitor and maintain all A/P and A/R relating to the Collision Center.

  • Maintain a clean and organized repair facility at all times.

  • Monitor all maintenance required for all shop equipment, including the paint booth

  • Provide training for all staff as necessary

  • Ensure all staff wear proper safety gear and adhere to dress code.

  • Open and close the facility daily as per established procedures.

  • Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates

  • Manage all estimates to ensure labor mix is within established standards.  Manage store capacity.

  • Lead and manage all repair facility personnel.

  • Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.

  • Attend training, information sessions and workshops recommended by Senior Leadership Team.

  • Store CSI performance review and follow up within 24 hours.

Education and/or Experience Required

  • Post-Secondary Education or equivalent.

  • Proven leadership experience in a collision repair environment or similar role.

Required Skills/Abilities

  • Attention to detail and a high degree of accuracy.

  • Ability to consistently demonstrate a successful client experience

  • Communicate clearly both verbally and in writing.

  • Ability to motivate others utilizing effective coaching tools and management skills.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

SALARY

Estimated $75,000 - $120,000 / Year

Compensation is commensurate with skill, education and experience. 

Supplemental Pay: 

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

#INDSOUTH

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