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Collision Manager Jobs in Massachusetts (NOW HIRING)

Jannell Motors Inc

Collision Technician

Weymouth, MA

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

Jannell Motors Inc

Collision Technician

Weymouth, MA · On-site

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

Jannell Motors Inc

Collision Technician

Weymouth, MA · On-site

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

Jannell Motors Inc

Collision Technician

Weymouth, MA

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

Sarat Ford Lincoln

Collision Technician

Agawam, MA · On-site

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

Sarat Ford Lincoln

Collision Technician

Agawam, MA · On-site

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

Sarat Ford Lincoln

Collision Technician

Agawam, MA · On-site

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

Sarat Ford Lincoln

Collision Technician

Agawam, MA

Communicate status of repairs clearly to body shop manager * Communicate with parts department to ... Past collision center experience is required as well * Completion of vocational program preferred ...

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All JobsCollision JobsCollision Manager JobsCollision Manager Jobs in Massachusetts

Collision Manager information

See Massachusetts salary details

$29.5K

$74.8K

$118.5K

How much do collision manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collision manager in Massachusetts is $74,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $93,400.00 per year, depending on experience, location, and employer.

What are the biggest challenges collision managers face when overseeing repairs, and how can they be addressed?

Collision Managers often encounter challenges such as coordinating between technicians, insurance adjusters, and customers to ensure timely and accurate repairs. Managing workflow disruptions due to parts delays or unexpected repair complexities is also common. Effective communication, strong organizational skills, and the ability to quickly adapt to changing priorities help address these challenges. Building strong relationships within the team and with external partners is essential for maintaining a smooth repair process and high customer satisfaction.

What does a collision manager do?

A Collision Manager oversees the operations of an auto body repair shop or collision center, ensuring that vehicles are repaired efficiently and safely after accidents. They manage a team of technicians, coordinate with insurance companies, handle customer service, and ensure compliance with safety and quality standards. Their role often includes estimating repair costs, ordering parts, and maintaining shop productivity. Effective communication and organizational skills are vital for success in this role.

What is the difference between Collision Manager vs Body Shop Estimator?

AspectCollision ManagerBody Shop Estimator
CredentialsCertifications like I-CAR, ASE, or state-specific licensesCertifications such as I-CAR, ASE, or manufacturer-specific training
Work EnvironmentOversees collision repair operations, manages staff, and coordinates with insurancePrepares repair estimates, communicates with customers and insurance companies
Industry UsageUsed in collision repair facilities to manage overall operationsCommonly employed in body shops to estimate repair costs

While both roles are integral to collision repair, a Collision Manager oversees the entire operation, including staff and workflow, whereas a Body Shop Estimator focuses on creating accurate repair estimates and customer communication. The Collision Manager has broader responsibilities, often requiring management certifications, while the Estimator specializes in estimating and customer service.

What are the key skills and qualifications needed to thrive as a collision manager?

To thrive as a Collision Manager, you need expertise in automotive repair processes, estimating, and a solid understanding of insurance procedures, often supported by experience in body shop management or I-CAR certifications. Familiarity with collision estimating software like CCC ONE and knowledge of shop management systems are typically required. Strong leadership, customer service, and conflict resolution skills set outstanding Collision Managers apart. These skills are crucial for efficiently managing repair operations, ensuring customer satisfaction, and maintaining profitability in a competitive industry.
What are the most commonly searched types of Collision jobs in Massachusetts? The most popular types of Collision jobs in Massachusetts are:
What are popular job titles related to Collision Manager jobs in Massachusetts? For Collision Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Collision Manager jobs in Massachusetts look for? The top searched job categories for Collision Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Collision Manager jobs? Cities in Massachusetts with the most Collision Manager job openings:
Collision Manager jobs near you
Infographic showing various Collision Manager job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $74,817 per year, or $36 per hour.

Collision Shop General Manager *Growing in Massachusetts*

VIVE Collision

Worcester, MA • On-site

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

VIVE Collision rating

7.9

Company rating: 7.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

92nd of 365 rated vehicle maintenance

Job description

General Manager – Collision Repair

Lead People. Drive Performance. Build Something Great.

At VIVE Collision, we believe exceptional results start with exceptional people. As one of the fastest-growing collision repair organizations in the Northeast, we're investing in talented leaders who are passionate about developing high-performing teams, delivering an outstanding customer experience, and driving operational excellence.

If you're an experienced collision repair leader looking for the opportunity to make a meaningful impact while growing your career with a company that values People, Process, and Passion, we'd love to meet you.

What We Offer

  • Competitive compensation based on experience and qualifications
  • Medical, dental, and vision insurance beginning on Day One (including domestic partners)
  • $50,000 employer-paid life insurance
  • 401(k) with company match
  • Health Savings Account (HSA)
  • Paid Time Off to support work-life balance, including:
    • Six paid holidays
    • Black Friday
    • Your Birthday off
  • Paid I-CAR and OEM certification training
  • Ongoing leadership development and career advancement opportunities
  • Employee Assistance Program providing confidential support for:
    • Mental health and counseling services
    • Financial and legal assistance
    • Wellness and lifestyle benefits
    • Professional development and peak performance coaching

About the Role

  • As the General Manager, you'll lead every aspect of your collision repair center's success. You'll create an environment where employees are engaged, customers receive exceptional service, and operational goals are consistently achieved.
  • This role combines leadership, operational management, financial accountability, and customer experience to ensure your location performs at the highest level.
  • You'll have the opportunity to build a winning culture, develop future leaders, and play an important role in VIVE Collision's continued growth.

What You'll Do

  • Lead the day-to-day operations of the collision repair center
  • Build, coach, develop, and motivate a high-performing team
  • Foster a positive, accountable, and safety-focused work environment
  • Conduct daily production meetings to keep repairs moving efficiently
  • Manage repair plans, production schedules, and technician workflow
  • Dispatch work to maximize productivity and cycle time performance
  • Support estimating and repair planning when needed
  • Monitor financial performance, sales goals, accounts receivable, pending credits, and shop profitability
  • Review and reconcile repair orders while ensuring timely closing of completed work
  • Oversee payroll approval, scheduling, and other people management responsibilities
  • Deliver an exceptional customer experience while maintaining company CSI standards
  • Maintain an organized, clean, and efficient facility
  • Partner with operations leadership and support teams to continuously improve shop performance

What We're Looking For

  • Minimum of 5 years of leadership experience managing a collision repair facility
  • Proven ability to lead, coach, and develop successful teams
  • Strong operational and financial management skills
  • Experience managing production, workflow, cycle time, and shop profitability
  • Strong knowledge of estimating, blueprinting, repair planning, and customer service
  • Experience working with DRP relationships is a plus
  • Proficiency with CCC ONE estimating and management software preferred
  • Excellent communication, organizational, and problem-solving skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Commitment to delivering high-quality repairs and an exceptional customer experience


The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located.

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

What VIVE Collision employees say

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